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“Nice Hotel”

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The Ritz-Carlton Jakarta, Mega Kuningan
Ranked #3 of 459 Hotels in Jakarta
Certificate of Excellence
Jakarta
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed December 16, 2012

This hotel also located at a strategic location in Jakarta. We went here a several months later after we stayed at Ritz Carlton Pacific Place. When I stayed here, I feel like truly on vacation because there was no connecting way to the mall.

At that time, we took a Club room so we were entitled to go to the Club Lounge and have a meals there. Same as Pacific Place, the coffee was excellent. The food here were more delicious than the one at Pacific Place. I'm not really a meat eater but I love how the meat were perfectly cooked and feels so delicious.

The club have a billboard room and it was more spacious than the one at Pacific Place. Too bad children under 12 years old were not allowed. It was such a disappointment as there was no such rules when we stayed at Pacific Place. But they said it was a new rules.

The bathroom does not have a TV unlike the one in Pacific Place.

However, overall it was still a good experience and a pleasant moment.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank v_lee_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,025 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed November 22, 2012 via mobile

Beautiful room with very comfortable bed, nice bathrooms, and efficient work space. Service was impeccable and made for a very pleasant stay. Room service came quickly but disappointed to see the service tray was still outside the door the next morning. Nice coffee shop with an extensive breakfast buffet. A nice retreat after a busy day at work.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pilatesboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review, November 25, 2012
Dear Valuable Guest,

Thank you for taking the time to express your important feedback. We are happy to know that you have enjoyed your stay. We have noted the inconvenience you have experienced during the room service tray, which has been reported. Be rest assured that your next stay with us will be even a more pleasurable one, as we continuously strive to provide the most memorable and unique stay for our guests.

We appreciate your trust towards The Ritz-Carlton Jakarta, Mega Kuningan and we look forward to welcoming you back to the hotel.

Should you need further assistance or inquiry regarding your future stay, please do not hesitate to contact us via email at rc.jktrz.pr@ritzcarlton.com or call us at +62-21-2551 8888.

Thank you and best regards,


The Management
The Ritz-Carlton Jakarta, Mega Kuningan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 19, 2012

its correct the room is spacious and we got upgraded to the grand club room, we entitled to have a breakfast or dinner or coffee break during our stay in their lounge. Its free!! I stayed there with a friend of mine and she said its best hotel she ever stayed, no wonder JB & KP stayed at this hotel during his tour.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sepuluhdesember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review, November 25, 2012
Dear Valuable Guest,

Thank you for taking the time to express your important feedback. We are happy to know that you have enjoyed your stay in our spacious room and plush beddings. Our Ritz-Carlton Club on level 26 is always happy to serve our guests with our continuous offerings of refreshments and beverages throughout the day, as you enjoy the panoramic view of the city.

We appreciate your trust towards The Ritz-Carlton Jakarta, Mega Kuningan and we look forward to welcoming you back to the hotel, where we can assure you a more pleasurable one as we continuously strive to provide the most memorable and unique stay for our guests.

Should you need further assistance or inquiry regarding your future stay, please do not hesitate to contact us via email at rc.jktrz.pr@ritzcarlton.com or call us at +62-21-2551 8888.

Thank you and best regards,


The Management
The Ritz-Carlton Jakarta, Mega Kuningan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

We came to Jakarta for my cousin's wedding. Luckily her wedding was in the same hotel, so everything was convenient. One of the best hotel where I have stayed. Standard room quite big and spacious, around 60 m2. Bathroom with shower and bathtub attached with wardrobe.
Service is outstanding, I guess this is the Ritz Carlton standard.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tsri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review, November 25, 2012
Dear Sir,

Thank you for taking the time to express your important feedback. We are happy to know that your first time at The Ritz-Carlton Jakarta, Mega Kuningan was a pleasant one and that you have enjoyed our spacious rooms along with our signature plush beddings that ensures you to be fully energized as you wake up. We thank you for noticing our priority and promise to our guests of how we maintain extremely a pristine level of standard at all times.

