I decided on this hotel as I had passed it many times and wanted to try it.
The main selling point is location, on Jl. Malioboro a few minutes walk to Malioboro Mall and central to everything else.
I booked through Expedia, luckily I called the hotel to check the reservation and they said they hadn't received it. I had to get Expedia to reconfirm with them, a lot of faffing about and I'm not entirely convinced that it wasn't the hotel at fault.
I booked a non smoking twin room and got a smoking double, arriving at nearly 10pm, I was too tired to complain so let it go. I asked the next day about a non smoking room and they were full so I had to put up with the lingering smoke smell for the three days. I could have insisted but I let it go but if I were to stay here again, I would make sure that I was given the type of room I booked.
The room is big, and clean. The Expedia description is a bit over enthusiastic. There is no safety box (although there are at reception). The wifi is only free in the lobby and the price in the room is not particularly cheap. The air con was not good at all, it looks like it was installed in a bygone era and hardly cooled the room as the thermostat was fixed at 23.
Breakfast was very good, polite staff who called me by name, a good selection of Western and Indonesian dishes.
The staff in general were pleasant, however they need to pay more attention to reservation requests, in particular requests for no smoking rooms.
I possibly would stay here again but there are so many choices in Jogja that it would probably be a last choice.
- Official Description (provided by the hotel):
- Hotel Mutiara Malioboro is place of elegance and warm atmosphere. Located right in Malioboro, Java, Indonesia the most popular destination object in Jogyakarta where culture treasure, government office and shopping centre just steps away and takes a few hour to Borobudur or Prambanan temple. Each of the hotel spacious guest rooms feature charming Javanese interior, marble bathroom and boast some of the finest views in all of Jogjakarta. ... more less
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