This Novotel we carefully selected based on all sorts of reviews here. One of the main topics I came across constantly was the upgrade. About everyone was upgraded to a higher standard floor. And so were we.. We thought at least.
While looking into the description of the standard floor and the premier room (that we were upgraded to) I noticed we were not upgraded at all.. So Novotel, please be honest with your guests. I selected and booked the rooms carefully and was happy when booking, now I feel a bit disappointed.
The hotel itself is a nice 4 star hotel. Rooms are big, beds are comfy, bathroom nicely equipped. The minibar unfortunately is empty.
When we arrived we were checked in smoothly. We had booked 2 rooms of which one unfortunately wasn't ready yet. It was very unfortunate as we had travelled 16 hours and were in need of a rest desperately. Luckily enough our groups was my family so we ended up with one kid on the sofa, one on the floor and us in bed to take a nap. Before taking a nap we of course wanted to take a shower, for which we missed the towels. Grmph.. Housekeeping brought them up quickly.
Our first night we had dinner in the hotel restaurant, waited for by the nicest staff ever! The food was superb! Easter morning the breakfast room was really crowded, making it a tough job to keep buffet stocked.
The pool is nice, not to warm and not too hot, decent sized and kept cool around it by a sophisticated cooling system. Here too the staff is really into caring for the customers! Presenting a ball to our kids to play with (when we were the only ones using the pool), keeping our books safe when a rain storm hit Jakarta, etc.
Finally, the location of the hotel next to the mall is okay. Better is the fact that it's only 15 minutes from Kota, should you be into sightseeing!
- Official Description (provided by the hotel):
- The Novotel Jakarta Mangga Dua Square is strategically located in the prominent Mangga Dua area, close to the coast - Ancol Dreamland, historical Old Batavia area, as well as to Jakarta International Expo in Kemayoran making it the One Stop Destination in North Jakarta. Novotel hotel is part of a large and modern shopping, entertainment, exhibition, wholesales as well as retail complex known as Mangga Dua Square. Novotel Jakarta Mangga Dua Square, located in the capital of Indonesia, near to Batavia Old Town, state-of-the-art leisure facilities. Close to local business and precisely near JIExpo Kemayoran, shopping and entertainment options, and only 30 minutes from the international airport. The highly anticipated interior facelift of our facilities have begun, allowing us to continue providing the best hotel experience to you, our valued clients. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Jakarta Mangga Dua Square Hotel Jakarta
- Novotel Hotel Jakarta
- Novotel Hotel Mangga Dua
- Novotel Mangga Dua
- Jakarta Novotel