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“Very nice suites,clean,nice location”

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The Mayflower, Jakarta - Marriott Executive Apartments
Ranked #50 of 456 Hotels in Jakarta
London, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very nice suites,clean,nice location”
4 of 5 bubbles Reviewed March 5, 2012

The Mayflower Marriott is a very nice place to stay,everything is nearby.The apartment is super clean and maintained.It definitely worth the money.The only thing that they need to fix is the service and coordination. If you book a car with them at the airport,make sure they arrive on time and bring a board with your name on it,I ended up with two different drivers from the Marriott after waiting for 3 long hours at the airport. The airport pickup is just a waste of money.
And also the service of the hotel,they take forever to give you what you want if you want something...sometimes they forget and you have to call back to insist.
And last but not least,the internet connection,the internet person on line isn't very helpful and friendly,the wifi connection is a bit tricky to activate on your device if you don't bring your laptop

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
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    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Jakarta, Indonesia
Level Contributor
200 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed February 26, 2012

Stay for 3 nights, great room with cozy living room, got great night view also big kitchen.
Located at Central Business District and easily reach mall surround the apartment.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank InlyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed February 13, 2012

I have traveled to many places and lived in many service apartments/hotels. This will easily go into the top 5 in my list.

Situated in the busy business distinct offers a lot. You are very close to the few high-end giant shopping malls in Jakarta e.g. Senayan City, Plaza Indonesia etc. There is a coffee bean downstairs and a few other restaurants

The one bedroom apartment comes with a very comfortable king size bed and the room is amazingly huge. Bathroom is nice and clean. Kitchen is fully equipped with dish washer, oven etc. I enjoyed cooking most of my weekends there!

Pool and gym are great as well. Swimming pool is like heaven! The place get very quiet at night and weekend.

As the rule of thumbs in Jakarta, never travel alone on the street at night and be sure to pick Blue Bird taxi ONLY.

Short note - if you are planning for a trip to Indonesia, get 150k local currency prepared before you leave Indonesia. You have to pay airport tax when you get your ticket. No ATMs no change! You need 150k !!

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pwl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SEMINYAK, DENPASAR
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed February 9, 2012

I had stayed in some Other Marriott hotels and apartment around Asia, Mayflower Jakarta was not a comfortable enough place to stay...
The Rate we paid is quite high for what you get..
and The Funny thing is.. ( Quite embarrassing and disappointing )
I booked the Hotel apartment Mayflower Marriott Jakarta for 2 nights ( LUCKY us, we booked only 2 nights ,after the 3rd day we moved to Kempinski JAKARTA ), As We checked in , the front office clerks told us that the breakfast is only for ONE PERSONS ??????????

How come that you booked the apartment for 2 persons and you get only breakfast for ONE PERSONS...?? THATS WEIRD...

at the END of the stay, they TOLD US that the agent gave a wrong information about the breakfast, which surely for 2 persons... LUCKY they did not charge us for the Breakfast... but in a 5 stars hotels and apartment like MARRIOTT, We deserved to get a compliment service ( what ever it is ) as they did mistakes and we ended up spending extra money for the service that we already paid for....!!!!!!!!!!!
We took breakfast outside with our own charge ( in another Fine restaurant in Jakarta )..
what a shame ..!!!!!!!!!!!!!!!!!!!!!!!1
As we checked in to our room, We found only ONE pair of Sandal, ONE pair of Bathrobe , but the room was clearly booked for 2 persons ....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and they served Instant COFFEE ( Nescafe ) in 5 stars MARRIOTT Mayflower JAKARTA accommodation ...
The shower was good but the shower handle was broken, so when we opened the shower the water goes all around the shower cabin..!!! the 2nd day its still the same... NOT REPAIRED..!!!!!!!!!!!!!!! the staffs did not checked as they did their daily room cleaning...and not well maintained...

but anyway, We had some fun too in MAYFLOWER Marriott Executive Apartment Jakarta.. the staff are very HELPFUL and Friendly... Specially MISS HAPPY.. SHE is the star..and the front desk staff as well as the restaurant staff.!!!



one more thing..!!!
The price we paid has included Internet WIFI... but Its tooooooooo Complicated to acces it.. It took about 5 Human resources include duty manager to help me to log in.. ( too Complicated rules and birocrazy ).

