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“Very nice, poor pedestrian access, too much security”

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The Ritz-Carlton Jakarta, Pacific Place
Ranked #3 of 471 Hotels in Jakarta
Reviewed July 22, 2013

Beautiful hotel with an excellent location. Unfortunately, with very poor pedestrian access to the hotel. Its designed to access by car or via a mall, an underpass and elevator. Rooms are very big and comfortable. Unfortunately, too much security with two different elevators to reach your room: one will take you to floor 21, and then you change elevators to access floors 22 and above.
Staff is very friendly and service oriented. Wi-fi works well and buffet breakfast if very good.

  • Stayed: July 2013, traveled on business
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1  Thank Manuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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665 - 671 of 889 reviews

Reviewed July 7, 2013

The suites at this property are spacious, luxurious and have all the amenities you could ask for. Staff are friendly with attention to detail -- on 4th of July I was greeted in my room with a platter of chocolate covered strawberries and a card signed by staff wishing me a happy Independence day! Some of the best things about this hotel:
- location at Pacific Place for shopping, dining, grocery store
- illy coffee machine in the room
- bathtub with picture window overlooking city
- large, comfy beds
- enormous flat screen TV
I have 2 complaints about this property: first, the special rate agreement between my company and this property no longer includes the club lounge privelages yet I was repeatedly asked if I had enjoyed breakfast / evening cocktail (you have to pass through the club lounge level from the lobby in order to transfer to the room floors). Second, room service meal including 1 entree of local cuisine and 2 glasses of wine came to 70USD, which is just outrageous.

Room Tip: If you like to open your windows, ask for a room with a balcony, otherwise windows do not open.
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  • Stayed: July 2013, traveled on business
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Thank claraloiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

We went for a Buffet lunch at this grand Hotel to celebrate a happy family event.
The place and the spread of cuisine was simply extra-ordinary, not to talk of the ambience.
The variety of cuisine ranged from Indian, Indonesian, Japanese, Korean, Continental and Chinese besides a big fruit bar and of course a wide variety of desserts. Even though the sitting capacity will be around 4-500, its all full... recommend prior booking. Overall, a day to remember !

  • Stayed: May 2013, traveled with family
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Thank PinkyBose140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

I was living in Ritz Pacific Place for four years in the Résidences .
The apartment are clean and spacious . The services are good and the staff very friendly .
It is one of the most well located place in Jakarta with a shopping just Behring it in the same complex .

Room Tip: The best for long stay guess
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  • Stayed: June 2013, traveled with family
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1  Thank Jeanjakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

this is my 2nd time in this wonderful hotel. The staff is warm, friendly and ever so helpful. Once you are in the spacious and luxurious suite complete with a bathtub overlooking the city lights, you may never want to leave the room during your stay. Unless it's to go to the lounge to have your meals, served 5 times in a day..

  • Stayed: June 2013, traveled on business
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Thank dRmimiKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

This is my first stay at a Ritz Carlton property and it would be my favoured hotel if every one of their properties provide the same level of service as the team at Pacific Place. The team at the Club Lounge on Level 21 deserve to be recognized for the fantastic service they provide.

I highly recommend this place for business travelers.

  • Stayed: June 2013, traveled on business
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Thank PerthFrequent_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

This was a business trip where working meetings were required to be held. The meeting table could accommodate some 6 persons for discussions and use of laptops. The 3 bedrooms in the apartment housed the working group in a home-like ambience. Invited participants joined in the meetings and obviated the need for travel in traffic infested Jakarta.Food though was a limited choice in the hotel. Sufficient alternatives were readily available though in the attached retail mall at Pacific Place. All-in-all, the service apartment was a preferred accommodation for this business trip rather than a hotel room.

  • Stayed: May 2013, traveled on business
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Thank Treborti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District, Jakarta 12190, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Business Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Price Range: $251 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Official Description (provided by the hotel):
Stay in high style in the heart of Jakarta's most sought-after commercial district at The Ritz-Carlton Jakarta, Pacific Place. Our hotel in Jakarta, Indonesia links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment. ... more   less 
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz Jakarta
Ritz-Carlton Jakarta
Jakarta Ritz-Carlton

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