We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotels close to everything you'll ever need on business trips”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Grand Hyatt Jakarta
Ranked #27 of 464 Hotels in Jakarta
Certificate of Excellence
Reviewed December 18, 2011

I stayed there during a family vacation time. This hotel is located on the famous HI circle, just next to Plaza Indonesia and across the street from Grand Indonesia.

Reviews:
1. Service and Staffs: Service is great, staffs are really helpful. Check in and check out time is quick, no fuss. Staffs are also very helpful with other questions, like distance to malls, best time for traffic, how to get to some place. One comment is with the concierge, when we took a cab from the lobby, and the concierge is trying to put somebody's luggage in our cab. We had to tell him, otherwise we'll end up with an extra luggage. Grade: A-.

2. Location: This is the best. Just above Plaza Indonesia and across Grand Indonesia. Food is plentiful. You can get reasonable food to the more expensive one within 30 minutes from your room (walking). Although the stores are more for window shopping, in my opinion. Also on teh Sunday morning, the road was closed for bicycles and pedestrians. Grade: A.

3. Lobby and exterior: Grand. Even better with all teh Christmas decoration, makes it so lively. Can get rather crowded with all the events going on in the hotel. Grade: A-.

4. Room: Good layout, big, clean, spacious. Great area for working, internet and watching TV. I am travelling with family (2 kids), and unbelievably we can still have our own space! Great quality of mattress and sheets. However, I noticed several things that I would expect better from a hotel this class. Door chain was broken during the 3 days we stayed there and never got fixed. We had towels replaced, but they just put them not in the right place. Dying flowers (why bother at all). Basically some small stuffs that you just know right away when they are not right. Grade: B+.

5. Value: Seems like this is one of the most expensive hotels in Jakarta. Grade: B-.

Overall: I will definitely come back here again if travelling on business. However, need some consideration of travelling with my family.

Room Tip: Ask for rooms facing the circle.
See more room tips
  • Stayed: December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Wilibona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,094)
Traveler rating
Traveler type
Time of year
Language
  • More languages

816 - 822 of 1,094 reviews

Reviewed December 17, 2011

Stayed here for 2 days on a very busy business trip and did not get a chance to check out the pool, gym etc as I usually would do.

The Club King room was standard, treatments were looking tired, room had standard facilities, as for business, internet was fine and no drop out, business was helpful for faxing scanning etc...Dinner in the hotel restaurants was fine, with a decent selection of choice and price.

In 2 night stay it's hard to judge but nothing was out of order. It is a typical huge SEA 5 star property.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank forward_cabin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2011

Purpose: 1 day business trip.

Pros: great location. Huge room even though we stayed in the smallest room. Clean. Wide breakfast buffet selection.

Cons: No free wifi connection.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank sg-citygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

This hotel has a very central location, which is quite important in Jakarta. Having couple of large malls around also helps.

The rooms are quite large and well appointed. However, it seems the towels have passed their life and needs change. Not much choice in breakfast for vegetarian.

  • Stayed: November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rohitseks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2011

I used to always stay at this hotel whenever I was in Jakarta back in 2007-2008 and loved it then ... that is until the price started going up. This was my first stay since then and I have to say, I fell in love with the place all over again.

Love the fact the room is big and has large windows for a nice view of the skyline and to let in the sun in the morning. Pick a room on the Thamrin side for a better experience. The bed and the linens are always immaculate and has that refreshing feel to it which is perfect after a long day of meetings.

Breakfast buffet offers a lot of choices and I always seem to find something that suits for me each day and the coffee is excellent ... so far the best among the hotels I have stayed in Jakarta. But the dining highlight is C's Steak and Seafood where the food (they really know the difference between a medium rare and a medium steak ... and the king prawns cooked to perfection) and the ambiance (walk through an excellent galss encased wine gallery) make for a pleasurable dining experience. It ain't cheap though as you can easily blow over a $200 for a meal for two if you splurge.

The highlight though is the staff, always smiling, ready to help, remembering your name and making you feel that everyone is there to help you with whatever you need. It has been quite a while since a concierge actually escorted me to the restroom rather than pointing it out to me (or worse gesturing the general direction with puckered lips!)

Totally enjoyable!

Room Tip: Rooms facing Jln Thamrin has the better view so pick one of these on a high floor.
See more room tips
  • Stayed: November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jaywalking1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2011

I I stayed in this hotel 5 times over 5 years, I can say this hotel is “consistently excellent”.
Room is big (not a surprising fact Asia standard) and extremely comfortable, staff is very helpful and friendly, breakfast buffet has a lot of varieties and food is always fresh, additionally, you can spend hours in gym and spa area or the swimming pool without even feeling it.

The shopping mall occupying 3 levels just under the hotel lobby is a very good choice if you want a quick lunch or dinner outside the hotel. The mall even has 2 stores selling local sim cards, money exchanger and a supermarket where you can stuff your minibar and refrigerator.

Ask for room with pool side view, and try the lobby café evening time.

  • Stayed: May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank streetswalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

Great hotel for a leisure or business trip. Friendly and good service, will do all it takes to make you a happy guest.
Rooms big, nice and clean.
Try the buffet...!!!!

Have stayed several times, will stay again.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Iceol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jakarta hotels
Menteng
Hotel Indonesia Kempinski
Menteng
Pullman Jakarta Indonesia
Show Prices
Show Prices
Show Prices
Menteng
Keraton at The Plaza, a Luxury Collection Hotel
Tanah Abang
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta
#15 of 464 in Jakarta
1,528 reviews
Ascott Jakarta
#40 of 464 in Jakarta
313 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt Jakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Jakarta

Address: Jl. M H Thamrin Kav 28-30, Jakarta 10350, Indonesia
Location: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Jakarta
#9 Romantic Hotel in Jakarta
#12 Business Hotel in Jakarta
#21 Spa Hotel in Jakarta
#26 Luxury Hotel in Jakarta
Price Range: $178 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Jakarta 5*
Number of rooms: 427
Official Description (provided by the hotel):
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hyatt Hotels Corporation, Booking.com, Ctrip TA, Travelocity, Hotels.com, Agoda, Cancelon, TripOnline SA, Priceline, Orbitz, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Grand Hyatt Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Jakarta Hotel Jakarta
Jakarta Grand Hyatt
Hyatt Jakarta
Jakarta Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing