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“A good safe base”

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The Jayakarta SP Jakarta Hotel & Spa
Ranked #386 of 464 Hotels in Jakarta
Reviewed April 5, 2008

my first visit to jakarta and wanting to be near the old dutch batavia district. this was an excellent hotel, friendly, helpful staff, excellent food, evening entertainment, and pool. i had a massage and it was great. The hotel staff booked 2 excursions for us, one to Sunda kelapa and the cafe batavia and the other to Bogor botanical gardens, a tea plantation and a safari park where we stroked lion cubs and orang outangs.and were photographed with them. The only down side was the area practically a slum and i wouldn't feel safe at night on my own outside the hotel.. however, Bluebird cabs were easy to get and cheap and safe so we spent our evenings at the shopping malls by the Grand Hyatt chilling out. A great hotel and terrific value for money. do visit

  • Stayed: March 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank ole12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 - 52 of 91 reviews

Reviewed December 30, 2007

A recent stay for two nights over Christmas 2007 at Jayakarta, Jakarta, for which I paid nothing, was a rather 'strange' experience.

Requesting a non-smoking room, I was given a room where the curtains obviously had not been washed in years and certainly smelled heavily of smoke. Never mind the carpet which was full of all sorts of 'crumbs'.

Most disappointing was the fact that in the evening and early morning there is not hot water. The person who booked the place for me had a lengthy conversation with reception - the hot water is turned off at around 6 pm because there are only few guests and they want to save money. With severe insistence it was turned on again at 8pm that day, raising the temperature from luke warm to bearable. By 11pm it was luke warm again.

The next day, facing the same problem in the evening, I talked to reception myself and was left with the promise to turn it on again - it did not happen.

It should be mentioned that the person who put me into the hotel regularly places many people in the Jayakarta. I certainly did not have the same impact at reception as my contact had. When my contact relayed this problem back to the marketing person in the Jayakarta hotel, we were told they apparently have had not other complaints.

Contrasting, the air-conditioning in the Jayakarta was far to cold for comfort. Sure it had a thermostat control - which had no apparent effect. So the choice was stuffy air or feeling cold. The fact that the drinking water provided in a pitcher tasted as if it was tap water (Jakarta quality which needs long boiling before being drinkable) is minor in comparison.

What to say? Room not well maintained, failing to provide basic service (hot water) and sheer refusal to react to customer requests by reception is more than disappointing.

Oh yes, even if there had been hot water in the evening - taking a bath in the bathtub is not recommended, it's unclean and worn.

Conclusion: Sure I paid nothing and am grateful so I had a great deal. But I would not pay money for it. So, stay away.

  • Stayed: December 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
4  Thank AsiaTravel94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2017 via mobile
Google Translation

Stayed: July 2017, traveled as a couple
1  Thank arindwidya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2017 via mobile
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Stayed: June 2017, traveled on business
Thank chafid
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Agus Z, General Manager at The Jayakarta SP Jakarta Hotel & Spa, responded to this reviewResponded 4 weeks ago

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Reviewed June 12, 2017
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  • Stayed: June 2017, traveled on business
    • Value
    • Location
    • Service
Thank csupriatna500
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Agus Z, General Manager at The Jayakarta SP Jakarta Hotel & Spa, responded to this reviewResponded June 14, 2017
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Reviewed May 17, 2017
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  • Stayed: February 2017, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank alif l
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Agus Z, General Manager at The Jayakarta SP Jakarta Hotel & Spa, responded to this reviewResponded May 19, 2017
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Reviewed May 1, 2017
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Room Tip: Kamar di lantai atas lebih bagus karena tidak bising
  • Stayed: April 2017, traveled with family
    • Value
    • Rooms
    • Service
Thank octa_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agus Z, General Manager at The Jayakarta SP Jakarta Hotel & Spa, responded to this reviewResponded May 3, 2017
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Additional Information about The Jayakarta SP Jakarta Hotel & Spa

Address: Jl. Hayam Wuruk 126 | Taman Sari, Jakarta 11180, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#122 Spa Hotel in Jakarta
Price Range: $26 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Jayakarta SP Jakarta Hotel & Spa 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
The Jayakarta SP Jakarta Hotel & Spa is a four star business hotel in Jakarta which is strategically located in the center of bustling business of West Jakarta, with close access to city's Inner Toll Road, Ancol Recreational Park, and many shopping and dining options. Night entertainments become dominating features with many various attractions in the area. The hotel is also very near to the famous historic buildings of Old Batavia, commonly known as Kota Tua. ... more   less 
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Also Known As:
The Jayakarta Jakarta Hotel Jakarta
Jayakarta Hotel Jakarta

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