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JS Luwansa Hotel and Convention Center
Ranked #48 of 464 Hotels in Jakarta
Certificate of Excellence
Bandung, Indonesia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Superb”
Reviewed January 1, 2014

It 2nd time We Stay at JS Luwansa Hotel ..... For the 1st time we stay 3 room for 2 night in April 2013 and and 2nd time, We Stayed for 2 room and two nights in November my Room very good ambiance and clean, staff was good service to me, breakfast was good also, The pool is nice for a quick refreshing swim. They provide towels and the bar staff is helpful. Have a nice swim in the afternoon, location located at central city, easy to Go shopping mall, sure good experience for me....

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nadia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, January 5, 2014
Dear Valued Guest,

Thank you so much for your kind comments!

As we are just 6 months opened, our staff and entire management team will be so pleased to know you were satisfied with our service on both stays.

Please know that we will continue to try and live up to your expectations each time you return and hope all of our future guests will experience the same..

Kind regards and safe travels,

richard mau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
Turin, Italy
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 27, 2013

A recent new hotel in Kudingan area. Good location even though the taxi drivers don't know it so you have to say "close to Plaza Festival".
The stadd is nice efficient and extremely kind, so i could feel pampered.
The breaksfast is quite good and the service also perfect, Mr Adi was so kind with me. Being alone it helped a lot.
The room equipment is good. The bathroom clean and with all the amenities.
The pool is nice for a quick refreshing swim. They provide towels and the bar staff is helpful.

Room Tip: The rooms are insonorized. There is a construction work for a big tower so if you don't like vie...
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Svetlanagolubeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, December 29, 2013
Dear Valued Guest,

Thank you so much for taking the time to write us with your most appreciated review.

It is so rewarding to know that our staff are doing the right things since we just opened 6 months ago.

I will be sure to share your comments with them as we all appreciate having you as our guest.

We hope you will once again select JS Luwansa!

Until then, happy and safe travels!

kind regards

richard mau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 27, 2013

Stayed here one night with wife and daughter. Have a nice swim in the afternoon. Not a large swimming pool, but it's ok. Only 3 of us and a small group of family enjoying the minimalist pool. Excellent, responsive, and warm staffs.

There is one thing that is less pleasing, the electric socket in the bathroom was not working and somehow make my wife's hair dryer broken and burning (burning smell).

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wwiiddii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, December 29, 2013
Dear Valued Guest,

Thank you so much for taking the time to write us with your most appreciated review.

It is so rewarding to know that our staff are doing the right things since we just opened 6 months ago.

I will be sure to share your comments with them as we all appreciate having you as our guest.

We hope you will once again select JS Luwansa!

Until then, happy and safe travels!

kind regards

richard mau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2013

We Stayed for four nights at deluxe Room, my Room very good ambiance and clean, staf was good service to me, breakfast was very good also, alot of choises Bread and item, location located at central city, easy to Go shopping mall, sure good experience for me

Room Tip: Facing to Rasuna Said street
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, December 17, 2013
Dear valued Guest,

Thank you so much for taking the time to write with your most positive review.

We are so pleased you found JSL to your liking.

We look forward to having you back on your next visit and till then ......safe and happy travels.

kind regards

richard mau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakar, Bhutan
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 14, 2013

Out of my expectation, room so small but good interior, good city view and pool, located at rasuna said street central city, food need more variety but taste is good, but over all just a business hotel four star.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Catherin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, December 17, 2013
Dear guest,

Thank you for taking the time to write with your comments.

At 28 sq meters we consider our standard deluxe room to be of the international standard in all 4 star business hotels worldwide.

Our business model is value at an attractive price with free WIFI along with being clean and safe.

Thank you for staying with us and we wish you safe travels

kind regards

richard mau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 28, 2013

Stayed there for a two nights business trip.

The hotel organises an airport transfer for 375.000 Rupiah (c. 40 Euro) with the Golden Bird taxi company. Their desk is right beside the exit at the Jakarta airport and they provide a comfortable private car with driver. It is not really far to the hotel, but distances are just a rough indicator in Jakarta due to very heavy traffic. It took c. 2,5 hours getting there and only 1 hour 20 minutes getting back to the airport. But this is normal in Jakarta in case you're not aware...

The hotel is brand new, modern and clean. Rooms are of a decent size with a good size bathroom. Internet is free. The large bed offers a variety of pillows, which I consider to be the sign of a good hotel.

The service is really excellent. The staff really go out of their way to be helpfull.

The location: In the new business district. Most insurance companies (AIG,Allianz, Axa,...) have their offices in walking distance. There is a small shopping mall with a Pizza Hut, 7-11 and other stores besides the hotel, which I found quite convenient.

Breakfast offers a variety of western and asian dishes.

Value: Superb value. We payed c. 1.500.000 Rupiah per night, which is c. 100 Euro.

Single drawback: I did have the impression that despite beeing on the 19th floor, there was a noticeable street noise. Probably the windows isolate the sound not fully. For me it was OK and a colleague didn't notice at all

Highly recommendable, especially if you consider the price. Would have been a good choice at the double price.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisCGN2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, December 17, 2013
Dear Valued Guest,

Thank you so much for your detailed and complete review.

It is most satisfying when a guest sees our product as we have presented it. As you can see by some of our reviews, they vary greatly from how you have evaluated JS Luwansa. However, these perceptions are the minority and while we must respect our other guest perceptions, your are highly appreciated.

Service and value are our 2 most important ideals right up there with safety, security and comfort.

We look forward to your return visit and until then.....safe and happy travels!

kind regards


richard mau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 21, 2013

PROs

- friendly and accommodating hotel staff
- modern and clean hotel room
- comfy bed
- fast internet (wifi)
- one of the best tiramisu experience
- located at business district and nearby malls

CONs

- no lounge area at the reception. only a handful of chairs. better to stay at the restaurant

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hellomadeleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richardmau, General Manager at JS Luwansa Hotel and Convention Center, responded to this review, December 17, 2013
Dear Valued Guest,

Thank you so much for taking the time to write us with your most favorable review.

We appreciate your staying with us and hope you will once again consider us for the future.

Until then....happy and safe travels!

kind regards

richard mau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JS Luwansa Hotel and Convention Center

Property: JS Luwansa Hotel and Convention Center
Address: Jln. Haji R. Rasuna Said 22, Jakarta 12920, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 464 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — JS Luwansa Hotel and Convention Center 4*
Number of rooms: 245
Official Description (provided by the hotel):
JS Luwansa Hotel & Convention Center is a first class international upscale hotel with 244 well-appointed guest rooms with warm, personalized service. JSL offers new upscale affordable accommodation and is perfect for discerning business travelers who need a strategic location to conduct business. Free Wi fi, transportation within 2 km, pressing and business center workstation use. ... more   less 
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