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“Friendly service, above average room”
Review of Novotel Yogyakarta

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Novotel Yogyakarta
Ranked #18 of 204 Hotels in Yogyakarta
Certificate of Excellence
Singapore, Singapore
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Friendly service, above average room”
Reviewed October 24, 2012

We stayed in Novotel for 3 nights. The rooms are pretty big, with all basic amenities similar to other Novotels. There is a small safe in the hotel as well. The service staff is courteous, and you can get cabs easily. There is wireless internet connection, but drops out every 10mins due to inactivity.

The location is good, with a shopping mall next to the hotel (with supermarket, KFC, wendy's & also a good thai massage place! etc). From the hotel, we took a cab to Borobudoh. It's about 1 hour journey, and a round-trip costed about IDR 350,000. The hotel is also a couple of minutes drive away from the tourist sites like Malioboro, Plaza Ambarrukmo)

Would return to this hotel again.

Room Tip: Request for non-smoking rooms.
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoyxLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Yogyakarta, Executive Assistant manager at Novotel Yogyakarta, responded to this review, October 26, 2012
Dear Valued Guest,

Warmest greetings from Novotel Yogyakarta!

Thank you for choosing our hotel during your visit in Yogyakarta and for taking your time to write this review. I am very pleased to learn that you enjoy your stay with us.
I have the liberty in sharing your kind comments and appreciation to all of our staff members.

We hope to have another opportunity of providing a better service whenever your travels bring you back our way.

Kind regards,
Thomas Dananjaya
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Penang Island, Malaysia
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 19, 2012

This is my second time returning to this hotel. Loved the location.Room is clean, cosy and comfortable.Good spread for breakfast- a lot of choices of fruits .Loved the 20 minutes free internet availability on the computer located in front of the lobby restaurant. Check in was a breeze. Staff are very friendly and helpful. Security at the hotel is good. Taxis easily available just outside the hotel.There was a spa promotion of 20 percent off but they were unable to take our booking as there was only 1 therapist for the earliest morning slot.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eve565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Yogyakarta, Manager at Novotel Yogyakarta, responded to this review, October 26, 2012
Dear Valued Guest,

Warmest greetings from Novotel Yogyakarta!

Thank you for choosing our hotel during your visit in Yogyakarta and for taking your time to write this review. I am very pleased to learn that you enjoy your stay with us.
I have the liberty in sharing your kind comments and appreciation to all of our staff members.

We hope to have another opportunity to provide a better service whenever your travels bring you back our way.

Kind regards,
Thomas Dananjaya
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bekasi
Level 3 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 13, 2012

This is not your average novotel hotel, I guess the buildings was built about 15 years ago and they don't renovate the original building a lot. Upon entering my room it was late at night and I was having long trip from semarang. The elevator door got stuck so I need to press the close button to have it closed. I guess they never change the elevator since 15 years ago. And when my group checked out. The elevator would only fit 4 people.

The room is clean and spacious like novotel standards. The pool is small but have a good designs. IF only they keep the table and the chair clean and dry in the pool it would be great.
The Room Air conditioning have no problem. I have been sleeping in this hotel since 2008 everytime I go to jogja and never complain about the room.

My only complain is their breakfast. First the cafe area is not so comfy, with way to spacious and dark rooms. I expect sun lights on my breakfast. And second the food option is not that satisfying for novotel. For Ibis I wouldnt mind if they offer me the same. But this is novotel.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zhar_Aditya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Yogyakarta, Executive Assistant Manager at Novotel Yogyakarta, responded to this review, October 17, 2012
October 16, 2012

Dear valued Guest,

We would like to thank you and appreciate your comments regarding your stay at Novotel Yogyakarta. It is always a pleasure to receive positive feedback with all of the issues you experienced during your last stay with us.

I am going to share your comments with our team, some points you mentioned we put it on our attention for further corrective action for us to have continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,
Thomas Dananjaya
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 5 Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 30, 2012 via mobile

The rooms were nice and new, equipped with interesting TV programs. Checking in took us 30 minutes because the receptionist had to revise the reservations to give discount because i have the loyalty card. He gave us 10% off which was nice. Breakfast was very nice, plenty of choices. The lobby was a bit too cramped in my humble opinion. There is not much in Jogya; you need to go to nearby cities to visit the Borobudur or the volcano. Street vendors offer Javanese noodles, a good choice if you want to try local fast food.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YoteChusoipin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Yogyakarta, Room Division Manager at Novotel Yogyakarta, responded to this review, October 1, 2012
Dear valued Guest,

We very much appreciate your comments regarding your stay at Novotel Yogyakarta. It is always a pleasure to receive constructive feedback with all the check in issue that you experience during your last stay with us.

We have putted it in our attention and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,
Martheas Mulyawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 26, 2012

It is centrally located. Room is spacious. Lifts are rather small. Only three people with luggages able to go in.

We were on vegetarian. Quite a good spread and the instant cooking of your choice of vegetble or noodles is a big hit

I was given a room on the 2nd floor. It was VERY VERY noisy at night. It sounded like people were dragging out rubbish bins or .... I dont really know what. It was on the same floor as some recreation outlets like massage etc. They should not have had rooms on this floor for security reasons. My room was 229. I stayed there on 25 September.

Room Tip: Never take a room on second floor
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandieKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Yogyakarta, Room Division Manager at Novotel Yogyakarta, responded to this review, September 28, 2012
Dear valued Guest,

We very much appreciate your comments regarding your stay at Novotel Yogyakarta. It is always a pleasure to receive constructive feedback with the noise issue that you experience during your last stay with us.

We have putted it in our attention and discuss with the department concerned for further follow up and avoid similar problem in the future. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope to have another opportunity of providing a better service to you whenever your travels bring you back our way.

Kind regards,
Martheas Mulyawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Yogyakarta

Property: Novotel Yogyakarta
Address: Jl. Jenderal Sudirman 89, Yogyakarta 55223, Indonesia
Location: Indonesia > Java > Yogyakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Yogyakarta
#13 Luxury Hotel in Yogyakarta
#14 Business Hotel in Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Yogyakarta 4*
Number of rooms: 202
Official Description (provided by the hotel):
The Novotel Yogyakarta is a 4 star hotel in the centre of Yogyakarta. Ideal for both holidays and business trips, the hotel offers spacious, contemporary rooms, a business centre, free WiFi internet access and meeting facilities. No stay in Yogyakarta would be complete without a visit to the Buddhist Temple of Borobodur, the largest in the world. The hotel features two restaurants, two bars, a fitness centre, swimming pool, spa, a Kids Club, boutiques and a full range of activities. Novotel Yogyakarta also provides a free shuttle to Malioboro for your pleasure. ... more   less 
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Also Known As:
Novotel Yogyakarta Hotel Yogyakarta
Yogyakarta Novotel
Novotel Jogja

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