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“Luxurious hotel, great staff, amazing stay.”

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Hotel Tentrem Yogyakarta
Ranked #4 of 206 Hotels in Yogyakarta
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Luxurious hotel, great staff, amazing stay.”
Reviewed July 23, 2014 via mobile

Everything was perfect about our stay here. The staff were wonderful - friendly, efficient, quick. Always ready to help.

The hotel itself is wonderful. It is a beautiful, modern haven of peace in a dirty and bustling town. All the decoration and furnishings are to the highest spec and taste. The rooms and bathrooms are spacious, tasteful, comfortable and clean.

The spa was wonderful with competitively priced treatments which should be taken advantage of. The gym was spectacular with state of the art equipment and PTs. The staff here too are lovely.

The pool is beautiful. The only gripe with the entire hotel is the pool which is in the shade for almost the whole day and the water is very cold. It would be nice if they could heat the water a little.

The breakfast buffet is amazing. So tasty. With too much choice. You need to take at least an hour to savour the experience.

I would strongly recommend Tentrem to anyone who wants a luxurious stay in a modern hotel.

Stayed July 2014, traveled with friends
Helpful?
Thank mbs2979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, August 1, 2014
Dear mbs2979,

Thank you for choosing our Hotel Tentrem Yogyakarta as your place to stay. Nothing makes us happier than reading how much our guests enjoyed their stay. Thank you for your compliments on our hotel and for your recommendations to other travellers. Even so, we were sorry to hear that your experience with the swimming pool were not as good as your experience with our other facilities. We do hope you will give us a second opportunity in your next visit to Yogyakarta. You can rest assured that you will be fully satisfied with the improvements. We certainly looking forward to welcoming you back in the near future.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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969 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
1 review
Reviewed July 14, 2014

Very nice, cozy and all interior very luxurious. if you want to find hotel with traditionally reflect to the Indonesian culture and heritage, tentrem is highly recommended for you. free shuttle to maliobro every hour from 8am - 9pm. hospitality in this hotel also above average, everytime you call to operator, they directly call your name, very personalize service

the price of this hotel is very reasonable, with about 5 stars service, the price considerably inexpensive. the food provide for breakfast are vary from local traditional food to international food.

The corridor to the room remember me for marina bay sands hotel in singapore...

if you go to yogyakarta, you should try this hotell

Room Tip: excellent speed for in room wifi, they also provide paid internet which is faster than the free one...
See more room tips
  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank sofianshen76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, July 18, 2014
Dear Sofianshen76,

Thank you for staying with us and for sharing your experience. We are delighted that you enjoyed your stay so much. Your generous words that containing every detail of our hotel facilities and service are greatly appreciated. We also thank you for recommending our hotel to other guests.We will always take greater effort to provide the best hospitality and memorable stay to all of our guests. Very much looking forward to welcoming you again in our Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level 5 Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 10, 2014

I stayed for couple days for holiday with my big family, what a nice hotel !
you deserve to get 5 stars certificate (even more)....room, restaurant and food are excellent!

I like the front office staff greetings and especially with traditional welcome drinks, the smell of lounge also very traditional but modern.

Will back for sure, with good price!

  • Stayed June 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Situmeang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, July 12, 2014
Dear Situmeang,

Thank you very much for your wonderful review of our Hotel Tentrem Yogyakarta. We were so delighted to know that you enjoyed your experience with us and that we deserve a 5 star sertificate. We have share your generous words to the entire team, it is indeed very motivating. We are looking forward for your return visit, and hope that our Hotel Tentrem, will be your first choice to stay in, whenever you visit Yogyakarta.

Warm regards,

Mey Nurnaningsih
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 5, 2014

Stayed for 3 nights at Premier room. It was a spacious room with complete facility: big LED TV, free wifi, desk clock with ipod docking (but it was broken), and touchless room key with card. Modern touch in bathroom design, with rain shower and separate toilet/shower glass box. Nice couch on the balcony facing pool.
Various choice of food for breakfast, Grand Duck King inside, and a huge in door playground for kids.
Good and responsive services.
Strategic location, closed to Malioboro, and other tourist attractions.

