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“Great service and quality...”

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Hotel Mulia Senayan
Ranked #14 of 465 Hotels in Jakarta
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great service and quality...”
Reviewed May 11, 2014 via mobile

At the beginning lots of traffic. Near shopping mall plaza Senayan and Senayan city. Hotel is like an art collectors place.... Worth trying all 4 restaurants and bars... Oriental 8 and Table 8 , are my favorites. Gym and spa ok. Rooms excellent. Business center expensive but ok.
Worth it!

Stayed March 2014, traveled on business
Helpful?
Thank Alex020368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 11, 2014
Dear Alex020368,

Thank you for your comments on your most recent stay at the Hotel Mulia Senayan, Jakarta.

We appreciate your comments about the hotel’s facilities and services and are looking forward to welcoming you back in the near future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,947 reviews from our community

Traveler rating
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    481
    130
    36
    36
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Shanghai, China
Level Contributor
708 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed May 7, 2014 via mobile

This hotel is great, central location, beautiful facilities, excellent rooms.
Service is fantastic amd you really feel at home. I would for sure be back there if I need to visit Jakarta again. Breakfast in the morning is buffet style with a wide choice of food, from asian to western.

Stayed May 2014, traveled on business
Helpful?
Thank Francesco P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 11, 2014
Dear Francesco P,

Thank you for choosing Hotel Mulia Senayan, Jakarta and taking time to share a review with us. We are delighted that you were satisfied with our facilities and services.

We are looking forward to welcoming you back in the near future.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 4, 2014

Room was very Large with very royal furniture . Internet was fast and available everywhere . Staff was 5 star in service ,in every corner of the hotel smiling and greeting and ready to help !

Very busy hotel ,therefor had to wait about 10 mins for check in ! dont mind that =)

Breakfast was great spread , for 3 mornings there was something different for each day to try .

Once tried the Dinner buffet ,and again no disappointments at all .

Very good experience !

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahesh E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 11, 2014
Dear Mahesh E,

We appreciate the time taken to share your experience over your recent stay at Hotel Mulia Senayan, Jakarta.

We are delighted to learn that you enjoyed your stay at our hotel. Your kind comments will be shared with all the team members.

We look forward to welcoming you back in the near future where once again you may enjoy our warm hospitality.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 3, 2014

Stayed here for just 1 night and truly regret the extremely short trip. Hotel rooms were huge, clean and had great facilities. Room service, friendliness, check-in, etc were all superb and Mulia exceeded all my expectations. After the 1.5 hour journey from the airport was in quite a bad mood but the hotel staff were extremely polite, courteous and prompt with service. Was given a wonderful corner room on 29th floor with a view of the city. Bed, TV, room were huge... wifi was giving some issues initially but worked well enough. Location of the hotel is extremely convenient as very close to my office on Asia-africa road so will definitely stay here again...

Room Tip: Travel in the afternoon to avoid traffic and enjoy the room to the fullest.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AV1Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 11, 2014
Dear AV1Mumbai,

Thank you for sharing your experience and we are happy that you enjoyed your stay. It is our goal to provide professional and exceptional services to our guests; therefore your recognition of our service standard serves as a great encouragement to all of us.

Thank you once again and we look forward to serving you in the near future!


Best regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 2, 2014

Mulia hotel put high standards on service and that you as a guest feel welcomed and good. Mulia is one of the best in Asia and you get value for the price. They are well equipped with everything that you need. The beds and selection of pillows is just fantastic. You will get a good nights sleep.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anders L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 5, 2014
Dear Anders L,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delighted to hear that you have enjoyed your stay with us. We will definitely share your comments with the team.

We look forward to welcoming you back in the future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surabaya
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 2, 2014 via mobile

The staff at the Mulia are exceptional. The rooms are very comfortable, particularly the beds. There is a nice selection of restaurants, and the breakfast selection is vast and of good quality.

There was a special running whilst I was there for a one hour free massage. The spa is open until 11pm so this allowed me to get a massage at the end of a very long work day. The staff there were also great. The only negative comment is that the spa rooms are quite dated, but still comfortable enough to enjoy and melt away into the massage.

I travel to Jakarta frequently and will stay at this hotel again.

Stayed April 2014, traveled on business
Helpful?
1 Thank Michele Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 5, 2014
Dear Michele Z,

Thank you for your comments on your recent stay here at the Hotel Mulia Senayan, Jakarta.

We appreciate your comments about the hotel’s facilities and services. With regard to the spa rooms, your comments have been passed on to the relevant department for further action.

Looking forward to welcoming you again during your next trip to Jakarta.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 30, 2014

Room number 2208 - stayed on 28apr2014 night. Checkin was excellent. Very friendly and cordial. With few minutes, all the formalities done and went to bed.
Great breakfast next day morning. One suggestion..if possible, please add some indian food too int he breakfast. People like me will benefit out of this.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvk1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, responded to this review, May 5, 2014
Dear jwk1977,

Thank you for sharing your experience and we are so happy that you enjoyed your stay. We are delighted that you were satisfied with our facilities and service.

With regard to the suggestion on having some Indian food during breakfast – we have a dedicated Indian chef in the hotel, who would be happy to cater to your specific needs at breakfast given enough advance notice. For lunch and dinner, we have a dedicated Indian corner at The Café.
Thank you once again and we look forward to serving you in the near future!


Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mulia Senayan

Property: Hotel Mulia Senayan
Address: Jln. Asia Afrika, Jakarta 10270, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Jakarta
#13 Luxury Hotel in Jakarta
#13 Spa Hotel in Jakarta
#15 Family Hotel in Jakarta
#18 Romantic Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Mulia Senayan 5*
Number of rooms: 839
Official Description (provided by the hotel):
Located in the heart of Jakarta, the five-star, 40-storey Hotel Mulia Senayan boasts 839 tastefully decorated and well-appointed rooms and suites to satisfy the needs of both the business and leisure traveler alike. The hotel commands unobstructed views of 18-hole. Senayan Golf Course and Jakarta's skyline with easy access from the toll road to Soekarno-Hatta airport which can be reached from the hotel in 25 minutes. ... more   less 
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Also Known As:
Mulia Senayan Hotel
Mulia Senayan Jakarta

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