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“Spacious and Luxurious”

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The Ritz-Carlton Jakarta, Pacific Place
Ranked #6 of 465 Hotels in Jakarta
Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Spacious and Luxurious”
Reviewed July 7, 2013

The suites at this property are spacious, luxurious and have all the amenities you could ask for. Staff are friendly with attention to detail -- on 4th of July I was greeted in my room with a platter of chocolate covered strawberries and a card signed by staff wishing me a happy Independence day! Some of the best things about this hotel:
- location at Pacific Place for shopping, dining, grocery store
- illy coffee machine in the room
- bathtub with picture window overlooking city
- large, comfy beds
- enormous flat screen TV
I have 2 complaints about this property: first, the special rate agreement between my company and this property no longer includes the club lounge privelages yet I was repeatedly asked if I had enjoyed breakfast / evening cocktail (you have to pass through the club lounge level from the lobby in order to transfer to the room floors). Second, room service meal including 1 entree of local cuisine and 2 glasses of wine came to 70USD, which is just outrageous.

Room Tip: If you like to open your windows, ask for a room with a balcony, otherwise windows do not open.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claraloiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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616 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 5, 2013

We went for a Buffet lunch at this grand Hotel to celebrate a happy family event.
The place and the spread of cuisine was simply extra-ordinary, not to talk of the ambience.
The variety of cuisine ranged from Indian, Indonesian, Japanese, Korean, Continental and Chinese besides a big fruit bar and of course a wide variety of desserts. Even though the sitting capacity will be around 4-500, its all full... recommend prior booking. Overall, a day to remember !

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank PinkyBose140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 30, 2013

I was living in Ritz Pacific Place for four years in the Résidences .
The apartment are clean and spacious . The services are good and the staff very friendly .
It is one of the most well located place in Jakarta with a shopping just Behring it in the same complex .

Room Tip: The best for long stay guess
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Jeanjakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 15, 2013

this is my 2nd time in this wonderful hotel. The staff is warm, friendly and ever so helpful. Once you are in the spacious and luxurious suite complete with a bathtub overlooking the city lights, you may never want to leave the room during your stay. Unless it's to go to the lounge to have your meals, served 5 times in a day..

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dRmimiKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
280 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed June 12, 2013

This is my first stay at a Ritz Carlton property and it would be my favoured hotel if every one of their properties provide the same level of service as the team at Pacific Place. The team at the Club Lounge on Level 21 deserve to be recognized for the fantastic service they provide.

I highly recommend this place for business travelers.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthFrequent_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ao Nang, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 1, 2013

This was a business trip where working meetings were required to be held. The meeting table could accommodate some 6 persons for discussions and use of laptops. The 3 bedrooms in the apartment housed the working group in a home-like ambience. Invited participants joined in the meetings and obviated the need for travel in traffic infested Jakarta.Food though was a limited choice in the hotel. Sufficient alternatives were readily available though in the attached retail mall at Pacific Place. All-in-all, the service apartment was a preferred accommodation for this business trip rather than a hotel room.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Treborti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 26, 2013

A very nice hotel with great staff and amenities. Staff provides a lot of personal attention and makes sure the service is delivered in best possible professional manner. Impressed by the same after having travelled to so many hotels around the world. Truly World Class.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gomcoite2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Property: The Ritz-Carlton Jakarta, Pacific Place
Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#6 Luxury Hotel in Jakarta
#6 Spa Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Official Description (provided by the hotel):
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton

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