We appreciate your trust towards The Ritz-Carlton Jakarta, Mega Kuningan and we look forward to welcoming you back to the hotel. Please be rest assured that your future visit will be a more pleasurable one as we continuously strive to provide the most memorable and unique stay for our guests.

Should you need further assistance or inquiry regarding your future stay, please do not hesitate to contact us via email at rc.jktrz.pr@ritzcarlton.com or call us at +62-21-2551 8888.

Thank you and best regards,


The Management
The Ritz-Carlton Jakarta, Mega Kuningan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehovot
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

Stayed at the Ritz Carlton many times and every time I am amazed by the efficiency and friendliness of the employees. By far, the best service I recieved in any hotel anywhere (including Singapore or India)

Room Tip: Don't take room too close to the elevator as every times it stops there is a bell noise and it c...
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Omer_Laviv_1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review, November 25, 2012
Dear Sir,

We would like thank you for taking the time to express your valuable feedback. We are happy to know that your time spent at The Ritz-Carlton Jakarta, Mega Kuningan was truly a pleasant one. It is great to hear such supportive comments from our guests, we thank you for noticing the highest standard of services that our ladies and gentlemen provides as a promise and commitment to our guests.

We appreciate your trust towards The Ritz-Carlton Jakarta, Mega Kuningan and we look forward to welcoming you back to the hotel. Please be rest assured that your future visit will be a more pleasurable one as we continuously strive to provide the most memorable and unique stay for our guests.

Should you need further assistance or inquiry regarding your future stay, please do not hesitate to contact us via email at rc.jktrz.pr@ritzcarlton.com or call us at +62-21-2551 8888.

Thank you and best regards,


The Management
The Ritz-Carlton Jakarta, Mega Kuningan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

The rooms are very nice and well furnished. The breakfast has very good selections but getting a second cup of coffee was difficult. for some reason the staff is not attentive and you would have to get up and go ask for a second cup. this was not isolated but happened the three days i was there. The hotel security is second to none. The Club Lounge is the best I've experienced in my travels. The cleaning staff is very good as well.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryFSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachmalia N, Public Relations Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review, November 11, 2012
Dear Valued Guest,

Thank you for taking the time to express your valuable feedback. We have noted the inconvenience you have exprienced during your stay and be rest assured that your next will be a more pleasurable one, as we continuously strive to provide the most memorable and unique stay for our guests.

We appreciate your trust towards The Ritz-Carlton Jakarta, Mega Kuningan and we look forward to welcoming you back to the hotel.

Should you need further assistance or inquiry regarding your future stay, please do not hesitate to contact us via email at rc.jktrz.pr@ritzcarlton.com or call us at +62-21-25518888.

Thank you and best regards,


The Management
The Ritz-Carlton Jakarta, Mega Kuningan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

stayed here 3 nights during the long weekend.
staffs are excellent with guests, never tired of offering their assistance.
nice swimming pool and gym area.
our room was facing the swimming pool, which is a nice view.
room dining was great, reasonable price.
used the club lounge for extra USD 80++ per night. food was nice, unlimited alcohols
breakfast at asia is just ok, the attention you get from the staffs makes up for it.


con:
- fx rate used is 3% costlier than market rate.
- hotel was built in 2005 and i think it is about time to refurbish the room, especially the carpet.
the has this funny smell, i couldnt work out where did the odor comes from, used to it after a while.
- can hear the sound of roaring diesel engine from our room. almost, if not all day.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faa05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Property: The Ritz-Carlton Jakarta, Mega Kuningan
Address: Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#4 Business Hotel in Jakarta
#14 Family Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Official Description (provided by the hotel):
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, the hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, guests can choose from: Asia, featuring Jakarta's largest Island Buffet Restaurant, Lobo, Jakarta's contemporary restaurant, where finest USDA prime beef steak are prepared in a spectacular display of modern interior design for bar, lounge and dining destination and TEMPUS, a hot spot hosting two different zones of Avanti for cozy lounge with compelling dance floor and JADE for elegant and spacious karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom for medium size function that can be tailored to any needs, including the city's most luxurious wedding and conference. ... more   less 
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Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta

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