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“Excellent brunch!” 5 of 5 bubbles
Review of The Ritz-Carlton Jakarta, Pacific Place

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The Ritz-Carlton Jakarta, Pacific Place
Ranked #4 of 453 Hotels in Jakarta
Certificate of Excellence
Hattingen, Germany
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent brunch!”
5 of 5 bubbles Reviewed November 21, 2012

Note: This review is only for the Sunday brunch, not for the hotel.

The brunch was absolutely excellent. The quality of the food was simply outstanding and their Salmon Wellington absolutely outstanding. Soooo many great dishes (Suckling Pig, Peking Duck, Barramundi fillet, Antipasti, Foie Gras, Turkish Kebab, and many, many more), a staff that was unbelievably friendly and helpful and a great atmosphere somewhat reminiscent of a British club just make this the perfect Sunday brunch.

Maybe it is not as famous yet as some of the other brunches at five star hotels that Jakarta has to offer, but it certainly is one of the most relaxed and coziest ones. Amazing value for money, considering the abundance of utter deliciousness! Highly recommended but don't steal my seat, okay? ;-)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Toronto, Canada
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

I was in Jakarta last week, and ofcourse I was there for business, and ofcourse you may think that this is what you would expect at the Executive Suite, but I can tell you that staying in other Hotels, the Staff at this location is top notch. I am not so picky so maybe that's why I was beyond impressed, but everything from check-in to check-out and in between was superb.
The Executive Suite reception is on the 20th floor (different than that of the normal check-in at the lobby) -- and the Executive Suite is only accessible once you get to the 20th.
Once I arrived, and the reception learning that I am literally there for less than overnight, they immediately asked for any additional services they could offer to make my stay more comfortable; wake-up call, breakfast, coffee-to-go, and recommended things to do, the lounge on the 6th floor, spa, gym, etc. Yes one may argue that this is the level of service one may expect at this level, but this is more about staff and their ways of caring than the hotel.
I highly recommend the spa, their facility is absolutely all-in-one! The steam room, sauna, whirl pool, cool dip, shower, spa, gym.. I mean it is amazing! And the price is quite reasonable for such quality service. I wished I spent more than a day, I was unfortunately just transiting for business, and usually stay at the Mulia Senayan Hotel (and I would rave about this hotel too) -- but The Ritz Carlton in Jakarta Pacific Place is amazing. I will definitely visit again, and making my future stays for business there.
On top of that, the Pacific Place Mall (which is a luxury brand mall) is literally connected to the Hotel! It is everything great all in one place!

Room Tip: My room was 2218, the Executive Suite was gorgeous, grand double doors, all the rooms connecting to...
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  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank msyoleecom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putrajaya, Malaysia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

the best thing about this hotel is the club lounge for all guests. the lounge has food (almost) round the clock, and you dont really need to go out for meals if you're staying here. the food choice is also great. they even have like 9 types of tea. the macaroons and biscuits could be better though. good view of the bustling city of Jakarta and its infamous traffic jam.

the swimming pool's kind of small though and did not look entirely appealing. but my need of going outside to swim was quickly diminished when i walked into the huge bathroom and saw a nice bathtub with a tv. there were even bath salts.

the staff were very friendly and hospitable. they even make the effort to remember your name and greet you by your name.

Security was a big tight and somewhat troublesome, but that applies to almost all the luxury hotels/malls here in Jakarta.

All in all, hands down one of the best hotels I've ever had the pleasure of staying in

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mqfzed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 2, 2012

The Ritz did a super job for us for the 50th Anniversary of our Parents. A sit down, formal dinner in the Grand Ballroom was flawless. Food, venue, decorations were superb! Included we a number of guests rooms, simply impeccable treatment for all. We had a number of guests from many countries and everyone rated the service, room and food some of the best ever!

Room Tip: The Club Level,is like no other, drinks, wine, food all day....
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Demill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, Pennsylvania
Level Contributor
473 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed October 20, 2012 via mobile

Top, top quality all around. Hotel is outstanding. Nice, modern rooms. Staff is warm, service oriented and not overbearing. Restaurant is really good. Chef and staff attentive and professional. Also stayed in the apartments on a short stay. Same experience. Also, hotel is connected to a nice mall, with theatres and restaurants. Great all around. I highly recommend.

