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Reviewed February 27, 2019

Its price is excellent and the staff are friendly and helpful, clean and have psychological comfortIn addition to the excellent location and great facilities..thanks thanks Ascott Kuningan I hope to be there soon

Room tip: Apartment two rooms
Date of stay: February 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jet64093595483
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ninarahayu20, Front Office Manager at Ascott Kuningan Jakarta, responded to this reviewResponded March 1, 2019

Dear Guest,

Warms greetings from Ascott Kuningan Jakarta!
Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back.

Best Regards,
Nina Rahayu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2019

My first time stay with ascott. I booked one bedroom premiere but the staff upgrade me to 2 bedroom. The room is so luxury with a good view from the room.Complete amenities and tools for you to cooking in the kitchen

Date of stay: February 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PasyaAl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ninarahayu20, Front Office Manager at Ascott Kuningan Jakarta, responded to this reviewResponded March 1, 2019

Dear PasyaAl,

Warms greetings from Ascott Kuningan Jakarta!
Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back.

Best Regards,
Nina Rahayu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2019

Nice room spacious, roomy and lots of facilities for kids friendly, pool, kids playing room
Great location connected to the Lotte shopping avenue
A well deserved Hotel for family and business single trip

Date of stay: February 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank frankfurt3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ninarahayu20, Front Office Manager at Ascott Kuningan Jakarta, responded to this reviewResponded February 18, 2019

Dear Frankfurt3,

Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back.

Best Regards,
Nina Rahayu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2019

well, this was not 1st time i stay a night in Ascott, its has quiete place, nice and room is so clean, its an appt so they have all kind of home appliance we need, in the morning we late for bfast 9.30 and food almost finished. One of waitress made us stress at that momment, 1st we asked to clean up the table but he didnt change the napkin after we asked the his friend put the new one, 2nd we asked for coffee but again he forgot to served it untukk the senior waitrees hadled us and its done. the worse is when we came back to room after bfast, we found our room smell bad, its like some other room cooking and the air come to ours. My friend complained when we checked out. Oh yaaa... the nicer is this hotel have connecting door to the mall.. we love it.

Room tip: soutern room is nice... have city view.
Date of stay: January 2019
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
1  Thank widyastutii
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ninarahayu20, Front Office Manager at Ascott Kuningan Jakarta, responded to this reviewResponded February 18, 2019

Dear Ibu Widyastutii,

Thank you for sharing your review and rating for Ascott Kuningan Jakarta. We have taken note of your feedback. Please be rest assured that we will work with it to ensure immediate improvements are made. Thank you for bringing this matter to our attention as it will help us to improve our services to our guests. Once again, thank you for having chosen to stay with us and we look forward to having you back.

Best Regards,
Nina Rahayu

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Reviewed January 22, 2019 via mobile

Love this place as its beside a shopping mall with lift access on 2nd Flr directly into the mall so you dont worry about the heat and the rain.

Its decently quiet and guests tend to be discreet and business profile.

Enjoy the cleanliness of the room and the buffet breakfast. A must if I come to Jakarta again.

Date of stay: January 2019
Trip type: Traveled on business
3  Thank 842emilyh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ninarahayu20, Front Office Manager at Ascott Kuningan Jakarta, responded to this reviewResponded January 23, 2019

Dear 842emilyh,

Warms greetings from Ascott Kuningan Jakarta! Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back.

Best Regards,
Nina Rahayu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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