Just some small issues: clogged drain in shower and lost my sleeping pills. Reported it and responded well, but no one touch the pills including the room attendant who claim saw it on my desk but did not touch it. I hope there was no one enter my room and misuse the drugs.
Overall, it's a very good hotel.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ponix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, July 12, 2014
Dear Ponix,

Thank you for staying with us and for your wonderful review of our hotel. We are very pleased to read that our facilities and service could meet your expectations. Thank you for your kind words mentioning every detail of your great experience during your stay at Hotel Tentrem Yogyakarta. I have shared this amazing review to the team and it is a great encouragement for us to continue our efforts.
We truly sorry to hear that you had a challenge with the shower drain. We have address the issue and take reasonable action to prevent it from happening again in the future. Furthermore, you can rest assured that we certainly do our utmost concerning your drugs. We believe that neither our staff nor other people misused the drugs.
Thank you for your feedback and appreciation. We really hope to see you soon again and give a possibility to enjoy another stay with us at Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Semarang, Indonesia
Level 4 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 4, 2014

I loved the hotel. My kids loved it too. They swam in the pool and they could play in the kids indoor playground. The standard room was huge, my entire family of 2 adults and 2 kids can fit in. The breakfast was superb, they even provide low fat menu for dieters.
And, the service was unbeatable. My son left his goggle at the pool. The hotel called me after I checked out and mailed the goggle to my home address.

Room Tip: Choose a pool view room.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wiinnnaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, July 12, 2014
Dear Wiinnaaaa,

Thank you for taking the time to write a review of your stay with us at Hotel Tentrem Yogyakarta. We are delighted to know that you enjoyed your stay here with your family. Glad to hear that our facilities and service exceed your expectations. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests. Thank you for your kind appreciation and we look forward to welcome you again in our Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South East London
Level 6 Contributor
357 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed July 4, 2014

Stayed here for one night and found it to be excellent. It is very similar to many large 5* hotels all over the world. It was clean with all amenities and excellent room service, which was also
incredibly cheap.
Breakfast was buffet style which we found to be unusual during our stay in Indonesia. However it was the best breakfast I ate during my month in Indonesia and it catered for all tastes and nationalities.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, July 12, 2014
Dear Stephanie058,

Thank you for sharing your experience during your stay at Hotel Tentrem Yogyakarta. We are truly happy to know that you enjoyed your stay with us. Thank you for your kind words especially for mentioning that we have the best breakfast during your stay in Indonesia. It encourages our team to work even harder and consistently delight our guests. We know you have many choices when it comes to lodging and we hope you will continue to choose Hotel Tentrem Yogyakarta as your place to stay.


Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2014

A friend of mine recommended this hotel, as it has positive reviews and apparently it is one of the newest hotel in Jogja. In my opinion, the prices were reasonable, especially for this luxury oriented type of hotel. The first impression that I got from this hotel was good, until I lay down on the bed. I don't know if it is only in my room or not, the sheet was shockingly smell like sweat, fortunately on the next day they changed the sheet. Moreover, the staff in the restaurant wasn't as friendly as those in the lobby, they (staff in the restaurant) didn't even let me know if they about to start to finish the breakfast time, I realized it when I wanted to take the food from the tray , and one of the staff already emptied it. In my opinion, they should have double or even triple checked the cleanliness of the room before letting the guest to enter, and for the staff at the restaurant, please do let the guest know the closing time, and it'd be even better if they kindly offer the guest a favor or anything other than coffee and tea. Despite some of bad experience there, I must say it is one of the greatest hotel in Jogjakarta, and worth to spend the night there.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alexander B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mey N, General Manager at Hotel Tentrem Yogyakarta, responded to this review, June 27, 2014
Dear Alexander B,

Warm greeting from Hotel Tentrem Yogyakarta.

Thank you for taking the time to write a review of your recent stay at our Hotel Tentrem Yogyakarta. We are truly sorry to hear that we have not met your expectations. Please kindly accept our sincere apologies regarding your unfortunate experience with the bed sheet and the poor service you had received on our restaurant. We have addressed the issue and make sure that either you or other guests should have not meet again with any negligence when it comes to cleanliness. In line with that, we have improved our service and tell the entire staff to be more helpful and proactive.
Nevertheless, we are glad that you were satisfied with the other aspects of the hotel. We hope to have the opportunity to host you soon again on your next visit to show you our greater effort and make your stay become more enjoyable than your last one. Very much looking forward to welcoming you again in our Hotel Tentrem Yogyakarta.

Warm regards,

Mey Nurnaningsih
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Tentrem Yogyakarta

Property: Hotel Tentrem Yogyakarta
Address: Jl. AM Sangaji 72A, Yogyakarta 55233, Indonesia
Location: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 206 Hotels in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Tentrem Yogyakarta 5*
Number of rooms: 274
Official Description (provided by the hotel):
Hotel Tentrem Yogyakarta is strategically located in the heart of the city, a minute stroll from the vibrant well-known district of Malioboro. 20-25 Minute drive will take you to Adi Sutjipto International Airport and the Tugu Train Station is a short drive away. This area is also famous for its wide array of dining and entertainments options with the downtown just around the corner. ... more   less 
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