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The Phoenix Hotel Yogyakarta - MGallery Collection
Ranked #6 of 193 Hotels in Yogyakarta
Certificate of Excellence
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Colonial style”
5 of 5 bubbles Reviewed June 20, 2014

The fascination of this hotel is the extraordinary uniforms that the staffs adorned which is just captivating. Not to mentioned the beautiful waterfall at the driveway.
Do not missed the monument of Yogyakarta or Tugu Jogja which has becomes the landmark that is closely linked to Yogyakarta. It is located about 500 metres down the road from the hotel.
Tugu Jogja is the most popular landmark of Yogyakarta. This monument is located right in the center of the crossroad between the Mangkubumi, Soedirman, A.M. Sangaji and Diponegoro roads. The Tugu Jogja that is almost 3 centuries old has a very deep meaning and it keeps some history records of Yogyakarta.
According to my tour guide there is a tradition here which is to hug and kiss this monument after finishing the study in a university...frankly I could not verify if that is the truth.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hjsulaiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 29, 2014
Dear Hjsulaiman

Thank you for your review and we are delighted that you had a enjoyable stay with us.

The convenience of our location has earned many compliments of our guests and we are glad that it served you well too.

We look forward to welcoming you again for another memorable stay in the near future.

Warmest regards
Thomas Evrard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (554)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
BSD
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 20, 2014 via mobile

Have large room, with javanese traditional modern decoration
Very friendly staff (they always give me sincere smile)
Have a lot of variant food
Good athmosphere and environment
Near Tugu, and Malioboro street (you can found a lot of Batik here)
You can found Nasi Kucing (traditional rice wrap with banana leaves with variant topping), and Kopi Joss (coffee serve with wood charcoal) near Tugu train station.
Good view, good room, good people and a lot of good food.

Stayed November 2013, traveled with friends
Helpful?
Thank Xientri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 29, 2014
Dear Xientri

Thank you for your kind review of The Phoenix Hotel Yogyakarta.

I am delighted that you found your stay to be everything you hoped for. We always strive to offer a haven for our guests, so I am delighted that the service, atmosphere and of course friendly staff make your stay a memorable and happy one.

I do hope you will return to visit us again soon.

Warmest regards,

Thomas Evrard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wodonga, Australia
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 19, 2014

I have stayed at the Phoenix about 4 times now. The service is always very good. I love the traditional ambience and decor of the building. Staff are usually very helpful - though I found that the business centre staff are often out of their depth. This was particularly so during the ash rain in February - they struggled with the number of requests for information and help to arrange alternative travel. However, during this difficult time the rest of the staff were amazing.

Room Tip: Ask for a room overlooking the pool
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juliehind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 29, 2014
Dear Juliehind

Thank you for being our loyal guest and for the great review of our “lovely traditional hotel”.
We are delighted that your hotel experience was memorable and we are pleased to hear you found our service always good and suitable for your needs.

Thank you for your feedback on our business center staff, we address your comment to the department concerned to improve our service in the future.

We look forward to your return yet again in the near future!

Warmest regards
Thomas Evrard
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 16, 2014 via mobile

Stayed here for 4 nights while attending a conference event in Yogya. Grand building with a colonial air about it. Is quite large & can be rather confusing when you first arrive. Took us a while to find our room, which was at the end of the U shaped corridor by the pool.
The rooms are large & well appointed, with most having a balcony. Beds very comfortable. Downside is no iron in the rooms, which doesn't help if you are there on business.
Otherwise has great service, with good buffet breakfast & bar doing happy hour from 5-7pm each night. Cocktails are excellent! Gym is well equipped but pool is a bit small & can get busy.
It is pricey & I wouldn't call it a 5 star hotel, but has the reputation of being one of the nicer places in Yogya.

Stayed May 2014, traveled on business
Helpful?
Thank Food_Fella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 19, 2014
Dear Food_Fella

Thank you for your praise “being one of the nicer places in Yogya”

It is so nice to hear how much you loved your time with us; it is a great encouragement for us and we will keep working to be a “Great place to stay”.

All staff members and myself are looking forward to welcoming you again in the future.

Best regards
Thomas Evrard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yogyakarta, Indonesia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed June 16, 2014

The Phoenix Hotel is one of traditional hotels in Yogyakarta, and I have a chance to stay for 1 days 2 nights because of my uncle that came from Jakarta cancel his trip and called the hotel management to transfer his name to my name.

I was very impressed with the service that they provide for customer which is staying or just visiting to their hotel, because they really give comfort, secure, safety for their customer. They are really friendly which any people which visited on the hotel.

For the rooms, I really satisfy with the design of the hotels, because its design for classic design with modern design and its a good design for me.

Room Tip: Superior Heritage 1 Queen Size Bed
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  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lolita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 19, 2014
Dear Andrew C

I am delighted to hear that you enjoyed your recent stay at The Phoenix Hotel Yogyakarta and Thank you for mentioning the friendly service you encountered and creating an exceptional experience.

I look forward to welcoming you back very soon even only to visiting us.

Warmest regards,
Thomas Evrard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
118 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

The hotel is a marry of colonial and Javanese traditional. The atmosphere is just fabulous.
We stayed in the hotel for 3 days as group and conduct family wedding here. Hotel accommodates many of our request happily. The party was a success. We stayed in 15 rooms, no single complain.
Location wise, it is not walking distant to any shopping area. But there are lots of becak in front of the hotel that can bring you places for small money.
The room is not so big but decorated well with Javanese touch. Services are great at all location from reception, restaurant, room service, spa, banquet.
Special thanks to Dyah who arrange things nicely, being professional and yet friendly.

Room Tip: Room in front of pool is great. Basically you just open the door and jump to the pool.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review, June 19, 2014
Dear Dian M

In addition to enjoying the Javanese Colonial Ambience, I am glad to hear that Dyah had taken exceptional care of you. She has been with us for a few years and fully enliven The Phoenix Hotel Yogyakarta Standards when it comes to providing comfort and genuine care to our guests.

Thank you for your review on tripadvisor and we hope to welcome you back soon.

Warmest regards,
Thomas Evrard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Phoenix Hotel Yogyakarta - MGallery Collection

Property: The Phoenix Hotel Yogyakarta - MGallery Collection
Address: Jln. Jenderal Sudirman no. 9, Yogyakarta 55233, Indonesia
Phone Number:
Location: Indonesia > Java > Yogyakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Business Hotel in Yogyakarta
#4 Luxury Hotel in Yogyakarta
#4 Romantic Hotel in Yogyakarta
#5 Spa Hotel in Yogyakarta
#5 Family Hotel in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Phoenix Hotel Yogyakarta - MGallery Collection 5*
Number of rooms: 144
Official Description (provided by the hotel):
This legenderay hotel was initially built as private estate in 1918. Through the ensuing decades, the property changed hands a number of times, until a Dutch caretaker turned it into Pensioner Hotel. The Phoenix name was deliberately chosen by the last proprietor who hoped that it would remain intact forever, believing in the ancient myth of The Phoenix, the sacred fire bird symbolizing regeneration throughout eternity.The Phoenix Hotel is elegantly situated in down town Yogyakarta, the cradle of Javanese civilization. The legendary Malioboro Street is just nearby, while the world herigate Borobudur and Prambanan temples are only an hour drive. Yogyakarta's cultural heritage and picturesque settings emit a distinctive charm that seldom fails its visitors.The 144 beautifully appointed rooms are reflecting the ambiance of bygone era wrapped in modern comfort facilities, enabling its occupant to celebrate a glorious past without losing the beauty of contemporary living. ... more   less 
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Also Known As:
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel

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