We went there just last March 15-16. Even though it was only a week before the trip, we were able to still reserve one of their promos which included the accommodation, breakfast, roundtrip ferry transfers, and batangas terminal fee. Communication went smoothly until the day before the actual trip. I was very thankful that they still allowed us to deposit our reservation fee even after their said deadline, and was even accommodating with all our inquiries. However, after depositing the fee, we did not get the confirmation letter and they were not answering our countless texts and calls--to all three contact numbers. We tried calling up to an hour before our bus travel to Batangas and were so worried that we would not get what we paid for and would end up not having anywhere to sleep at when we get to Puerto Galera. Thankfully, Ava finally managed to respond and had confirmed with us through text that we are good to go. Our room was even upgraded to triple, so we had extra space for our things. The staff were also accommodating and apologetic. The only downside aside from the delay in confirmation was the breakfast. It took quite a while to arrive and when it did, the serving was quite small and the beef tapa did not taste good.
But then, with everything in the room was clean, and everything in the toilet and bath working, and with the accommodating staff, we would surely go back if we ever get the chance.
- Official Description (provided by the hotel):
- A family-owned and operated beach resort in White Beach, Puerto Galera, Oriental Mindoro, Philippines. The resort is situated near the beachfront with 30 rooms and 5 room types. A restaurant is located on the ground floor. ... more less
- Reservation Options:
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