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Hotel New Saphir Yogyakarta
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Reviews (222)
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All reviewsswimming poolfamily holidayexcellent breakfastspacious roomlocal cuisinestrategic locationbooked roomsthe check in processmany choicesother hotelsthe hotel staffairportnipponmalioborobathtubinternetlaundry
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94 - 99 of 222 reviews
Reviewed December 8, 2007

I chose this hotel because I read a reasonably good review on Hotelclub website. The staffs are friendly. However, as soon as we entered the lobby, we could smell a strong smell of cigarettes. People smoke on the lobby and at the restaurant. I was very annoyed that while we were having our breakfast, people who sit next to the buffet smoked like trains.

We went to the swimming pool and we saw the water was dirty. We decided to give it a miss.

Oh, have I mentioned the lifts?? Well, we really had to watch out for the lifts. As soon as the door started opening, we had to push our way in. The lift closed so quickly and if we didn't enter quickly, the door would squash us.

The corridor is dark and the room is so so. The shower kept changing from hot to cold and vice versa. Our room was on the 3rd floor and facing the shopping centre next door. When the made announcement, we could hear it as it was so loud. The shopping centre has a food court on the top floor, which come in handy.

The only thing I like about staying here was the massage. We had traditional massage and it was cheap. The only thing is, they did not mention that the massage was run separately by other people so we had to pay cash.

I only recommend this hotel to smokers but apart from that, I can't see why this hotel is 4 star and I will not stay in this hotel again.

  • Stayed: November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank PigletSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2007

Stayed here last August. The good thing about this hotel is that it's adjacent to a shopping mall (Saphir Square) that has indoor ice skate ring. Another shopping mall close by is the new Ambarukmo Plaza.

Lobby is dark, the room is a bit outdated and the breakfast is very standard. Some of you might be disturbed by prayer call from a mosque right behind the hotel. However, you will find that for the price you pay (less than Rp. 350.000), the value you get is actually not so bad.

  • Stayed: August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank radjaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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Stayed: May 2018, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2018
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Stayed: December 2017, traveled on business
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_New_Saphir, Manajer Umum at Hotel New Saphir Yogyakarta, responded to this reviewResponded March 28, 2018
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Reviewed March 13, 2018
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Stayed: November 2017, traveled with family
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_New_Saphir, Manajer Umum at Hotel New Saphir Yogyakarta, responded to this reviewResponded March 19, 2018
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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