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“Design Room,Wifi Connection,Access Place,Employee Hotels”

Serela Mangga Besar Hotel
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Serela Mangga Besar Hotel
Ranked #329 of 464 Hotels in Jakarta
Reviewed September 19, 2013

- Hotels with cheap rates and balance quality with others hotel outside in jakarta
- The atmosphere is comfortable, clean, quiet so comfortable
- Employees are friendly, full of empathy, passion, and very helpful
- Its wifi connection i say...wow, quick and often disconnected
- Supplies that are less immediately provided by employees
- Very charming interior design and exotic
maybe it's my lucky day now visit the hotel, other guests may be in a state of just being unlucky when it gets uncomfortable here.
Serela hotel thanks ... I will come back

Room Tip: Low price High Style
  • Stayed: September 2013, traveled solo
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1  Thank SandiAsk90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (17)
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9 - 15 of 17 reviews

Reviewed September 5, 2013

We stay for 2 nights for business trip. We stay here because it has the same brand with our favourite hotel in bandung. We hope we have a good sleep here. We pay for room with window, with extra charge (more expensive).
Here The breakfast is too standard (fried ice, fried noodle, small dough). The phone line is awefull. We can't call reception or room service. Line always busy. When we arrive, no towel. Second day, no soap & shampoo.
The worst experience is the 2nd night stay, when the teeange group arrive, they are very noisy. Talk loud, knocking other friends room, yelling. and it happened at 11pm even at 6 am next day. We try to complaint several times but the phone line always busy. Finally, at 6.30 am i can reach the operator to send our complaint. Do you know what he say? Sorry sir, we dont know because no one tell us about what the teenage group did. How come the guest can't complain? It happened because their phone line always BUSY. We can't reach them to complaint !!!!
We really don't enjoy staying here, we don't have enough sleep!!!

  • Stayed: September 2013, traveled on business
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2  Thank JustPerfect1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

be careful not all rooms have window, make sure before you book that you will get room with window.

As I stayed the hotel actually wasn't ready to have guest but seems this hotel didn't want to loose moment Indonesia Holiday, I think. Therefore the hotel still dusty, aircon is not working perfectly (hot) and hot water in bathroom couldn't function well. Staff that I met mostly new and it seems that they're willing to help. Ah WIFI is nice in this hotel.

Despite location for people need access to Mangga Besar, Mangga Dua, Ancol and surrounding, I think this hotel still need not ready.

  • Stayed: August 2013, traveled as a couple
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5  Thank ekalagam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2016 via mobile
Google Translation

Stayed: September 2016, traveled on business
Thank Takeshi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2015
Google Translation

  • Stayed: November 2014, traveled with family
    • Value
    • Service
Thank eterland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2014
Google Translation

  • Stayed: November 2014, traveled solo
    • Value
    • Cleanliness
    • Service
2  Thank DennyJuanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014
Google Translation

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Tiket.com
2  Thank Stephanie10Singal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serela Mangga Besar Hotel

Address: Jln. Sawah Besar, Jakarta 10120, Indonesia
Location: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #329 of 464 Hotels in Jakarta
Price Range: $20 - $22 (Based on Average Rates for a Standard Room)
Number of rooms: 153

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