Pleasantly surprised with the high level of service experienced at this hotel during a recent 1 week stay. An example: Standard tea served from their teapots during breakfast is usually weak and not strong enough for my liking. I asked a waiter for a tea bag and hot water and he readily obliged. Next day, another waiter (not the one I asked previously) already knew my preference and provided me my teabag and hot water without my asking. They make it a point to know their customers which is highly commendable.
Rooms are clean, facilities modern and I especially liked the open pool deck on the 5th floor which has a lovely idyllic view of the city. Highly recommended.
Only the business center computers are a little unreliable connection wise. Best to bring your own and hookup via their free Wi-Fi.
- Official Description (provided by the hotel):
- JS Luwansa Hotel & Convention Center is a first class international upscale hotel with 244 well-appointed guest rooms with warm, personalized service. JSL offers new upscale affordable accommodation and is perfect for discerning business travelers who need a strategic location to conduct business. Free Wi fi, transportation within 2 km, pressing and business center workstation use. ... more less
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