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Melia Purosani Yogyakarta
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Reviewed December 30, 2012
Hotel with elegant style

Located near the heart of Jogja, so many tourism destination surrounded.
with elegant style n atmosphere, its recommended to stay here when you traveling to Jogja.
breakfast has many variant, good taste , but the pool quite small for type of 5 stars hotel

Date of stay: May 2012
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Ask Kamandanu about Melia Purosani Yogyakarta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MeliaPurosani, Director of Sales at Melia Purosani Yogyakarta, responded to this reviewResponded January 16, 2013

Dear Sir,

Thank you for choosing Melia Purosani as your accommodation during your stay in Yogyakarta. It is always a pleasure to receive positive feedback and we surely will share your comments with our team.

We look forward to welcoming you again in the nearest future.

Yours faithfully,
Mimi Nuryanti – Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2012
No Complaints, Best in Yogja !!!

Not as near to Malioboro Street as what I thought. It would take about a 10 -15 min walk from the hotel side exit (on your left). Walking back in the night from Malioboro Street is not advisable, as my family did not feel comfortable walking through the dimly lit alley back to the hotel.

Property wise:- I have no complaints. Although obvious signs of age, the property is well maintained. Room 524 has a view of the beautiful free form pool. No problem with hot water.

Front office reception:- Efficient & hospitable. Ready smile to offer.

Buffet breakfast:- It's a treat! Wide selection of choices. Yummy Indonesian cusine. Love the fried noodle most.

Swimming Pool:- Very relaxing. Pool attendent offered ball to my kids without prompting. Slide is a bonus. Great landscape around the pool. Not crowded during our stay, had the pool to ourselves for the whole morning.

Gym:- Instructor ready to help with usage of the equipments. My son ended up having a 'personal instruction' during our stay there!!!

Wellness:- Tried their SPA. Took the SPA Sampler package on offer. Only Rp280,000 (around SIN$36) for 90 mins of aroma feet wash, fascial & massage. Thats affordable from where we came from. Not realy brillant but they had the job done.

All in all, we paid around SIN$100 for each of the 4 rooms that we had & each room comes with a buffet breakfast for 2. What more do I ask for?

Room tip: Ask for a complimentary upgrade. We booked 4 rooms & had 1 of it upgraded to a Grand room.
Date of stay: December 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask BeHappy1408 about Melia Purosani Yogyakarta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MeliaPurosani, Director of Sales at Melia Purosani Yogyakarta, responded to this reviewResponded January 16, 2013

Dear Sir / Madam,

My thanks to you for your consideration in writing this review. It would seem that our mission was accomplished with regards to your stay and we look forward to exceeding your expectations next time we may have the pleasure of your stay.

With kindest regards,

Yours faithfully,

Mimi Nur
Director of Sales & Marketing

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Reviewed December 24, 2012
Okay for 1 night only...

Stayed here for 1 night after 2 nights of wonderful stay at the Sheraton. The hotel was definitely in need of a major renovation. The lobby looked old, imagine a hotel's lobby in the 90's and there you got it. Rooms were basic and a little bit humid. It took me an hour to make the aircon worked to a temperature that I wanted. However, its location was in the city center and very close to Malioboro, a famous market street in Jogja. The food was okay and nothing great to share...

Date of stay: November 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask GeorgeSingapore about Melia Purosani Yogyakarta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MeliaPurosani, Director of Sales at Melia Purosani Yogyakarta, responded to this reviewResponded January 16, 2013

Dear Sir,

Warmest Greetings from Melia Purosani Yogyakarta.

Thank you for choosing us and for taking your time to write this review.
We do apologize that some experience did not meet your expectation during your stay in our hotel. We have putted it in our attention and discuss with the department concerned for further actions and avoid similar problem in the future. So that we can respond to you in as much detail as possible, please send your email to: dosm@meliajogja.com. We will respond to your email as soon as possible. We believe that this feedback will be used as an encouragement to all of our staff to consistently improve our quality of services.

Thank you again for sharing your experience with us.

Yours faithfully,
Mimi Nuryanti – Director of Sales & Marketing

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Reviewed December 19, 2012
Dishonesty of the hotel driver and no proper explanation by the hotel staff about the fares.

We stayed in this hotel from 17-12-2012 to 19-12-2012.The hotel has a very nice layout.Checking-in took some time as I've booked the hotel thru Asiatravel.I've requested for single king size bed but was reserved only twin single bed.With the courtesy of the reception staff,we managed to get a single king sized bed but facing the roof top of the opposite bldg.The room was spacious enough for childrens to play.Happy checking into the room,But the toilet concept is unacceptable coz it does not have a spray for washing and after using the toilet , had to go to the shower room for washing.Which is rediculuos.The buffet b/f was good with western and local dish (had to pay Rp49 500 for each childrenX2).Nothing much to comment.Next day requested for room change and was given a room at 5th level(room 538).O.K. facing the swimming pool with open view.The room was big and spacious too.Good.Still it does not have a spray for washing and had to be done at the shower room.Bath tub does not have a hot water.Staffs are very polite.The minus point is that we made transport arrangements from the hotel to the airport (confirmed by the hotels guest relations staff).We were told the price is Rp90 000 and made a booking.Upon settling the bill,we checked out without checking the charges on the bill.Reached the airport,we paid the driver Rp110 000(Rp90 000for the transport and Rp20 000 to the driver as tips).The driver or the hotel staff did not tell us that the transport fare has been charged to the bill but the driver accepted the cash and went off.Upon reaching Singapore we checked that Rp90 000 has been charged to our bill,meaning I paid twice for the transport fare.Feeling being cheated and dishonesty by the driver, I email to the hotels management.Still waiting for thier reply.Overall the hotel was good.

Room tip: Be more specific on the room bed size,which level do you require,facing open view or pool view,internet connections,noise disturbance.Choose high floor facing garden or pool view.
Date of stay: December 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
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Ask scorpioRAVI about Melia Purosani Yogyakarta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MeliaPurosani, E-Commerce Manager at Melia Purosani Yogyakarta, responded to this reviewResponded December 27, 2012

Dear Sir / Madam,

We appreciate your feedback. Thank you for your consideration in writing this review.
We are glad to report that we have plan to provide washing spray as you mentioned to every rooms in the toilet. So we can only hope that should we have the pleasure of your stay again soon and we can leave you with even more positive memories of your stay.

And we also deeply sorry for the disappointment with transport fare charged. And we know that you are already received our reply for that.


With thanks and kindest regards,
Melia Purosani Hotel

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Reviewed November 9, 2012
Oasis in the city

coolness of parks in the city of Yogyakarta, seemed in tropical forests. swimming pools are very safe and convenient. complete facilities, food variety and very tasty too. the service also very friendly and help full

Date of stay: September 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Ask Nurhayati K about Melia Purosani Yogyakarta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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