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“Experience MAYFLOWER Executive apartment Marriott Jakarta”

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The Mayflower, Jakarta - Marriott Executive Apartments
Ranked #51 of 464 Hotels in Jakarta
Certificate of Excellence
Reviewed February 9, 2012

I had stayed in some Other Marriott hotels and apartment around Asia, Mayflower Jakarta was not a comfortable enough place to stay...
The Rate we paid is quite high for what you get..
and The Funny thing is.. ( Quite embarrassing and disappointing )
I booked the Hotel apartment Mayflower Marriott Jakarta for 2 nights ( LUCKY us, we booked only 2 nights ,after the 3rd day we moved to Kempinski JAKARTA ), As We checked in , the front office clerks told us that the breakfast is only for ONE PERSONS ??????????

How come that you booked the apartment for 2 persons and you get only breakfast for ONE PERSONS...?? THATS WEIRD...

at the END of the stay, they TOLD US that the agent gave a wrong information about the breakfast, which surely for 2 persons... LUCKY they did not charge us for the Breakfast... but in a 5 stars hotels and apartment like MARRIOTT, We deserved to get a compliment service ( what ever it is ) as they did mistakes and we ended up spending extra money for the service that we already paid for....!!!!!!!!!!!
We took breakfast outside with our own charge ( in another Fine restaurant in Jakarta )..
what a shame ..!!!!!!!!!!!!!!!!!!!!!!!1
As we checked in to our room, We found only ONE pair of Sandal, ONE pair of Bathrobe , but the room was clearly booked for 2 persons ....!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and they served Instant COFFEE ( Nescafe ) in 5 stars MARRIOTT Mayflower JAKARTA accommodation ...
The shower was good but the shower handle was broken, so when we opened the shower the water goes all around the shower cabin..!!! the 2nd day its still the same... NOT REPAIRED..!!!!!!!!!!!!!!! the staffs did not checked as they did their daily room cleaning...and not well maintained...

but anyway, We had some fun too in MAYFLOWER Marriott Executive Apartment Jakarta.. the staff are very HELPFUL and Friendly... Specially MISS HAPPY.. SHE is the star..and the front desk staff as well as the restaurant staff.!!!



one more thing..!!!
The price we paid has included Internet WIFI... but Its tooooooooo Complicated to acces it.. It took about 5 Human resources include duty manager to help me to log in.. ( too Complicated rules and birocrazy ).

The BED is old mattress and not that comfortable ... but we slept anyway,,,,

Warme regards

CHANDRA

Room Tip: try other service apartment in Sudirman...!!
  • Stayed: February 2012, traveled on business
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1  Thank EDEN_BALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 - 178 of 217 reviews

Reviewed January 23, 2012

For my husband and I, The Mayflower was above all our expectations.

Our apartment was big, beautifully furnished, with a very comfortable bed and an amazing marble bathroom. All kitchen amenities were new and working in perfectly order (with all user guides available). Breakfast offered a lot of choices; gym was very well equipped and pool was good. The hotel is in a short walk from a residential area (Setiabudi) right behind the building where you can find some good local restaurants and business; also, it is near CitiWalk, a small mall, with a very good food court. Bluebird taxis waiting time was less than 5 minutes during the week and about 10 minutes on Sundays. You can also easily walk to Setiabudi bus stop for the Transjakarta bus, a very convenient way to avoid traffic jams.
U-turns are not very popular in Jakarta, so I would prefer to cross the road in front of the hotel to get a taxi on the other side if I was going North of the city to save time/money. Big luxury malls, such as Sudirman Plaza, are less than 10 minutes by taxi/bus and there you can find a very well supplied supermarket.

Finally, the service -- it was the one of the best we have ever received. The staff was simply amazing, very helpful, attentive, kind and always with a big smile. My overall experience was wonderful and I will definitely stay there again.

