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“SIMPLY NOT A PLACE TO RECOMMEND”
Review of Raq Pensionne

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Raq Pensionne
Ranked #46 of 199 Puerto Princesa B&B and Inns
Reviewed June 22, 2012

We arrived just this morning. first time in Puerto Princesa and booked a package tour thru ZEST AIR. We relied upon in good faith that the hotel at least has good services. All right there are souvenir items but there's no sufficient stand by power when there is a power interruption. There's no advisory even that there is no electricity for around 30 minutes. No intercom where one can resort to in case of anything that need be inquired from the front desk. The switch of lights not fixed like you might be electrified as some wires are exposed. The HOTEL MANAGER CANNOT EVEN FACE THE COMPLAINING CLIENTS OR AT LEAST APOLOGIZE FOR THE INCONVENIENCE CAUSED. Sigghhh...Gggggrrrrrr!!!! This poor services definitely will not attract more first timers to come back ever again or least recommend to others to pay a visit. AND? Never rely on posted pictures. The rooms looks good in pictures but in for real no! It is best to ask referrals from reliable pals.

Room Tip: Never rely on posted pictures. The rooms looks good in pictures but in for real no! It is best to as...
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  • Stayed: June 2012, traveled as a couple
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6  Thank Einalef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 - 81 of 115 reviews

Reviewed May 31, 2012 via mobile

Friendly and hospitable staff, you are never lost because you know they are ready to assist you. With clean rooms and good service, it is a bargain and a practical choice for vacationers, wanting to experience the tours along the island and by the end of the day, coming to a place that feels like home. My best choice yet.

  • Stayed: March 2012
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5  Thank MeandmyHabibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2012

RAQs is a hole in the wall inn without pretensions. It provides the basic needs of backpackers: clean air-conditioned rooms with bath, plus good service. Book Palawan tours with them, it's worry - free, hassle-free and fun!

  • Stayed: May 2012, traveled with friends
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4  Thank travelchoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

Just been there recently, may 2012. It's a two star hotel and did not expect anything great about the place, besides you could not have a great deal out of 2t/night for a family room. Mattress not so comforting, as it is made of foam, the bathroom fixtures needs a complete replacement, some were broken and it's a bit absurd considering it's a hotel, doesn't matter if it's a two star, if something is broken somewhere, they should fix it first before they advertise it for rental.
Overall, The place is ideal for those practical travelers who only need a decent place to sleep after a long and exhausting day from exploring Palawan. also the location is in the heart of palawan it is closeby to every travelers comfort, it's a 20 minute drive to airport, few nice and reasonable resto
is close - Kalui, kinabuchs , Tiki bar, to name a few.



I

Room Tip: Never choose to stay in the ground floor rooms its quite small and little smelly
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  • Stayed: May 2012, traveled with family
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3  Thank Iammelesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2012

Palawan was a really great place and with raq‘s customer service made it more memorable. Their tours were worry free. I am not sure if the other hotels offer free souvenirs but i raq they do. Its like free souvenirs from the start of our stay until we check out. :) its location is just near downtown its just a few minute tricycle ride. Overall, it was a fun and amazing experience. thanks Raq.

  • Stayed: January 2012
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6  Thank zarjun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

Stayed here with my friend late last year, place is ok. The hotel looks a bit run down from the outside and the inside. The rooms are minimal to say the least and bathroom can do a make over.
The hotel is no frills, very basic accommodation. The staff were great and treated us well during our stay.
Hotel is located on one of the main roads of Puerto Princesa and it is a very busy road. Lots of tricycles and cars pass it everyday - can be very noisy and polluted.
All in all ok hotel but can stay at a newer hotel for the same price. The hotel needs to have a renovation.

  • Stayed: December 2011, traveled with friends
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8  Thank R J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2012

we stayed in raq pensionne last nov. 9-11, 2011 when we toured puerto princesa.
the place does not look so cozy but their customer service is superb. the room they provided us was spacious and tidy, complete with cleans towels and supply of tissue, soap, and shampoo.

the staff especially the pensionne owners are very accomodating and polite and they promptly attended to all our concerns.

below are the 3 things that i like most during our stay in raq:

1. we arrived earlier than the check-in time but they provided a comfortable room for us where we could stay while waiting for our assigned room to be available
2. when we arrived to the pensionne from a tour on our last day it was already past our checkout time but they kindly offer another room where we could freshen up before we head to the airport
3. their SMY travel and tour is commendable. the tour guides even the drivers are all kind and polite. they are all smart and we've learned a lot from their puerto princesa trivias. the tours had become more fun and enjoyable because of them.

i highly recommended raq pensionne for those budget-concious travellers who want to experience a 5-star customer service. kudos raq pensionne!

  • Stayed: November 2011, traveled with family
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2  Thank rozanne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Raq Pensionne

Address: 361 Malvar Street, Puerto Princesa, Palawan Island, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service
Hotel Style:
Ranked #46 of 199 B&Bs / Inns in Puerto Princesa
Price Range: $12 - $26 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Raq Pensionne 2*
Number of rooms: 21
Official Description (provided by the hotel):
RAQ Pensionne provides budget traveler a place to stay in Puerto Princesa, Palawan. Accommodations are reasonably priced compared to other hotel with its accessible location and private atmosphere.This pleasant hotel offers a total of 21 rooms which are categorized into Double Deluxe, Double Regular, Family, Garden Cottage, Single Deluxe and Single Room. Rooms are with single / double beds, air conditioning, private toilet and bath, cable TV, hot and cold shower, internet (WI-FI) and intercom.Guests can also enjoy home cook dining, body massage therapy, mailing service, transportation service, Palawan nature tours services, internet roaming signal and bar. ... more   less 
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Also Known As:
Raq Pensionne Hotel Puerto Princesa
Raq Pensionne Palawan Island/Puerto Princesa

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