We stayed in this hotel from 17-12-2012 to 19-12-2012.The hotel has a very nice layout.Checking-in took some time as I've booked the hotel thru Asiatravel.I've requested for single king size bed but was reserved only twin single bed.With the courtesy of the reception staff,we managed to get a single king sized bed but facing the roof top of the opposite bldg.The room was spacious enough for childrens to play.Happy checking into the room,But the toilet concept is unacceptable coz it does not have a spray for washing and after using the toilet , had to go to the shower room for washing.Which is rediculuos.The buffet b/f was good with western and local dish (had to pay Rp49 500 for each childrenX2).Nothing much to comment.Next day requested for room change and was given a room at 5th level(room 538).O.K. facing the swimming pool with open view.The room was big and spacious too.Good.Still it does not have a spray for washing and had to be done at the shower room.Bath tub does not have a hot water.Staffs are very polite.The minus point is that we made transport arrangements from the hotel to the airport (confirmed by the hotels guest relations staff).We were told the price is Rp90 000 and made a booking.Upon settling the bill,we checked out without checking the charges on the bill.Reached the airport,we paid the driver Rp110 000(Rp90 000for the transport and Rp20 000 to the driver as tips).The driver or the hotel staff did not tell us that the transport fare has been charged to the bill but the driver accepted the cash and went off.Upon reaching Singapore we checked that Rp90 000 has been charged to our bill,meaning I paid twice for the transport fare.Feeling being cheated and dishonesty by the driver, I email to the hotels management.Still waiting for thier reply.Overall the hotel was good.
