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“Only because of good location...”
Review of Manhattan Hotel

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Manhattan Hotel
Ranked #207 of 468 Hotels in Jakarta
Reviewed June 28, 2014

Stayed here only for one night.
Arrived at hotel around 3pm. This hotel is located at the busy area of Jakarta.
The Check in process was quite ok, but i noticed that the front desk staff was busy with their own thing. The way they talk to each other was very loud and i think that's not what you supposed to do in front of a guest.
Booked the venus suite. Room was spacious, bed was ok. the bathroom was kinda old, and i can't find a bath towel! so i asked and they give the towel and said "sorry i was forgot to put the towel" OMG!!, they give me 2 old bath towel and 1 bath mat. And they send the small towel at 9pm.

Breakfast just ok. not so many selection.
One thing this hotel need serious attention. The Manner of their staff. How they talk to customer, or how they act in front of customer.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nogenmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 2, 2014

this is my 1st time in Manhattan Hotel.
Normally i checked in Le Meridien hotel but due to certain circumstances.

Great Things :
* near to all the shopping mall (5minutes-10minutes walk)
* easy to catch any cabs
* spacious room for 3 pax

Things That NEED ATTENTION
* upgrade your customer service, it's so unfriendly
* my HOTEL CARD can't swipe in the 1st and 3rd lift except the middle, please look into it, i have to go up and down to catch the middle lift to get into my room.
* BREAKFAST buffet : do you guys dip your fruits into syrup? , your pastry is too dry but your local food is ok

Room Tip: double check if the room is smoking or not, and make sure you TEST your hotel room card in the LIFT...
See more room tips
  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChesterJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014 via mobile

The hotel is good and location is also gr8.
It is next to a mall.
However the hotel could have been maintained better.
It has a very good Indian restaurant.
Staying here is good option if on business trip or leisure.

Stayed: May 2014, traveled on business
Thank Pawan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

This hotel is in a nice central location conveniently situated next to a shopping mall. The common areas and amenities are pretty good. Breakfast had a nice selection.

The bedrooms need some serious renovations. The bathroom shower curtains were moldy as was the caulking around the bathtub. The bathtub drain was slightly clogged. You would think the management would pay attention to these details. It's not like it is very expensive to replace a fabric shower curtain or to recaulk the tub surround.

Stayed: May 2014, traveled on business
Thank globaljournal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2014 via mobile

I stayed here for a night in May, the hotel was a 2 minute walk to the office I had to visit and with the terrible traffic in Jakarta location is important.
The hotel must be Indian owned and operated as it has a lot of Indian staff, guests and the general theme is Indian. Apparently the Indian restaurant is very good.
The rooms were very average, weren't super clean and had a funny smell to them.
The staff were not very satisfactory, very slow check in, poor bar service and not very friendly door staff.
I wouldn't stay here again.

Stayed: May 2014, traveled on business
Thank sean b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014 via mobile

The room was pretty okay. Big enough. Standard design, average for bathroom. Not very comfortable bathroom.
Swimming Pool is not very good. Small, not well designed, not clean.
Steam and sauna okay
The front office assistant tried to cheat by asking double mini bar charge to my husband and to me. They didn't give me any receipt while check out. Not for the room or the mini bar.
I just checked to my credit card provider after 3dys check out, the hotel didn't cancel my credit card deposit IDR500.000 although there is no bill. Awful!! Not recommended at all

Thank pam115
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 8, 2014

Highly discriminating feeling for an Indian - they will clean out your mini-bar on check in so you don't have that option. Further they will insist on cash payment for each and every room-service offer. Really pathetic. Also please don't expect the wifi to be any good.

But here are the good parts - Fantastic fantastic location bang in the centre of the city, big rooms, great views. Excellent value for money.

Decent gym but the pool won't be too inviting at least the water didn't look clean when I was there.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DushyantSaraswat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manhattan Hotel

Address: Jln. Prof.Dr Satrio no. 1, Jakarta 12950, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#102 Luxury Hotel in Jakarta
Price Range: $64 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Manhattan Hotel 4*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Agoda, Ctrip TA, Expedia, Hotels.com, Booking.com, Asiatravel.com Holdings, Travelocity, Hotwire, Priceline, TripOnline SA and Cancelon so you can book your Manhattan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Manhattan Hotel Jakarta

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