My first time staying here and it's somewhat different from the hotels I have stayed before.
I arrived earlier than the standard check-in time (2pm) and was told to wait for 30min while they prepared my room. In the meantime, I was treated to a complimentary drink at the lounge for the wait. I did end up waiting longer as I had initially thought they would notify me once the room is ready (they said they would). When no one came, I proceeded to the counter and found that the room key was waiting for me to pick up (not sure if it is a miscommunication or they forgot about it).
I had to pay Rp5million as security deposit which totally shocked me as I thought that was the price of my 3D2N stay (from my experience, the hotel would normally secure a deposit that amounts to the price of room for the stay duration). Upon check-out, I was charged less than 50% of that. I do not know if this is the standard practice to secure a higher deposit amount than the actual cost.
The hotel is going for a modern design and I find this has sort of compromised in maximizing space.
The room is smaller than what I expected for the price. It is cosy though - a double bed, small sofa, TV, mini-bar and a safe among others. The bathroom is also small. I found myself standing in a corner to open/close the door fully without it knocking into my feet which is surprising as I am petite in size.
As part of the hotel is closed for renovations, guests are expected to climb a flight of stairs in order to access the elevators to our room floors and also the coffee house. Elevators are available on the ground floor to the first floor but it's a long walk - not really friendly for the elderly and those with children in strollers.
Security to the rooms is good. Guests need to activate their room key in the elevator or else they would not be able to access their room floor. Make sure you do not place your room key card next to your phone. This will "deactivate" the card and you will need to get it "activated" again at the reception.
Breakfast buffet is good although I feel the pairing of food could be improved. For example, miso soup is placed on the same island as the eggs counter instead of together with the sushi.
Location of the hotel is excellent - within walking distance to several shopping malls (Plaza Indonesia, Grand Indonesia etc). A good pair of walking shoes are recommended.
Taxi from airport to hotel = Rp250,000 (toll charges inclusive).
Will I go stay here again?
Yes because my experience isn't bad.
No because there are several other hotels nearby that I would like to experience.
- Official Description (provided by the hotel):
- Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more less
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