Room Tip: I would definitely go for one with view to Sudirman road
  • Stayed: June 2011, traveled on business
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1  Thank brasileirinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2011

I made the mistake of booking here as it carried the Marriot name. What we didn't like about the apartments - poorly furnished in the living/dining room, middle of nowhere, difficult to get a taxi from (min wait 45 minutes), if you arrive on weekend there is a minimart that takes min 15 minutes to get to by taxi for some essentials, apartment comes with almost nothing - we had to buy our own sponge for kitchen, salt and pepper, detergent, etc - many of these things i would have expected from an apartment that charges as much as they do. TV sound was intermittent, took 25 minutes to connect laptop and ipad to wifi using phone support, electric stove couldn't be turned off and emitted much heat, took 35 minutes for waters to arrive using room service, air-con in bedroom is really, really loud - I could go on and on. What was good - the rooms are spacious - we booked executive 2 bedroom apartment. But poor furnishings leave apartment feeling cold and uncomfortable. Sofa is tiny and cannot seat 2 western adults comfortably. Staff are friendly, security is very thorough, beds are really comfortable. We have stayed in Jakarta many times and would recommend anywhere else before here - its really due to their price - you can't help but expect a great deal more. There is nothing to do in the hotel - only 1 very small cafe, a very cold indoor pool, very little else!!

  • Stayed: December 2011, traveled with family
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Thank LiveCanggu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2011

I stay in a lot of hotels and this is by far one of the best. The staff are very helpful and friendly, the security is second to none and the rooms are amazing value and well kitted out. Everything you would expect from an upscale hotel and amazing service. The pool has an awesome view.

  • Stayed: December 2011, traveled as a couple
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Thank jamespcole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

The rooms are excellent and the service is prompt and sufficient. Only downside was that the internet was not free and even then a little spotty at times, recommend you get a sim card that supports 3G and thether using your iPhone.

For a posh place like this expected slightly better quality towels and bathroom ameneties. But i consider that minor in my book.

  • Stayed: December 2011, traveled with friends
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Thank Selvaraja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2011

I have stayed at Marriott Mayflower Executive Apartments in Bangkok and enjoyed it very much, so I thought I would give this one in Jakarta a try. It did not meet my standards. The apartments have plenty of space and are equipped well enough, but the furnishings were tired and could use refurbishing. The rooms were long, narrow and dark. Not very inviting. The worst part however is the total isolation you have by staying in this location. Over the weekend the few fast food outlets in the lobby are closed. There is literally nowhere to walk to. A taxi ride in the evening to a nearby mall (3 KM) took one hour due to traffic, each way!

To their credit, the staff at the hotel is very nice and competent. One warning for anyone interested in Marriott reward points, you only get one night's credit for every three night's stay at the executive apartments and if you have Gold or Platinum elite status, you do not get the amenities of free internet and free breakfasts. Given the poor location, tired rooms and lack of expected elite status amenities, I will not be staying at this hotel again.

  • Stayed: December 2011, traveled on business
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1  Thank Limulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2011

Booked on Marriott web site at pretty good rate. Resident apartments with all you need for extended stays and in style.
Great view of Jakarta business district if pollution allows it. Very kind staff and lots of security to go through as to be expected at American properties in Jakarta these days.

No where to go (without a local guide) on foot. At the ground floor can get some local fast food and there is a coffee shop.

  • Stayed: June 2011, traveled on business
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Thank GiuseppeGuastella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mayflower, Jakarta - Marriott Executive Apartments

Address: Jl. Jenderal Sudirman Kav. 76 - 78, Jakarta 12910, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#33 Spa Hotel in Jakarta
#47 Luxury Hotel in Jakarta
Price Range: $100 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Mayflower, Jakarta - Marriott Executive Apartments 4.5*
Number of rooms: 96
Official Description (provided by the hotel):
Located in the central business district of Sudirman, just 30.2Km from Jakarta International Airport, The Mayflower, Jakarta - Marriott Executive Apartments reflects the finest service apartment luxury living coupled with an unrivalled level of home style comfort. As a key luxury hotel in Jakarta, Indonesia, each of our spacious and beautifully appointed one, two and three bedroom apartments are furnished with a fully equipped kitchen, personal laundry room, Marriott signature revive bedding and dedicated area for work and relaxation. Experience personalized Jakarta business hotel services with our 24-hour guest relations, 24-hours housekeeping, international restaurant, in-house spa, fitness centre, and swimming pool. ... more   less 
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Also Known As:
Marriott Executive Apartments - The Mayflower Jakarta Hotel Jakarta
Marriott Jakarta
Jakarta Marriott

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