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“Hotel Kristal”

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Hotel Kristal Jakarta
Ranked #76 of 464 Hotels in Jakarta
Certificate of Excellence
Reviewed January 1, 2014

A Good Hotel with the most welcoming and professional staff. Check in/Check out is fast and efficient. The rooms were spacious and clean and the bed very comfortable. Rooms cleaned everyday. The hotel complex is large,a good Coffee shop, and all the staff go that extra bit to make you feel welcome. It would be my choice for next time if i happen to be in this part of the world and will endorse this hotel to everyone.

  • Stayed: March 2013, traveled on business
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1  Thank JeevanHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 - 177 of 314 reviews

Reviewed December 22, 2013

Stayed for a couple of weeks whilst awaiting paperwork. Handily placed for most areas in South Jakarta.
Buffet ok but a little repetitive after a week, try the a la carte. Coffee shop good. Attached bar is fine, usually fairly quiet.
Rooms ok for the class. Overall hotel needs updating but this is going on now - quietly thankfully!
Usual facilities including a good pool.

Room Tip: Overlooking the pool, higher floors are best
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  • Stayed: November 2013, traveled on business
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1  Thank Nigel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

A fantastic hotel with the most pleasant and professional staff I have seen in a long time. Food at Breakfast was excellent. The food at night was better and the choice was varied and cooked to perfection.
Check in is fast and efficient. The rooms were spacious and clean and the bed very comfortable. Rooms cleaned everyday. The hotel complex is large but you do not feel isolated one bit, all the staff go that extra bit to make you feel welcome.

I would return for sure and will endorse this hotel 100%.

  • Stayed: November 2013, traveled on business
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1  Thank Jibber08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

Satu Lagi Bar is probably the more popular place in Kristal Hotel but just to the right side of it, there is a restaurant called Next Door. It is an outdoor seating place to have dinner and drinks and to get away from the smoke. Its very laid back with comfortable seating , ceiling fans and 3 big screen TV's to watch your favorite sports programs. Kids can enjoy in a play area off to the side. The menu is limited but the food looks good. Tonight we are trying the tenderloin and the pasta aglio olio. Its a good place for a relaxing evening but bring your Off Lotion as there are mosquitos.

  • Stayed: November 2013, traveled as a couple
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1  Thank combat66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Kristal is located far away from the center of Jakarta, so the traffic jams make it impossible to go 'down town', unfortunately. On the other hand, it is relatively quiet as well.
The Indonesian fare is good, but don't try the international buffet, at least not the Italian one. As of 18.00h the meals are simmering and cooking.
Unfortunately Kristal has moved its café to the main building. The pastries are awfully good, but the atmosphere has disappeared. Probably this removal is due to the opening of a reasonable Starbucks, 100 m down the road, but they offer less attractive cookies etc.
Spacious rooms with a kitchenette is a great advantage. We'll be back next year.

  • Stayed: November 2013, traveled on business
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Thank PieterdeN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

This is a slightly dog-eared property in South Jakarta but it works and it works very well. The staff is friendly, helpful and they go out of their way to make sure that everything works. The rooms need updating. I'm staying in a two-bedroom place - the bathrooms are clean but very basic (the shower door needs to be replaced and the toilet off the master bedroom is situated on a strange platform that must be there to hide some of the plumbing. The kitchen includes a two burner hot-plate - something you'd see in a construction camp more often than in a hotel. But, guess what?, the TV work perfectly and includes all of the movie, news and sports channels you'd want -- I've seen more NFL games here in a couple of weeks than in the past 10 years moving around the world. The wifi is excellent, and it's free, everywhere. You can log in at the bar, by the pool, in the lobby, at the coffee shop, everywhere. The health club has good trainers and the equipment is more than adequate. The pool is large, very clean and features a swim up bar. The food and drink in the Satu Lagi Bar is good and varied and the atmosphere of the place is worth the price of admission (which is zero) - it's a deja vu experience, filled with expats in the mining, oil and other outdoor industries, most of the patrons smoke and there's sense of being 'out there' which you wouldn't find in the lobby or bar at the Ritz Carlton or the Four Seasons. The food in the restaurant is good as well. Within about 100 meters of the hotel there's a Hero Supermarket with all of the basics (including nice Wagyu beef) and a Starbucks. Taxis are always available, it's 10 minutes (20 in bad traffic) to Pondok Indah Mall and about the same to the relatively charming Kamang district. I like the place. I'm been staying here for the past month and if a hotel doesn't wear on you after that long, it's good.

A quick contrast -- the Four Seasons in Jakarta feels like a Four Seasons, pretty much indistinguishable from any other Four Seasons apart from what appears to be bomb-proofing on the windows, is neither as friendly as the Kristal nor, and this is really irritating, does it offer free wifi. C'mon Four Seasons, get with the program! Take a page from the Kristal's book and make it friendly and put in free wifi -- this is 2013!

Stayed: October 2013, traveled on business
Thank anabasis100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

3 nights on a business trip, mostly used by Expats.
Good restaurant, the Breakfast and Dinner costs almost the same ...
Fitness center was good equipped. Swimming pool well maintained.
Location is little inconvenient due to bad Traffic and the road leading to this hotel is small and jam packed in peak hours.

Overall the stay was OK (except for the outside noise early in the morning to through you out of bed)

  • Stayed: October 2013, traveled on business
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Thank Lagisetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kristal Jakarta

Address: Jl. Tarogong Raya, Jakarta 12430, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Cilandak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Jakarta
#44 Spa Hotel in Jakarta
#60 Luxury Hotel in Jakarta
Price Range: $53 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kristal Jakarta 4*
Number of rooms: 328
Official Description (provided by the hotel):
Hotel Kristal has a unique combination of hotel service and apartment accommodation, which offers 320 one, two and three bedroom suites and 8 penthouses (2 with private swimming pools). Each suite is equipped with IDD telephone, air conditioning, cable TV with 56 channels, kitchenette, refrigerator, water dispenser and standard guest amenities. We provide daily housekeeping service. For families with children, the little ones thrive in our special bedrooms with bunk beds and Cartoon Network on their own TV set. There is also a playground, tennis court and swimming pool for outdoor activities. Non-smoking floors are available. ... more   less 
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Also Known As:
Kristal Hotel Jakarta

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