This hotel was recommended by my Indonesian friend. What an excellent choice! We stayed at their Executives Suites, we booked two suites as I brought my whole family for our yearly shopping trip. The rooms are very cozy, clean and so conformtable until you do not feel that you want to go out! There's a kitchen, dining table and a living room with sofas and TV. Two bedrooms with two bathrooms - all in excellent condition. All their staff are very friendly and they smile all the time. Will definitely come back to stay at the hotel, for sure!
My family and I used to stay at this hotel every time we pass through Jakarta for few days because it is the first Apartment Hotel from the airport. The hotel used to be one of the best for family accommodation. What make it very attractive is the nearby shopping mulls ( two of the best in Jakarta) where you can enjoy shopping and dining.
In our last visit, we went there are usual. We booked the hotel thought aisatravel.com. When we arrived, the hotel was 100% full and crowded. Our apartment was in high floor. Something was wrong about the apartment, the paint of the walls m the floor; the sheets of the beds, the towels of the bathrooms were all either dirty or very old. At night, when trying to sleep, the pillows smelled like rotten eggs. I called there duty officer who kindly came to our room and observed the problem but apologize that the hotel is full and the run-out of good sheets , towels and pillows, but promise to ask someone to clean the floor.
Next day , and because we were large family and do not want to move, I went out and bought new bed sheets and towels etc.
Why I am writing this review today?
Until today, I do not believe why the hotel deteriorate so much even through it is managed by Accor Group. Reason is very simple, I was trying to make a reservation in asiatrvel.com and found that this hotel was deleted from that travel site. Also, one of my friend told me that some Arabian embassies had blacklisted this hotel because the safety box is not safe and their management are not cooperating to solve the thefts escalating problem.
I felt obligated to you to come forward and write my review.