The BED is old mattress and not that comfortable ... but we slept anyway,,,,

Warme regards

CHANDRA

Room Tip: try other service apartment in Sudirman...!!
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EDEN_BALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed January 23, 2012

For my husband and I, The Mayflower was above all our expectations.

Our apartment was big, beautifully furnished, with a very comfortable bed and an amazing marble bathroom. All kitchen amenities were new and working in perfectly order (with all user guides available). Breakfast offered a lot of choices; gym was very well equipped and pool was good. The hotel is in a short walk from a residential area (Setiabudi) right behind the building where you can find some good local restaurants and business; also, it is near CitiWalk, a small mall, with a very good food court. Bluebird taxis waiting time was less than 5 minutes during the week and about 10 minutes on Sundays. You can also easily walk to Setiabudi bus stop for the Transjakarta bus, a very convenient way to avoid traffic jams.
U-turns are not very popular in Jakarta, so I would prefer to cross the road in front of the hotel to get a taxi on the other side if I was going North of the city to save time/money. Big luxury malls, such as Sudirman Plaza, are less than 10 minutes by taxi/bus and there you can find a very well supplied supermarket.

Finally, the service -- it was the one of the best we have ever received. The staff was simply amazing, very helpful, attentive, kind and always with a big smile. My overall experience was wonderful and I will definitely stay there again.

Room Tip: I would definitely go for one with view to Sudirman road
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  • Stayed June 2011, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank brasileirinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canggu, Indonesia
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 bubbles Reviewed December 26, 2011

I made the mistake of booking here as it carried the Marriot name. What we didn't like about the apartments - poorly furnished in the living/dining room, middle of nowhere, difficult to get a taxi from (min wait 45 minutes), if you arrive on weekend there is a minimart that takes min 15 minutes to get to by taxi for some essentials, apartment comes with almost nothing - we had to buy our own sponge for kitchen, salt and pepper, detergent, etc - many of these things i would have expected from an apartment that charges as much as they do. TV sound was intermittent, took 25 minutes to connect laptop and ipad to wifi using phone support, electric stove couldn't be turned off and emitted much heat, took 35 minutes for waters to arrive using room service, air-con in bedroom is really, really loud - I could go on and on. What was good - the rooms are spacious - we booked executive 2 bedroom apartment. But poor furnishings leave apartment feeling cold and uncomfortable. Sofa is tiny and cannot seat 2 western adults comfortably. Staff are friendly, security is very thorough, beds are really comfortable. We have stayed in Jakarta many times and would recommend anywhere else before here - its really due to their price - you can't help but expect a great deal more. There is nothing to do in the hotel - only 1 very small cafe, a very cold indoor pool, very little else!!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LiveCanggu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 24, 2011

I stay in a lot of hotels and this is by far one of the best. The staff are very helpful and friendly, the security is second to none and the rooms are amazing value and well kitted out. Everything you would expect from an upscale hotel and amazing service. The pool has an awesome view.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamespcole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mayflower, Jakarta - Marriott Executive Apartments

Property: The Mayflower, Jakarta - Marriott Executive Apartments
Address: Jln. Jendral Sudirman 76 - 78, Jakarta 12910, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#32 Spa Hotel in Jakarta
#47 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Mayflower, Jakarta - Marriott Executive Apartments 4.5*
Number of rooms: 96
Official Description (provided by the hotel):
Located in the central business district of Sudirman, just 30.2Km from Jakarta International Airport, The Mayflower, Jakarta - Marriott Executive Apartments reflects the finest service apartment luxury living coupled with an unrivalled level of home style comfort. As a key luxury hotel in Jakarta, Indonesia, each of our spacious and beautifully appointed one, two and three bedroom apartments are furnished with a fully equipped kitchen, personal laundry room, Marriott signature revive bedding and dedicated area for work and relaxation. Experience personalized Jakarta business hotel services with our 24-hour guest relations, 24-hours housekeeping, international restaurant, in-house spa, fitness centre, and swimming pool. ... more   less 
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Also Known As:
Marriott Executive Apartments - The Mayflower Jakarta Hotel Jakarta
Marriott Jakarta
Jakarta Marriott

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