The location is decent though not great. My conversation with a manager named "Nana" indicates to me that front office staff have no qualms about lying and use the excuse that there is a language barrier to justify when they are caught in a lie. I would not recommend this place because of the indifferent services provided by management. The hotel frequently interrupted our activities because of confusion caused by their own mistakes where we had to return to sort out issues with our room that we understood had been settled previously. Hotel bathtub in our room had mold contamination! A mosque close by started chanting very loudly at 4:00 AM
- Official Description (provided by the hotel):
- The Jewels of Jambuluwuk are expressed in our 5 star hotel facilities and 5 star services to sparkle in the area that we establish. With the concept of Jewels of Jambuluwuk, we are creating the solid hotels and services serving from our heart and guest satisfaction is our priority. Jambuluwuk Malioboro Boutique Hotel is a unique boutique Hotel, with 144 lavish and spacious rooms offering modern concept mix with traditional touch. The hotel's 5 Star services and facilities is perfectly suit for busy travelers as well as group gathering for extensive conference and meetings. In preserving Environment, the hotel also supports green hotel concept featuring hotel facilities that support recycle and green lifestyle. ... more less
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