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Grand Hyatt Jakarta
Ranked #28 of 468 Hotels in Jakarta
Certificate of Excellence
Reviewed April 25, 2013

Probably not an Asia Pacific 5 star like a Mandarin Hong Kong, but definitely has the accoutrements of top luxury available in a business class hotel. Reception to room was a great experience. The room itself, just beginning to show wear at the edges, was well equipped with a great separate shower/bath well done in marble. Connection to the Grand Indonesia Mall gives you a great variety of shopping and food, visiting this high end shopping palace lets one know commerce is alive and well in Jakarta. I visited the mall for it's variety of food frequently over my 4 day visit. I found the restaurants in the Hyatt average; Sumire Japanese Restaurant was a loooong wait and uneven, rough sushi preparation. The Grand Cafe was good with an interesting variety but definitely a massive buffet, if you like that sort of thing. The lobby bar would be a great place for a quick customer meeting were it not very loud with lounge music.

Room Tip: Look to the mall next door for a wide variety of excellent food!
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  • Stayed: March 2013, traveled on business
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3  Thank kvf1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 - 743 of 1,125 reviews

Reviewed April 25, 2013

Jakarta is not my idea of fun but as I do travel often for work, the Grand Hyatt provide me with a place to do some solid work and relax.

The rooms are very large and comfortable and the service has never disappointed me. The Japanese restaurant is very enjoyable too.

  • Stayed: March 2013, traveled on business
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Thank JohnSINSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

5-star for location. Right smack in the business district and connected to one of the major shopping malls, Plaza Indonesia.
I like the room: clean and spacious. Breakfast is fantastic. In short, nothing negative that I can report from my 2-nights stay at the hotel

  • Stayed: April 2013, traveled on business
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Thank Jalan2x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

I stayed in Grand Hyatt, Jakarta on a business trip for 1 week. Great hospitality, perfect location, nice pub and all in all a great hotel. This is the hotel to stay if you want to have a true 5 star experience. This hotel is 5 stars in all respects. For me, the highlights were the spacious room and the convenient location. It is centrally located as it is closer to the big malls (walking distance), so, you can avoid the traffic jams, esp. during peak hours such as Friday nights. If you are feeling lazy to go out, you can always hit the pub in Hyatt to wind down and listen to some nice music.I will recommend this hotel 100%.

  • Stayed: April 2013, traveled on business
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Thank Anshu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

The Hyatt in Jakarta has to be in the best location, right next to two malls and in a prime spot in downtown Jakarta.

The greeting from the door being escorted to reception to the tour of the room ( which is massive with an awesome view of Grand Indonesia mall). Bathroom is huge, with a nice shower and bathtub, a small dressing room with a good comfy bed :)

Polite and attentive, there really isn’t much to say about this hotel other than it is awesome! A must stay in Jakarta! Will be visiting again!

  • Stayed: March 2013, traveled on business
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Thank Phoebe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013

Great facilities and fantastic staff. Always made welcome. Nothing is too much trouble in this top class hotel. Great facilities and location. Good WiFi throughout.
Very good loyalty scheme. You can choose between air miles or Gold Passport points. Always go for the points which you can use for free stays anywhere in the world. You won't get more that 500 air miles from my experience.
Rooms are spacious, airy and clean and there is complementary mineral water. Rooms are not the cheapest in Jak but value for money.
The food is is very good but pricey as are the drinks in Burgundy.

Room Tip: Worth asking for a front facing room if they have one. Great view of the traffic!
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  • Stayed: March 2013, traveled on business
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Thank Tiger-Thomas71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2013

Have stayed in many hotels in Jakarta, and this by far the best. Not just for the location but amazing stay experience in total. xcellent rooms & baths are spacious , awesome views. It has plaza indonesia right beneath the hotel.. lots of food options there. Very difficult to get a cab out on the road becos of the location.

Room Tip: Upper floors with front/fountain views
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  • Stayed: March 2013, traveled on business
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1  Thank Senthil Kumar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#26 Luxury Hotel in Jakarta
Price Range: $141 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Official Description (provided by the hotel):
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 
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Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

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