We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com
$34
View deal
Hotels.com$34
Priceline$34
Booking.com$34
eDreams$34
Travelocity$34
Destinia.com$37
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (2,073)
Filter reviews
2,073 results
Traveler rating
1,006
657
278
91
41
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,006
657
278
91
41
Show reviews that mention
All reviews premier floor mangga dua fish pond swimming pool shopping mall accor member nice hotel booked rooms hotel is located non smoking room front office excellent service executive lounge strategic location nice room late check deluxe room
Selected filters
Filter
Updating list...
1,027 - 1,032 of 2,073 reviews
Reviewed January 1, 2013

Had a 3 night stay at the hotel and my reviews are as follows:

1) Location
- very good as the hotel is on top of mangga dua square (the most modern shopping centre in mangga dua area i think) with carrefour (open until 10pm) and food court in front of the hotel (chinese food court) opening till late night. Everything is very convenient and the hotel also has a blue bird taxi stand (reliable taxi company in jakarta).
- very cheap clean massage centre and food outlets (including fast food chain like KFC and A&W) available in the mall. So overall, very good location.

2) Hotel Lobby/Reception
- very basic and simple but spacious. However, i find tat the decoration and utilisation of space at the lobby at ground floor is average. More sofa/chairs/seating areas should be provided at the ground floor lobby.

3) Premier Floor Reception
- again very basic and simple. More chairs/seating areas should be placed - not just chairs at the reception.

4) Check In
- very fast, good service from the premier floor reception staffs.

5) Premier Room on Premier Floor with Bathtub
- very spacious, reasonable deco with lcd tv. Very comfortable sleep. Only complain maybe the lcd tv provided in the room (i believe it is 37 inches) is too small considering the room is very huge and the distance from the bed to the tv attached on the wall. A huge tv is much appreciated.

6) Buffet Breakfast
- Good selections for breakfast. Breakfast area is spacious and reasonably clean. Food tasted ok but not fantastic. Overall not bad. But it would be better if the buffet breakfast time is the same for weekdays and weekends. It is confusing.

7) Executive Lounge Tea Time Cocktails
- Very good overall. Enjoyed it a lot.

8) Pool & hotel Facilities
- Very nice pool.

Overall, this is a good place to stay. Very near Ancol Theme Park etc. Also, not too far from central of jakarta and other shopping mall in jakarta. As there is a blue bird taxi stand in front of the hotel, getting everywhere is so easy and cheap - as blue bird taxi uses meter. Don't have to worry about getting cheated by nasty taxi.

Room tip: Views for Room facing the pool is nicer than facing the pond
Date of stay: September 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Renan G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelJakartaM2S, Management at Novotel Jakarta Mangga Dua, responded to this reviewResponded January 7, 2013

Dear renangautier,

Warmest greetings from Novotel Jakarta Mangga Dua Square!

Thank you for your feedback for our hotel. It is our utmost pleasure to be of service during your stay with us and we are pleased to learn that you liked our convenient location, services, room, breakfast, Premier Lounge evening cocktail service and the pool!

We also have taken note from your comments on receptionist area in Lobby and Premier Floor, TV size, and weekend breakfast schedule. Your comments are precious to us in improving our standard of services and facilitites.

Once again, thank you for choosing Novotel Jakarta Mangga Dua Square as your preferred hotel and we look forward to welcome you back again on your next visit to Jakarta.

Always at your service,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2012

Date of stay: December 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelJakartaM2S, Management at Novotel Jakarta Mangga Dua, responded to this reviewResponded January 7, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 7, 2012

Date of stay: December 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua, responded to this reviewResponded December 12, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2012

Date of stay: November 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua, responded to this reviewResponded January 27, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 3, 2012

Good location, close to shopping center and club. Shopping at day and party at night. Close to Karaoke and club. Great for entertainment. price a bit expensive but OK. the only problem is the traffic to get to that area is terrible in the morning, and worst in the evening.

Date of stay: August 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SilvanaLeman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NovotelJakartaM2S, Management at Novotel Jakarta Mangga Dua, responded to this reviewResponded December 6, 2012

Dear SilvanaLeman,

Warmest greeting from Novotel Jakarta Mangga Dua Square!

Thank you for sharing this review with us on TripAdvisor. We are glad to find out that you had a good time while staying with us! The team of Novotel Jakarta Mangga Dua Square look forward to welcoming you for another enjoyable experience soon!

Always at you service,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews