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“Very nice and clean however some major draw backs”
Review of Hotel Centro

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Hotel Centro
Ranked #18 of 51 Hotels in Puerto Princesa
Reviewed September 24, 2012 via mobile

Hotel centro os a nice place and basically newer looking through out hotel. The pool is very nice to sit at during the evening hours as. However the staff a super slow, i normally dont mind slow as its seems to be the way to do thing in the philippines. Upon a walk in check in i was informed there booking system is down and they cannot see what rooms were availible, so after mintues passed they found a room and showed me them gave me the rate od 14,000p as just same time the man beside me in line just got a room for 4,700p i said to the clerk thats crazy she then said they can take 40percent off..
So i agreed.
Resto, food is good local foods, however at breakfest they have a buffet but theres no bacon or eggs even. You have to ask for eggs and ur charged extra.... so basically the breakfest is all local affair, if your a forigner id look elsewhere to eat. Overall rooms are comfy and clean, they are attempting to say there a 5 star however manything prevent this rating. Would i stay again... no way for that price theres many other nicer customer service orinated hotel/pensions

  • Stayed: August 2012
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1  Thank rustichonestreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 21, 2012

This is my second trip to the city though it's been almost 5 years. The city has changed a lot and I am happy to say that they made improvements. The hotel offered airport transport which was great. We arrived at the hotel within 20 minutes so travel time is not too bad. And as we were checking in, welcome drinks were served. It was good. I had forgotten how hot it could be.
Unfortunately, I was disappointed in the size of the room and the bathroom. Not much space to move around. The "hallway" is about the width of ONE normal-sized baggage. So, most of the time, only one adult can unpack at a time. Same with the bathroom.
The pool was great. Spent a lot of our free time there.

  • Stayed: August 2012, traveled with family
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1  Thank lalachoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

The truth is, we could not have picked a better place in the heart of Puerto Princesa. WORLD CLASS SERVICE in paradise. Hotel Centro offers outstanding amenities, wonderful tasting food and a pool that provides a unique and colorful light display. Enchanted and captivated describes this wonderful hotel but the real gem is their professional and hospitable staff. Thank you for making our stay memorable.

  • Stayed: July 2012, traveled with family
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3  Thank v1ct0rylapz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2012

“Sophisticated, elegant hotel in Puerto Princesa!” My husband and I enjoyed the dashing colors of the pool at night, variety of food, and excellent service….We will definitely stay in this hotel on our next visit in Palawan......More power Hotel Centro!

  • Stayed: October 2011, traveled as a couple
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1  Thank Mavic A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

It's one of the few hotels that I have been to where everything seems to work properly and conveniently - from water faucet to table lamp to door key and hot water. All room amenities work so properly that one hardly needs to use the house phone. Thank you so much to management for the quality service I experienced in your properly. Definitely, it's a place you'd long to come back for. Ronnie Tiotuico, Regional Director, Department of Tourism - Region III (Central Luzon).

Room Tip: Rooms by the pool are recommended.....
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  • Stayed: June 2012, traveled on business
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2  Thank celtour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Hotel Centro is a relaxing and spacious hotel. Although its quite pricey compared to other hotels but compensated by its good customer service. The front desk was accomodating, their concierge and transpo is very helpful (especially John). The breakfast meals is delicious and menu is change daily. The restuarant waiters where sensitive on the customers needs. The pool was superb and I enjoy unwinding the days activities with a cold beer. I also like their consumable daily card promo you can utilize in the hotel.
Although the rooms are not that big but it was comfortable for our family. To Hotel Centro Keep up the good works! Cheers!

Room Tip: Choose a Superior Room at 24 sq.m bigger than the De luxe room at 20 sq.m room.
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  • Stayed: May 2012, traveled with family
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1  Thank John_pv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

We were recommended to use this hotel by a local and we were satisfied with our accommodations. The complimentary shuttle service to and from the airport to hotel is a plus. Although check in was long and tedious, we were greeted warmly with a cool drink. There were 3 vacant computers and 3 or more desk staff, only one staff was checking our group of 16, so needless to say, it took a while to get into our rooms. The hotel itself is new and clean, however, our rooms were tiny. We were given only one key to our rooms and that key also turns all the electricity on for our room. If my niece and I wanted to separate and leave, it was cumbersome to figure who gets the key. Also, when we leave the room, everything shuts off, including the a/c. Thus, everytime we enter our room, it is hot and stuffy. This is inconvenient since we were in Palawan during the hottest time of the year. The pool was great and the pool service was attentive. We never had to wait too long for our drinks. The breakfast was ok, although the bacon is not offered in the buffet line. We had to ask for it, but it was served quickly enough. The wait staff was just "ok". They did their job but nothing note worthy. I would recommend this place but willing to try another to compare Palawan accommodations.

Room Tip: There is a cement post, in the middle of some rooms, thus taking up alot of space in a room that is...
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  • Stayed: June 2012, traveled with family
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2  Thank DocandwifeBama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Centro

Address: San Pedro National Highway, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Puerto Princesa
#7 Family Hotel in Puerto Princesa
Price Range: $74 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Centro 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Nestled in 1.2 hectares of verdant surroundings in the heart of Puerto Princesa, Hotel Centro allows you to relax in and commune with nature. It offers air-conditioned rooms, all of which have cable TV, mini-bar, and coffee/tea maker. Some of its amenities are business centre with high-speed Internet access, swimming pool, and airport and city transfers. While staying here you can visit some tourist spots like Puerto Princesa Underground River, Honda Bay Islands, Ugong Rock Spelunking and Zipline. ... more   less 
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Also Known As:
Hotel Centro Palawan Island/Puerto Princesa

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