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“1/N Business Stay”

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The Ritz-Carlton Jakarta, Mega Kuningan
Ranked #3 of 460 Hotels in Jakarta
Certificate of Excellence
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“1/N Business Stay”
4 of 5 bubbles Reviewed June 9, 2014

Large-spacious-clean-luxury-comfortable guest room. Large bath. Good food- variety of choices. Stayed in this hotel for a night 'twas a great night to remember..... Overall pleasant stay, recommended!

  • Stayed August 2013, traveled on business
    • Sleep Quality
    • Service
Helpful?
1 Thank A2459922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,027 reviews from our community

Traveler rating
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    208
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    21
    11
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Cleveland, Ohio
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

After telling my significant other we would be staying at a hotel that had a terrorist attack a few years ago, she was less than pleased, but it was a great location for us and we got a good price so she disregarded this fact after my assurances it would be just as safe as anywhere else. Needless to say, she was very pleased with the fact that we stayed there.

The rooms are fabulous, HUGE, and this place is a Ritz in every aspect. The price for what we got was absolutely amazing! I feel bad however because it was so low that I know it has to do with the fact of the attack and they are hurting for business. Do not take out your frustration on the hotel, and give in to what the bad guy wants!

Breakfast was amazing, and was totally shocked when Chef came out and asked if there was anything we did not see that we would like for the duration of the stay. Where else has anyone seen this?!? The ONLY problem I had was the fact there were 2 Ritz's in Jakarta, trying to communicate which one you were going to while speaking with a cab driver was rough at times, but obviously this isn't a real problem.

And lastly, for anyone who does want some reassurances on their safety, security is #1 concern at this property and you can feel VERY safe there.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canggu, Indonesia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

I'm not a big fan of Jakarta but after the usual grid lock traffic, it was always such a pleasure to reach my room. Spacious, luxurious, comfortable. Large bath overlooking the city below then a bed to sink in to. One of the only things that I allowed to drag me away from the room was the well stocked Club lounge on the 26th floor.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkCarolan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

Stayed 2 days. Was greeted with a great smile from your front door and front desk staff. check in was fast and was all done in 5-7 mins. Breakfast was great with lots of variety from Japanese, Korean, local, chinese, indian and western. Room was nice and cosy. But pillow was a bit to soft for me. Only problem with this hotel is that it has leaking problem and water marks can be clearly seen all around the area. especially the ceiling. Other than that, it was a pleasant stay.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdLing77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

A quality hotel with exceptional staff and service. It is a large facility but well maintained and a bit of ride in terrible traffic from the airport. The traffic problem is not unique to the hotel - just part of life in Jakarta.
The rooms are very large and well equipped. the restaurants are above average and the Asia restaurant is a wonderful offering of various Asian cuisine to suit whatever you might be looking for.
I enjoyed the pool and workout facility which was well staffed and happy to provide headphones for the equipment, towels and water.
Good location for families as well as business travelers. For business, the Club level is a must do with fantastic staff, generous food servings as well as good wine and cocktails in the evening.
Overall a very nice experience.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
214 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed May 24, 2014

Good hotel. Not really well positioned in the city, but not too distant from main places either. Decor looks a bit 1990 "over the top" and quite outdated, but it is still a good quality 5* hotel. Very friendly and effective staff. Rooms are large and well equipped, but relatively noisy until very late at night due to the construction sites surrounding the hotel at the moment. And I was on the 22nd floor! Food at the main restaurant is good, but the place is way too large and gives a "cold" impression. Food at the Lobo restaurant is really good, and that is probably the only really quiet place in the hotel. Definitely to be recommended if you stay there and want to relax. The pool is quite unusable, unfortunately: who would want to stay in a pool garden with drillers operating next door from morning to evening, even during the weekend? Not really the fault of the hotel, of course, but definitely something affecting one's stay. Overall: good but not very good, due to outdated decor and unpleasant noise level.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PPMAAVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErnaEksaningrum, Director of Quality at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review, May 25, 2014
Dear PPMAAVM,

Thank you for spending your valuable time to write us a feedback following your recent stay in our hotel and I really do appreciate your kind comments regarding our Ladies and Gentlemen and the food quality in our restaurants.

Your comments related to the noise from the constructions outside the hotel are well noted and this issue has been addressed by our Management to the concerned party to ensure that the noise is kept at the minimum level and be scheduled respectively to minimize the disturbance. Please do not hesitate to contact me at erna.eksaningrum@ritzcarlton.com should you wish to discuss further.

Once again thank you for staying with us and I look forward to welcoming you back to our hotel.

Warm regards,


Erna Eksaningrum
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
160 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed May 22, 2014

Stayed for 3 nights in May. Very large room on the club floor. Wonderful views (albeit over a smoggy Jakarta!). Security is very tight - understandably. Staff are fantastic. Club floor (on 26) was excellent. Good choice of food for breakfast and evening meals (didn't eat at other times) and nice selection of drinks.

Chauffer driven cars to and from the airport are also very good.

Room Tip: room 1811 was extremely good
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winksie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Property: The Ritz-Carlton Jakarta, Mega Kuningan
Address: Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#4 Business Hotel in Jakarta
#14 Family Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Official Description (provided by the hotel):
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, the hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, guests can choose from: Asia, featuring Jakarta's largest Island Buffet Restaurant, Lobo, Jakarta's contemporary restaurant, where finest USDA prime beef steak are prepared in a spectacular display of modern interior design for bar, lounge and dining destination and TEMPUS, a hot spot hosting two different zones of Avanti for cozy lounge with compelling dance floor and JADE for elegant and spacious karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom for medium size function that can be tailored to any needs, including the city's most luxurious wedding and conference. ... more   less 
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Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta

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