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“Pullman hotel” 4 of 5 bubbles
Review of Pullman Jakarta Indonesia

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Pullman Jakarta Indonesia
Ranked #16 of 453 Hotels in Jakarta
Certificate of Excellence
Singapore, Singapore
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pullman hotel”
4 of 5 bubbles Reviewed October 12, 2013 via mobile

Pullman hotel never failed to impress me with the services. Though they are renovating their lobby now. Security seems to be tighter now. But it's location and food is pretty awesome. Their breakfast is pretty wide in variety and its one of the restaurant that serves Japanese breakfast

Stayed October 2013, traveled on business
Helpful?
Thank JeremyChew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, October 15, 2013
Dear JeremyChew,

Thank you very much for your time spent on writing a review of Pullman Jakarta Indonesia. We are thrilled that your experience exceeded your expectations in terms of service, location and breakfast. We look forward to welcoming you again soon and show you the result of our renovation,

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,380 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore
Level Contributor
97 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

Just had an excellent stay at the Pullman Jakarta Thamrin over the weekend. Beyond my expectation.
A couple of points to note;
1) Hotel under renovation, was awakened by construction noises at 8am on Saturday after only arriving in Jakarta 2am earler. Special commendation to duty manager, Dedeh (hope I got the speeling right). Great attitude in handling the situation.
2) Breakfast queue in the morning can get quite heavy so be early.
Thanks all at Pullman!

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Addy68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, October 14, 2013
Dear Addy68,

Thank you very much for taking the time to share about your experience at Pullman Jakarta Indonesia. We are particularly delighted to read your compliment to our team member Mrs Dedeh and we will make sure she is made aware of your appreciation. Also let us apologize for the inconvenience caused by the ongoing renovations; we are trying our best to limit the impact on our guests’ stay. We hope to have the pleasure of welcoming you again soon,

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

The hotel room is very good furnished, with luxury equipment, and nice bathroom. The breakfast is good with a lot of menu variations. Location is near Grand Indonesia shopping centre, just accross the road. Unfortunately when i checked in, i came at 2 pm, and I have to wait for 2 hours for check in (at 4 pm).

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, October 14, 2013
Dear Elizabeth T,

Thank you for taking the time to review Pullman Jakarta Indonesia. We are very pleased to read that you enjoyed your stay with us. Thank you as well for your compliments on our rooms’ interior design and our breakfast. We apologize for the delay during your check in and can assure you that all efforts are being made to improve the flow of the check in process. We hope to have the pleasure of welcoming you again soon,

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
130 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

I have stayed in several Pullmans, and they are always extremely nice. I find it hard to believe that Sofitel is Accor's luxury brands. The Pullmans I have stayed in are nicer than any of the Sofitels I have stayed in. The location is fantastic. There are several malls across the street. There are several other hotels all in this area. The hotel is VERY nicely decorated. The gym is large and has nice equipment. The pool is fantastic. Breakfast is the best I have seen in a hotel for quite a while. The staff were good enough but could use a little fine tuning. Overall, a very nice stay in a very nice hotel.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jchanlifat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, October 14, 2013
Dear jchanlifat,

We are very pleased to read that you had a great stay with us at Pullman Jakarta Indonesia. We particularly delighted to see that you appreciated our interior design, our facilities and our breakfast. Thank you very much for taking the time to write this review and we hope to have the pleasure of welcoming you again soon,

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

I made a 2nd business trip to Jakarta ( the last trip, stayed at The Millineum Jakarta in April). This time round, my management decided to book at Pullman Jakarta. I stayed in a Superior Room # 342. Although the room was a bit small but it was cozy. This trip we taken 3 rooms.

It was wonderful to be back in Jakarta. Checked in on the 4th evening of October at 8pm after a good flight from Kuala Lumpur. We greeted

Room Tip: If you travel with family it will not be comfortable due to small room size. It is good for a single...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MalaysiaHotelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, October 14, 2013
Dear MalaysiaHotelier,

We are delighted to read you had a great visit in Jakarta and you enjoyed your stay at Pullman Jakarta. Thank you for taking the time to share on your experience with us and leaving a room tip. It is true that a family would be more comfortable in our Deluxe our Grand Deluxe rooms that are of respectively 39 and 43 square meters. Perhaps on your next stay you will be able to try one of these rooms. We hope to have the pleasure of welcoming you again soon.

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taguig City, Philippines
2 reviews
4 of 5 bubbles Reviewed October 2, 2013

near at business district easy access on other major malls and restaurants. the place have a nice ambient and receiving area. sexy restrooms and shower rooms. foods are served in variety you can enjoy eating and experienced a nice breakfast.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank erotichare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review, October 8, 2013
Dear erotichare,

Thank you for your time spent on sharing with us about your experience at Pullman Jakarta Indonesia. We are very pleased you enjoyed our shower and bathroom designs as well as our breakfast selection. We look forward to welcoming you again soon.

Kind regards,

Philippe Le Bourhis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Jakarta Indonesia

Property: Pullman Jakarta Indonesia
Address: Jl. MH Thamrin 59, Jakarta 10350, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 453 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
Official Description (provided by the hotel):
Located in the very center of Jakarta's business and leisure district. Pullman Jakarta Indonesia is within walking distance of Plaza Indonesia and Grand Indonesia shopping centers. This five star hotel offers 427 upscale business and leisure accomodationswith an elegant and warm athmosphere. We offer a wide variety of Asian, European and Japanese cuisine while specializing in meetings and corporate functions. ... more   less 
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