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Reviewed December 30, 2016 via mobile

What a nice hotel ! Day 1 . I dont mind staying here for a week. Good correspondency, responsive, easiest early check in
Good food
good service and superrrr nice facilities and awesome spa !!!
5 diamond star hotel indeed !
I loveeeeeeeeeee my holiday
Looking forward to enjoy this hotel for another 3 days

Stayed: December 2016, traveled with family
Thank Juventya Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this reviewResponded January 2, 2017

Dear Ms. Juventya,

Greetings from Hotel Tentrem Yogyakarta.

Thank you for choosing Hotel Tentrem for your recent holiday to Yogyakarta. We are glad to note that you have experienced our good services and facilities, especially our Spa Treatment facility. We wish you a wonderful and relaxing holiday for another days of staying in our beautiful Hotel.

Warm regards,

Mey Nurnaningsih
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2016 via mobile

We have staying here from December 24 till December 29, 2016.
We stayed at Executive suites...the hotel really fantastic for Yogyakarta, the room is huge and bathroom amenities from Bvlgari, for executive room (they got less benefit to offer comparing with same 5 star hotel we been stayed)...too bad its not sound proof (you can hear voices from outside the room), TV selection were to less (for luxury hotel its kind of weird), food are average, bath tub were not proportional for asian height (too high for jump in), they got good services (especially if you are stayed in executive suites above), their ala carte menu much tastier then their buffet menu...

Stayed: December 2016, traveled with family
Thank Maria1280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this reviewResponded December 30, 2016

Dear Ms. Maria,

Greetings from Hotel Tentrem Yogyakarta.

Thank you for choosing hotel Tentrem Yogyakarta and thank you for your valuable feedback for us. We understand that you bothered by the noise you have heard from your room during your stay in Hotel Tentrem Yogyakarta, we would like to sincerely apologize for the inconvenience. In the other case, we provide 34 Channels for our IP TV suitable for our guest’s needs, which content of various channel from news, sport and entertainment.

Looking forward to welcome you back and provide you a better staying experience, next time you visit Yogyakarta.

Warm regards,

Mey Nurnaningsih
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2016

Went there as part of company charity activity. Excellent service, they arranged for free shuttles to the market area. The Spa, sauna nad the Gym are world class. Located around 20 mins from the airport and in the centre of the city.

Room Tip: Book the rooms facing the main road, all others face the construction site next door
  • Stayed: December 2016, traveled on business
    • Value
    • Rooms
    • Service
Thank Sir_Gaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this reviewResponded December 30, 2016

Dear Sir Gaurav,

Greetings from Hotel Tentrem Yogyakarta.

Thank you for choosing Hotel Tentrem Yogyakarta and thank you for writing your compliments about our excellent service and our great facilities. It’s been an honour for us to be part of your charity event and thank you for the five stars you gave to us for our rating.

We look forward to welcome you back in Yogyakarta and stay at our beautiful Hotel.

Warm regards,

Mey Nurnaningsih
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2016 via mobile

The hotel located in the center of Jogjakarta not far from Malioboro Street. My expectation to stay in this hotel to have a peaceful mind or “Tentrem". However I did not have that.

Check in and out was a pleasant experience. It was fast and the staff were very helpful. The hotel have smoking and non smoking room.

Stayed for 2 nights on 5th non smoking room. The room was just a little above average, comfy bed, big flat screen TV, WiFi Internet but the speed is only at 2Mbps (quite slow). Bathroom is clean, shower room equipped with standard amenities. Free drinks on mini bar yet nothing is stand out about the room.

I also use the ballroom for annual company ceremony. Big and spacious ball room in separate building conjunction to the hotel. Need a little exercise to go to ball room from hotel lobby. Quite nice to held a big event but the management should make some improvement in sound system. Big space is nothing if no high tech audio system provided.

Breakfast is fantastic! Spacious room in front of swimming pool. They have a lot of food varieties from local to international and all is very tasty. This is the one that stand out amongst all.

Above all, considered the price which is quite high, I think the management need to do something that different and stands out compare to other 5 stars hotel in Jogja. Today is not really a value for money services. Many other hotel in Jogja with same services and facilities but had much lower price.

Stayed: December 2016, traveled on business
Thank Wahyu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this reviewResponded December 29, 2016

Dear Mr. Wahyu H,

Warmest greetings from Hotel Tentrem Yogyakarta.

It was an honor to welcome you in Hotel Tentrem Yogyakarta. Thank you for writing your valuable feedback for us and thank you for your compliments about our Breakfast and our helpful staff.

We provide the standard audio system which sufficient enough for every meeting room and Ballroom in our Hotel. We would like to confirm that the sound system of your event was prepared by the Event Organizer. We do apologize if the sound system did not meet your expectations.

We hope that we still have the opportunities to serve you again and present you a better experience in the future, next time you visit Yogyakarta.

Warm regards,

Mey Nurnaningsih
Corporate General Manager

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Reviewed December 20, 2016

Unique fragrance directly welcoming your nose from the main lobby, and friendly staff offer 'jamu' for welcome drink upon check in, nice to try. Well recognition by surprisingly provide us a cake in the room as We were on honeymoon, even there were some ants around the cake, appreciate it. amazing and luxury room with nice bath tub almost perfect but we can still heard the noisy from the street on the first night,too bad. Finally we could sleep well for the rest of the nights after we move to room facing the pool on the next day.

We don't have to worry how to go to Malioboro street since they provide free drop off service every hour, and We go back to hotel by traditional transport 'Becak'. Wish they have pick up service as well to go back to hotel.

Superb breakfast, especially the traditional foods.'Gudeg Joga', it was extremely delicious. BEST in TOWN ( compared with other well known gudeg in Jogja city)

Room Tip: Room facing pool is much better rather than facing the main street'Noisy'
  • Stayed: December 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Adi7790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this reviewResponded December 26, 2016

Dear Adi7790,

Warmest greetings from Hotel Tentrem Yogyakarta.

We were pleased to welcome you in Hotel Tentrem Yogyakarta. Thank you for sharing your beautiful moment with us. We do apologize about the noisy you’ve experienced on your first night, but glad to hear you’ve had a better sleep in the rest of the nights. It is true that we provide a free drop off service to Malioboro, thank you for the suggest to also provide pickup service for our guest. We appreciate your comment as our feedback to continue developing better product and services.

We look forward to welcome you back in our beautiful Hotel.

Warm regards,

Mey Nurnaningsih
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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