Clean king room with great mattress! We needed the handicap room and it was very spacious. Breakfast was hot and generous, with eggs sausage and biscuits with gravy. A great experience. Check in quick and professional.More
- Free Wifi
- Free Parking
Clean king room with great mattress! We needed the handicap room and it was very spacious. Breakfast was hot and generous, with eggs sausage and biscuits with gravy. A great experience. Check in quick and professional.MoreShow less
Thank you for the great review and for staying with the Holiday Inn Express Richwood. We hope to see you again in the future.
Stayed at this hotel for the Thanksgiving weekend. I was visiting family and stayed at this hotel before.
Stayed in a small suite and the hotel is a 10+....The king bed matress was great in fact I would buy the Matress....The furniture was modern and clean and the room was so clean you could eat off the floor. The Bathroom was big with a walk-in shower (sorry no tub in this room). The carpets were clean and believe it the flat screen TVs both work well. The breakfast was one step above continental and the food and fruit were all fresh. The breakfast room was big and had a gas fireplace that made the room warm and comfortable. There is a pool and a small workout room. I could go on an on but if your ever in the area this is the hotel to stay in. by the way the managment has a little sign on the bed that says"If you cannot give us a 10+ we have failed"
Thank you so much for your kind words. It's always very gratifying when we did what we were supposed to do in the eyes of the guest. We hope to have you stay with us again in the future!
Stayed for 4 nights. Finding a parking space is challenging on weekends. Pool and hot tub were down for repairs the whole time. Rooms were clean and staff was friendly. Complimentary breakfast was adequate.
Thank you for your review. Yes, weekends can be busy this time of they year with many people traveling for the holidays. The pool was down for one day but has been repaired. We look forward to having you stay with us again!
We stayed at Holiday Inn Express Hotel & Suites in Richwood. Super nice place to stay! Staff was excellent and the room was clean and nicely decorated. We were traveling to Nashville, TN and we got down the road and my husband discovered that he left his gold necklace in the room. We called right away and the person working the front desk checked the room and found it. She locked it in the hotel safe until we traveled back through Richwood. We want to say thanks to the staff and the manager for their honesty!! Great place to stay and would recommend this Holiday Inn Express to everyone!!!
Thanks again for your honesty!!!!
Thank you for the kind words and we look forward to having you stay with us again! We're glad we found your gold necklace. We're not perfect but we do try our best. Once again, we look forward to seeing you again. Thanks!
The property is very nice and it is easy to get to from the highway. The first thing I noticed upon entering the hotel was a sign with names on it. It was welcoming IHG members, that was very nice. The room were comfortable and clean. The beds were comfortable, but I didn't sleep well because of the noise from the highway where trucks were shifting gears.
Breakfast was nice, but I didn't like the eggs with salsa in the middle. It was easy to scrape off.
The rest was good.
Thank you so much for the review. Please accept my apologies for the traffic noise you experienced. We have implemented a new program for all rooms facing the highway. All rooms facing the highway now feature ear plugs for your convenience. The eggs you mention are "Western Omelettes". We do also have plain cheese omelettes and scrambled eggs on select days. We look forward to having you stay with us again in the futures.
This was my first stay at this Richwood KY. Holiday Inn express & Suites.
Pretty simple sound no brainer, the property is pretty nice.
I was promptly greeted by Nick and welcomed as a IHG member. Within minutes I was on my up to my room.
Walking in I noticed they had a sign welcoming IHG membered guest by name, That is something I have not seen before, nice touch.
The room was clean and comfortable.
The property was also well kept clean and quiet.
I'm just passing through, if I should ever happen be in the area again, I would stay without any reserves.
Easy off and on populated exit.
Hello and Thank you for the kind words. We're glad you enjoyed your stay. Nick is he newest member of our staff and has proved to be a great asset. We look forward to having you stay with us again in the future.