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“Old and not well maintained”
Review of Acacia Hotel

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Acacia Hotel
Ranked #213 of 468 Hotels in Jakarta
Reviewed December 15, 2011

Spent a night in this hotel during a business trip in December 2011.

Location: There's no fast food and pub near the hotel. The nearest shopping complex was 30 minutes walking distance away. Nothing to do at night.

Room: Room was old and not well maintained. Toilet was full of yellow and black stain. The mirror was full of water stain as if no cleaning has been done by the house keeping. If the house keeping did clean, then they must have done a very lousy job. There's no WiFi in the room, only LAN cable. And the speed is annoyingly slow and not stable, about 6~10kbps. This reminds me of the 28.8kbps era. WiFi is available in lobby. The speed was faster at about 200~300kbps. However the WiFi router was switched off at about 11pm, after the live band performance ended.

Food: Had breakfast and dinner there. The food was good. Had a soft shell crab cooked in spicy herbs during dinner and that was excellent.

Value: USD76 a night. Not cheap but reasonable. Hotels in Jakarta are generally expensive. But the up keep of the hotel made me decide not to stay in this hotel again.

  • Stayed: December 2011, traveled on business
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1  Thank kelvinyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 - 40 of 83 reviews

Reviewed November 1, 2011

I was there on a business trip on 30October for 2 nights. The room was spacious, decent and clean though the furnishings are a bit old. The bed was comfy but the pillows were just worn out and should be replaced. Air-conditioning was the main complaint: it wasn't working properly when I was there but due to the wet weather, I didn't make a fuss out of it. Breakfast was decent with standard local and international fares. Staffs were friendly and helpful.

Location wise, its at an area known as Kramat Raya, close to Senin, in the city centre. The nearest mall is the Atrium Plaza, Senin, which is about 10mins by taxi. There are a lot of stalls selling local food in the surrounding area. Other than that, there's nothing much to see or shop. Main shopping areas like Grand Indonesia, Plaza Indonesia, Tanah Abang and Mangga Dua are approximately 20mins away by taxi, provided there's no traffic congestion.

For the price I was paying, the hotel offers good value for money for both business and leisure travellers.

Room Tip: Find a room facing the pool.
See more room tips
  • Stayed: October 2011, traveled on business
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Thank aznan98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

Stay here for one night due to family matters, the aircon does not work properly, we called up the room service and the engineers come to room immediately. They told us that the problems with the aircon cannot be fixed until morning because it would be too noisy to do so. Finally the management upgraded us for better room with good aircon.

  • Stayed: January 2011, traveled as a couple
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Thank BatikLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2011

I stayed with my family for 2 nights in this hotel. We feel this hotel was not well maintenance. The interior's room is not clean. It was disturbing odor like something dirty was smelt during stay. Everything about hotel's interior and guest room is old.
Location is in the city center. But it is not close enough to shopping mall by walk.
Breakfast is descend.
For similar room rate in Jakarta, you can get better hotel than this hotel

  • Stayed: January 2011, traveled with family
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Thank didikkwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2010

Acacia Hotel is a favourite with Indonesian business people and families on holiday. As a foriegn traveller I found it great value, fantastic srvice and the best breakfast (included in price) which you are likely to find. A few improvements could be made; the rooms are a bit tired and the fitting are not perfect, the shower was not always hot, they muslim prayer loud speakers in the neighborhood are a bit loud but thats part of the Jakarta experience. In all it was great value and fantastic staff and can recomend for those who arent looking at perfection.

  • Stayed: March 2010, traveled on business
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1  Thank TrackandPack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed January 25, 2010

  • Stayed: January 2010
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Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 5, 2010

Just returned from my 6th visit to Acacia in Jakarta and I have no complaints at all. All staff are friendly and curtious.

  • Stayed: December 2009, traveled solo
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3  Thank terima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acacia Hotel

Address: Jl. Kramat Raya No. 81, Jakarta 10450, Indonesia
Location: Indonesia > Java > Jakarta > Senen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#92 Spa Hotel in Jakarta
#103 Luxury Hotel in Jakarta
Price Range: $41 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acacia Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
The Acacia Jakarta is located at Jakarta, Indonesia. It offers 208 well-appointed rooms and suites, all of which have individually controlled air conditioning, 40 channels of Cable TV, and FREE High Speed Internet in all rooms up to 1 MB. Some of its amenities include fitness center/gym, spa, and swimming pool. While staying here, you can visit some interesting places like National Monument, Istiqlal Mosque, and Ragunan Zoo. ... more   less 
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Also Known As:
Acacia Hotel Jakarta

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