I travel the world for work, and have found myself in all types of places, from lavish to the dangerous. I can pretty much thrive in any environment and with most people. This hotel made for a terrible experience in Jakarta. Aside from the musty, old smelling room - other highlights included a bathtub filled with brown water and a dark, quiet atmosphere. If you are a single female, I'd think twice about staying here. Breakfast was sparse. The biggest problem I experienced was the additional $200 a night that was added to my bill. Despite numerous complaints put in to the Management, nothing was resolved. PLEASE make sure they give you a final bill in USD (or your home currency)! I left during the emergency flooding and I feel I was taken advantage of. There were over $100 in "taxes" per night plus an additional $75!!!! a night for internet and continental breakfast!!! Insanity, overall it cost nearly $500 a night. Interestingly, the hotel management tried to tell me the exchange rate on XE.com was wrong and it was really only $400...right I'm sure XE.com is wrong and not the hotel. I was originally quoted $268 a night. Nearly the entire staff is rude and unfriendly, I felt very uncomfortable in this hotel despite the security being ample. I have one nice thing to say, that is, the massage in the spa was wonderful. Sadly, not enough for me to ignore all the bad. I will not be staying at a Hyatt hotel again...ever.
- Official Description (provided by the hotel):
- Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more less
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- Also Known As:
- Grand Hyatt Jakarta Hotel Jakarta
- Jakarta Grand Hyatt
- Hyatt Jakarta
- Jakarta Hyatt