Just checked into the Mecure Maha Cipta - we firstly are not in the CBD , and secondly I am asking staff to assist with changin is hotels and they refuse, we accept then to stay one night and I have asked for assistance to credit my second night as I will need to fly back to KL- answer is no , when I ask to speak to the GM , answer is no !!! I am just shocked and especially as a member.
Below a previous review which I just checked , surely something would have been done.
"The Grand Mercure is an average hotel. The front counter staff are very rude and make you wait, what I found was a long time.
The rooms are about the same as other Mercures in Indonesia. My room was noisy because of the construction going on outside.
Breakfast is always the same, if you eat in Indonesia you will always get fat. It's a pity they don't serve healthier food.
As for things to do outside the hotel there is nothing, not like there other hotels that have large shopping complexes around them.
You can find better."
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Ctrip TA, Travelocity, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your Grand Mercure Jakarta Harmoni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.