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“Good & nice hotel, but...”

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The BnB Jakarta Kelapa Gading
Ranked #307 of 472 Hotels in Jakarta
Reviewed August 2, 2014 via mobile

This is my 2nd time stay at this hotel. The 1st one is last year during ramadhan, and now same during ramadhan. Overall, there is an improvement now. Especially for breakfast. My critical plus point is fast check in and check out, good breakfast, clean room and good wifi.

But there is major problem. The first one was when we arrive around 7 pm, the hot water is no running. This become a problem because i've a little daughter who needs take a bath, and its already night. Second one is the whole time during my stay the exhaust fan in the bathroom / room is OFF. Already ask the staff and told to be fixed but still OFF until we left the hotel. Another problem is i choose this hotel because its no smoking area and its clear on the sign every floor. But the reality is when i get out from the lift on 2nd floor, there is a smoking smell, i dont liked it. I complain but still next day still the same.

Stayed: July 2014, traveled with family
Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 147 reviews

Reviewed July 1, 2014

the room is clean and modern, smoke-free, friendly service and satisfying, accessible location, close to the business center and the food, competitive prices, delicious breakfast, friendly and courteous officers

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Tiket.com
Thank BBoelhasrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2014

I have stayed in 3 budget hotels in the area (Fave, Whitz, and BnB) and Harris hotel, so far this is the best budget hotel in the area. It is located in a more quiet street but the location is close to shopping malls. It only takes 5-10 minutes to walk to MOI (Mall of Indonesia). The room is spacious and clean. The wifi connection is considerably good.

Unlike other budget hotel in the area that was build inside an apartment complex or as a part of shopping complex, this hotel was build in its own land. It has plenty of space for parking your car. So, this hotel is perfect for guest who want to stay in budget hotel and bring their own car.

  • Stayed: June 2014, traveled solo
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1  Thank Juswantori I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2014

For a budget hotel, the room accommodation is absolutely above expectations. Room services are prompt, the staff are keen and friendly. Nice bed, hot shower, functioning TV, controllable aircon. This is non-smoking hotel which is good because it keeps the facility decent. Food & entertainment is within radar. However, I gripe about its hard to find location despite its centrality. And I wished they had a mini convenience store and a professional massage outlet.

  • Stayed: June 2014, traveled with friends
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1  Thank Khairil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2014 via mobile

I stay for 2 daya in this hotel, and when I write this, is first day. Booking for smoking room and what I got is unsmoking room. Theres no available necessary number for call room service and any section in this hotel. I must waiting for 40 minute to get my order in restaurant. And also after I come back to my room, my door is lock, and I must wait for 20minute standing in front my door, until they fix it. When I asking for get smoking room as I order, very slow respon from hotels, already 1 hour they not call me back for available room. Its Bad all bad!

Stayed: June 2014, traveled on business
Thank Xientri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2014

The good:
1. Room size is fairly nice.
2. Bedding is good

The 'meh':
1. It's evident they try hard to make a unique room layout, but the end result is awkward. Having a sink located on the other side from the bathroom is not creative. It's annoying.
2. Rp. 100,000 CASH deposit at check-in?

The bad:
1. There's no instruction how to call the operator from the room phone. How on earth first time guests would know to dial 8 to reach front desk? What happens in the event of an emergency?
2. Noise insulation. Although the tiny window in my room overlooks a void, which typically means no street noise, my room has a connecting door that just happens to have a neighbor that woke up at 5AM and started packing and chatting. It didn't help that the previous evening some parents let their young kid scream and run across the corridor repeatedly.
3. At breakfast, I was asked to pay Rp. 51,000. Apparently it's not possible to charge the breakfast bill to the room. When I asked to be presented a bill first, the waiter handed me a 'temporary invoice' in the amount of Rp. 62,000.

  • Stayed: June 2014, traveled on business
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Thank Louis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

this hotel is a great place to stay for budget travelers. The rooms are bright and clean. The staffs are friendly and ready to help anytime. The location is quiet and also near to the shopping area. Most of all it was a good value for money. definitely recommended to all..

  • Stayed: February 2014, traveled with friends
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Thank Rahul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The BnB Jakarta Kelapa Gading

Address: Jln. Boulevard Artha Gading, Jakarta 14240, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #307 of 472 Hotels in Jakarta
Price Range: $23 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The BnB Jakarta Kelapa Gading 3.5*
Number of rooms: 171
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