Stayed November 2011, traveled with family
Helpful?
Thank Mike54BU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
71 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 bubbles Reviewed October 18, 2012

First, The Ritz_Carlton Pacific Place Jakarta is a Business hotel, so don't expect family/leisure facilities... Here my explanation about this hotel:

Pros:
-The Room @ RC Pacific Place is all Club Level benefit... which you can lounge and eat all day.... club lounge is open from 06:00 till 23:00 pm.... Food is avalaible from 06:00 till 21:00 hrs. The check in and check out also in this club lounge.
-The Variety of food in this lounge is also good: japanese (delicious), middle eastern (hummus), chinese, european / continental... The flavour is also delicious....
-Oversize room and oversize bed.... :) and oversize LCD TV (46") with multi channel. the bed is comes with 4 pillows and also have 2 extras . My room is Deluxe Grand Club Rooms (74 sqm)
-separate bathtub and shower.... the bathub comes with 21" TV set and the view of SCBD area... :) the bathroom comes with Bvlgari amenities
-Nespresso Machine set with 3 choices (each choices 2 bag) of illy coffee yummy :)
-The Girl who escorted me, give a good explanation of hotel and my room feature (like how to operate espresso machine, how to operate electronic curtain in bathroom, how to operate ac, how to call butler, etc)
-Location at SCBD, with easy access to semanggi toll road , and connected to many offices like Indonesian Stock Exchange building, pacific place mall and office... pacific place mall is luxurious mall in Jakarta, you can buy Bentley here (they have a showroom) :) Also, in this mall have a Kidzania , (children's playground with many activities of daily living), also have a well stocked supermaket (Kem Chicks)
-Early check in time and check out time is avalaible in this hotel ( I checked in @ 10:00am), they also offer me to check out until 16:00 :) but i checked out at 13:00 as i must go to the airport.

Standart:
-The interior design of the room is so-so with other hotel (don't give me a Wow factor)
-The Hospitality
-No direct reading light in bed (just a lamp beside the bed)

Cons:
-When i arrive, the concierge man , don't take my suitcase... so I take myself out of the car trunk, until the lobby (concierge desk) . I hear the RC have a best service....,which service???? :( But from here, they promptly take care of my suitcase until my room, and also at check out time , they promptly take care of my suitcase. 3 out of 5
-The lobby is so small, no Grande feeling, I like the big one like typical Grand Hyatt style. 2 out of 5
-The access to the mall is dizzying and a little bit dirty (no luxurious feeling at all, and i think the office building is also use this access to mall, and no luxurious shop here). I like access from Hotel Indonesia Kempinski to Grand Indonesia mall which feeling more luxurious and clean with many luxurious shop, like Bally-Burberry shop). 2 out of 5
-No Turndown service , what??? a 5 star hotel comes with no turndown service????
(i dont activate the dont disturb sign, so why the housekeeping don't give turndown service?) 1 out of 5
-At check in time they offer me 4 choices of newspaper for tommorow morning.... i choose the Wall Street Journal.., but they don't sent me that newspaper/other newspaper the following morning..... :( 1 out of 5
-The room is not a soundproof room, so you can hear a car sound from the sudirman road.

Recommended: Maybe Yes
Return to Sleep: No

Room Tip: Surely pick hotel room, don't checking in @ apartment/residence.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank FSB_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

One of the best hotels in Jakarta.
We were updated to Executive rooms.
Separate check-in. Very kind and attentive staff.
Rooms are very spacious and conveniently arranged. Decoration is very stylish, very modern with a touch of classicism. Equipment of the room, amenities are 5*.
There is a cookie buffet where you can find all kind of goodies, including some for diabetics!
Nice view of the city from top floors.
Conveniently located for business purpose.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Skuatakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Property: The Ritz-Carlton Jakarta, Pacific Place
Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Jakarta
#3 Business Hotel in Jakarta
#4 Luxury Hotel in Jakarta
#4 Spa Hotel in Jakarta
#14 Romantic Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Number of rooms: 62
Official Description (provided by the hotel):
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 
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Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton

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