We arrived in the evening after flight delays. There was no room in the hotel available because of renovation in progress. So we were brought immediately to another hotel which was more a motel and a lower category but we had two single rooms. Next day we were brought back to Sanno Hotel. We lost time for these movings. We wanted a compensation so we asked the management for a free dinner. This was granted but the dishes were chosen by the hotel and not by ourselves.
The room in the Sanno hotel was old and worn-out. The curtains did not close completely and the housekeeping was unable to fix it. So we did it ourselves by using tape and parts of a carton. The air-condition control was broken and the machine went always at full power which made the room very cold. The housekeeping confirmed our complaint but didn't do anything. The receptionist recommended to use the blankets, ignoring our discomfort with 16-18 degrees in a room whilst there's an outside temperature of approx. 28-33 degrees (min/max). So we had to help ourselves again by minimizing the airflow and change its direction by using primitive techniques.
The internet PC is mostly much too slow to load even a simple web-based email site and wiht the free Wi-Fi it's the same.
The food is not haute cuisine but ok.
The sorrounding of the hotel is not interesting at all but a big appartment block offers litte supermarkets, cheap restaurants, laundry, a phone shop and others.
Taxi to the historical city center is 10-20 minutes and costes approx. 20000 - 30000 Rp. Stop a taxameter taxi at the main road; it's cheaper instead of calling one within short distances and leave the car drivers in front of the hotel, they're more expensive. The airport is not that far and should be arount 70000 Rp.
- Official Description (provided by the hotel):
- Sanno Hotel Jakarta is a 3-star international hotel that is strategically located in the heart of North Jakarta. The hotel’s is surrounded by entertainments, attraction places, and only minutes away from main business district, whilst just 15 minutes drive from Soekarno-Hatta International Airport. Sanno Hotel Jakarta gives you the ease and convenience to explore the vibrant city of Jakarta. ... more less
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