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“Good but not Great”

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Hotel Mulia Senayan, Jakarta
Ranked #9 of 472 Hotels in Jakarta
Certificate of Excellence
Reviewed October 16, 2013

This was my first stay at the Mulia Senayan after having heard lots about it from colleagues and friends. The hotel has an old world charm and the rooms are very spacious and well equipped, something that you do not get often these days. It also therefore comes with rules like "no slippers in the restaurants" but that's ok. The pool side is charming and a great place to relax. The staff were courteous and professional.

What was disappointing to me was the food. The breakfast menu was basic with nothing to surprise me with. The in room dining menu was also nothing spectacular.

  • Stayed: October 2013, traveled on business
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Thank Madban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 22, 2013

Dear Madban,

Thank you very much for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We truly value the opinions of our guests and do our utmost to serve you better. With regards to the breakfast buffet at The Café, it is considered to be the most extensive in the city offering a selection unrivalled by any other hotel - however, your comments have been passed on to the relevant department for further action.

Looking forward to welcoming you back in the near future.


With best regards,
The Management

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1,026 - 1,032 of 2,197 reviews

Reviewed October 11, 2013

my family & friend always love this hotel,tasty food from brunch & very friendly staff,i love the pool & bar.my wife never miss the spa.the room it self is very comfortable & for me i really enjoy for have dinner in their restaurant.i love the food ...really highly recommend hotel..

  • Stayed: March 2013, traveled with family
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1  Thank robin i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 15, 2013

Dear robin i,

Thank you for taking the time to share your feedback of your recent stay at Hotel Mulia Senayan, Jakarta. We are delighted that you were satisfied with our facilities and service.

We are looking forward to welcoming you back in the near future.

Best regards,
The Management

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Reviewed October 10, 2013

I used to stay at the Mulia many times up until 3 years ago and finally had a chance to return. What an absolutely brilliant hotel. The staff are superb and many still remembered me. The rooms are very large and very luxurious with super comfortable king sized beds. Plus a couch and desk and large bathroom. One of the best things about the Mulia is the choice of restaurants including Italian, Japanese, Chinese and French not to mention the best hotel buffet breakfast I've ever experienced. In fact, I never feel to need to go out to eat. The pizzas at Il Mare restaurant are brilliant, as is the famous Sunday brunch. The gym is well equipped and the pool is large and great for lap swimming. The hotel is very close to Plaza Senayan which can be walked to in 15 minutes. Everything is just perfect.

Room Tip: I've never had a bad room.
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  • Stayed: October 2013, traveled on business
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Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 15, 2013

Dear Richard T,

Thank you very much for your thoughtful review on Hotel Mulia Senayan. We are delighted that you have enjoyed your stay and we are very pleased to hear your positive remarks about our food quality, facilities and hospitality.

We look forward to welcoming you back in the future.

With best regards,
The Management

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Reviewed October 10, 2013

Hotel Mulia is not cheap, but it is 100% worth the money! I use Hotel Mulia already for years as my favorite hotel in Jakarta because of its strategic top position in Senayan.
Service and facilities are overall top quality and the stuff is very helpful and friendly.
Spa & Sauna area would need some renovation although. Rooms are friendly and large for a city hotel but the standard aircondition is set very low, so the rooms are rather cold on arrival. Very helpful is the possibility, that Hotel Mulia can provide a private meeting room on 38th floor.

Room Tip: When you do the reservation better ask to switch the A/C of in advance, so the rooms are not so cold...
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  • Stayed: October 2013, traveled on business
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1  Thank MarkusGrini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 15, 2013

Dear MarkusGrini,

Thank you for your feedback on your most recent stay at the Hotel Mulia, Senayan.

We are happy to hear your positive feedback regarding the spacious room and facilities.

We look forward to welcoming you back in the future.

With best regards,
The Management

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Reviewed October 10, 2013 via mobile

First visit to Jakarta and Hotel Mulia was a great start. Service level is impeccable. Staff members are everywhere. Busy business hotel with numerous choices for dining, outdoor pool and small fitness center. Breakfast buffet is a mad house. Spa massage was very nice and reasonably priced but ambience of individual massage rooms could be improved to match the same level of lobby areas. Overall - one of the nicest large city hotels that I've been to in a while. Downside - room safe is too small to fit a laptop in.

  • Stayed: October 2013
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1  Thank wheresGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 15, 2013

Dear wheresGB,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delighted to hear that you have enjoyed your stay with us. We will definitely share your comments with the team.

We look forward to welcoming you back in the future.

With best regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

I stayed here for my business trip to jakarta over 4 days. The hotel is beautiful and very clean and up market. The rooms as large with very comfortable beds. Rooms service is quick with many options.
The spa is shocking dont book treatments here there are many better places you can go.
Would recomend for business travelers.

Stayed: October 2013, traveled on business
1  Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 15, 2013

Dear Rebecca W,

Thank you for your review on Hotel Mulia Senayan, Jakarta. We truly value the opinions of our guests and are looking forward to welcoming you back in the near future.

With best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

Stared for couple of nights in Hotel Mulia and had very pleasant stay. So much to offer.
Grand lobby, Great swimming pool, great view from window, so many choice for restaurants..spoil with choice..as well as lot of variety in room service menu. Bigger and clean rooms. Amazing experience. Truly business class hotel in Jakarta.
Must try...

Room Tip: Try to stay on top for better view.
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  • Stayed: September 2013, traveled on business
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1  Thank holiday_lovers2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded October 15, 2013

Dear holiday_lovers2011,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delighted to hear that you have enjoyed your stay with us. We will definitely share your comments with the team.

We look forward to welcoming you back in the future.

With best regards,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mulia Senayan, Jakarta

Address: Jl. Asia Afrika Senayan, Jakarta 10270, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Jakarta
#9 Spa Hotel in Jakarta
#9 Luxury Hotel in Jakarta
#11 Family Hotel in Jakarta
#18 Romantic Hotel in Jakarta
Price Range: $246 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mulia Senayan, Jakarta 5*
Number of rooms: 839
Official Description (provided by the hotel):
Located in the heart of Jakarta, the five-star, 40-storey Hotel Mulia Senayan boasts 839 tastefully decorated and well-appointed rooms and suites to satisfy the needs of both the business and leisure traveler alike. The hotel commands unobstructed views of 18-hole. Senayan Golf Course and Jakarta's skyline with easy access from the toll road to Soekarno-Hatta airport which can be reached from the hotel in 25 minutes. ... more   less 
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Also Known As:
Mulia Senayan Hotel
Mulia Senayan Jakarta

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