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“Unclear benefits, leaking AC”

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Ibis Jakarta Tamarin
Ranked #126 of 464 Hotels in Jakarta
Makati, Philippines
2 reviews
“Unclear benefits, leaking AC”
Reviewed December 7, 2012

Have stayed here before and Hotel is good overall but during this stay it was unclear in terms of what we were entitled to to say the least.

Booked the hotel while on offer (free breakfast, free internet and free dining vouchers), however when checked in, was not given free breakfast the next day but only starting the day after so had to pa for the first day. dining voucher was only $5 worth (50,000 rupiah), and free internet was only for one day (stayed 4 days)...couldn't figure out why but the reception said that it was what was included in the offer.

To add to that, room air conditioning was not functioning well and it would get pretty warm at night even on full blast, plus it was leaking. although had brought up the issue with hotel management, the AC leaked til the day we left.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank troostroos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibistamarin, Duty Manager at Ibis Jakarta Tamarin, responded to this review, January 3, 2013
Thank you for sharing your experience and please apologize for the inconvenience happened. Hope we can have opportunity to welcome and better serve you in the near future.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (36)
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manchester, england
Level 4 Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 18, 2012

Stayed for a couple of days at the end of August. The hotel is your typical Ibis hotel with all their usual interiors, so you know what you are getting. Service was generally quite helpful. It's located a short walk from Jalan Jaksa which is billed by some reviews as a small version of Bangkok's Kho San Road area. Well, that is stretching it somewhat. Jalan Jaksa has a handful of bars and restaurants and is really quite quiet. Certainly not a party place. There's a 7/11 next door to the hotel and a few restaurants within spitting distance. There's a taxi rank outside the hotel which is good for getting around. There's no shopping areas or markets near the hotel - head to Plaza Mall M if you're after branded clothes at knock down prices. Overall the hotel is fine for an overnight stop if travelling through Jakarta. As for Jakarta itself there's really not much to say. It's a working city with little to do in the way of entertainment or natural sights. I don't think i'd return, but if I had to this hotel wouldn't be a bad place to stop.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pauld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibistamarin, Duty Manager at Ibis Jakarta Tamarin, responded to this review, November 23, 2012
Thank you for sharing your experience. Hope we can have opportunity to welcome you back in the near future for your next visit in Jakarta. Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medan, Indonesia
1 review
Reviewed November 4, 2012

The location is very good, every thing is just a walking distance( culinary district, cinema, mall, busway station, 7-11 etc).

the hotel is OK, staff is friendly, service average. The room is standard and clean. just a minor thing but quite disturbing, the glass door of the shower cannot close properly. its make my hand or body always hit it when taking a bath. At last, I am not close the glass door, and it make all the bathroom floor get wet and slippery

overall, its a good hotel. its the location makes me want to stay again next time.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swQQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibistamarin, Duty Manager at Ibis Jakarta Tamarin, responded to this review, November 23, 2012
Thank you for sharing your experience. It was certainly a pleasure for us to be at your service. in regard of the bathroom glass door problem, we do apologize for the inconvenience, therefor if you do not mind, please kindly to inform us by email to dm@ibistamarin.com which room number last time you stayed with us since we cannot tracked your reservation. Thank you and we look forward to welcoming you again soon in Ibis Jakarta Tamarin
Yours sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batam, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2012

1. I like the room because very clean and comfortable.
2. New design the room very good with minimalis and simple design.
3. The room may be will be comfortable if there is completely with free WIFI and safety box.
4. The body soap better change with hygiene soap like LIFEBOUY or Dettol.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ISTONO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibistamarin, Duty Manager at Ibis Jakarta Tamarin, responded to this review, November 23, 2012
Thank you for sharing your experience. It was certainly a pleasure for us to be at your service. In regard for safety box, the safety box are available in our front desk area for free. Free wifi for now available in our public area. Thank you and we look forward to welcoming you again soon in Ibis Jakarta Tamarin
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Jakarta Tamarin

Property: Ibis Jakarta Tamarin
Address: Jln. KH Wahid Hasyim 77 | Jakarta Pusat, Jakarta 10350, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #126 of 464 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Jakarta Tamarin 3*
Number of rooms: 126
Official Description (provided by the hotel):
Ibis Jakarta Tamarin is centrally located in the heart of Jakarta's business district with nearby government offices, embassies and culinary area. The hotel offers 126 modern rooms, 6 meeting rooms, all-day dinning restaurant and lobby lounge, with fitness center and swimming pool facilities. ... more   less 
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Also Known As:
Ibis Tamarin Hotel Jakarta
Ibis Hotel Jakarta
Ibis Hotel Tamarin

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