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“Iconic Place in Jakarta”

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Hotel Mulia Senayan, Jakarta
Ranked #15 of 464 Hotels in Jakarta
Certificate of Excellence
Bhopal, India
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Iconic Place in Jakarta”
Reviewed September 27, 2013

When I asked my travel desk for options in Jakarta, I 1st heard the name of this place and what struck me was this place was costlier than Four Seasons. Thought would book the cheaper option (Four Seasons), but then came to know my office was very near to Mulia, so booked it. Reached there, at 11:00 and was not given early check-in, which is very unusual, especially for corporate booking. That was the only thing I didnt like about the hotel.
Checked in, the room was magnificent. Big room, big bathroom, neat, clean, with all the amenities. Very comfortable bed, nice decor in the room, with a good view of Jakarta golf club.
They have 4-5 restaurants, and all serve amazing food (Japanese, Chinese, French, Continental, Italian). There is a club called CJ's Bar, which is amazing and having great atmosphere.
I love this place and have been there twice and will go again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deepism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, HMS at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear Deepism,

Thank you for taking the time to review Hotel Mulia Senayan, Jakarta.

We are delighted to read that you have enjoyed your overall stay with us and that you are pleased with our facilities, especially our restaurants and CJ’s Bar.

We look forward to continue serving you in the future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
North Carolina
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 27, 2013

As I had not traveled to Indonesia before, I was a bit taken aback by the security scans into the hotel and the hotel nightclub. However I realize its purpose and it was not an inconvenience at all. The staff are truly wonderful, very polite and always asking if they can assist. I ate breakfast each morning which was very good - large selection including made to order omelets, cheese, sausages, muffins. The pool restaurant and evening buffet were also quite good. Be prepared to take a taxi wherever you need to go and there will most likely be heavy traffic. we walked to a mall one evening and i was saddened to see the small children begging. it was extremely busy traffic also - i would not recommend walking to the mall for others. This is a excellent hotel and would stay here again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robdog93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, HMS at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear Robdog93,

Thank you for comments in reference to your stay at Hotel Mulia Senayan, Jakarta.

We are glad to read that you had a great experience and we look forward to welcoming you back in the near future.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 25, 2013

This is definately a place to recommend. Right from a beautiful and magnificient room, comfortable bed,to multi cuisine restautrants. The buffet was also one of the best with a wide variety of options to choose from. Definately the in house club is a high point of this hotel. Though the drinks are little pricey as compared to other places but definately the live band is one of the best. Also not to forget is nice ambience.
The hotel is really recommendable and i would advice anyone going to Jakarta to look no further then Mulia

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abhinaya-Ag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, HMS at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear Abhinaya-Ag,

Thank you for your generous review on Hotel Mulia Senayan, Jakarta.

We are delighted to hear that you have enjoyed our restaurants and band performances.

As to the prices of the beverages in Cj’s, our prices are congruous with other leading entertainment establishments in the city.

We look forward to continue serving you in the future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
Reviewed September 25, 2013

I found Mulia to be if not best, one of the best hotels in Jakarta to stay on business. I have utilized the conference facility last year and found the facilities to be very very good. The most important thing about the place is the ambiance, cleanliness, hygiene and most importantly the people. Indonesian by nature are courteous, What makes the Mulia Staff special is their grooming and training they have been put through. I found the mulia staff to be generous, kind, courteous and most importantly very well groomed, They believe in service with a smile, I never seen anyone who is rude or with a frown while they serve the guests, be it a bell boy, receptionist, front office, laundry staff or the kitchen staff, all are effective, efficient and serve you with a lot of love and care.............They have a lot of pride in their work place.....Thus making Mulia a great place to stay.....people chose to come over and over again to stay. Keep up the great job!!

Room Tip: Rooms on the south side are quieter!!
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin_shetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, HMS at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear Nittin_shetty,

We appreciate the time you have taken to share your experience regarding your stay at Hotel Mulia Senayan, Jakarta, as well as your kind words about our employees.

We are delighted to learn that you enjoyed your stay at our hotel, and we look forward in welcoming you back in the near future.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2013

Lovely hotel in central Jakarta. Good cusomter service, nice range of restaurants and exciting, gadget-filled bathrooms. Very pleasatn. Rooms are spacious and well appointed with nice views across the city. Always a pleasure to stay

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dj_7919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, HMS at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear dj_7919,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delighted to read that you have enjoyed your stay with us.

We look forward to welcoming you back in the future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket
2 reviews
Reviewed September 22, 2013

I really enjoyed my stay at Hotel Mulia Senayan. Great service and yummy food.

The executive lounge was worthy and the staff there would make all your wishes happen.

CJ was expensive comparing with Alcohol prices in Australia and other places i normally visit.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Basel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear Basel N,

Thank you for your thoughtful review on Hotel Mulia Senayan, Jakarta.

We are delighted to read that you have enjoyed your stay with us. We will definitely share your comments with the team.

As to the prices of the beverages in Cj’s, our prices are congruous with other leading entertainment establishments in the city.

We look forward to welcoming you back in the future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 6 Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 22, 2013

Lobby entrance is big and has a grand feeling, but the decor hasn't aged so great. The Check-in was good. I will commend them for trying to be paperless with a digital screen to sign in and review your invoices. However, it could use some fine tuning. When trying to review my invoice at Check-out, I found it difficult to navigate and in the end had to review the hard copy. The room's are spacious, but the facilities are starting to show its age. The CRT TV really stands out as something that could use some updating.The wireless internet was my biggest annoyance. Despite paying for it, the connection was not strong and I had to rely on the wired internet to get a decent speed. The pool is large, the gym like the rooms is looking dated, but is sufficient. The breakfast buffet was very standard. The room service was better then the breakfast buffet, but still not very good. Overall, it wasn't a bad stay. I was there for 5 days and it was pleasant. However, as a critic I think there are areas the hotel could improve on.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barney A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMulia-Senayan, Hotel Mulia Senayan at Hotel Mulia Senayan, Jakarta, responded to this review, October 1, 2013
Dear Barney A,

Thank you for taking the time to write to us about your stay at Hotel Mulia Senayan, Jakarta.

We are delighted to know that you found your overall stay with us a pleasant one.

Your comments and suggestions regarding the rooms, gym as well as breakfast have been forwarded to the respective department concerned for further action.

We look forward to seeing you again in the not too distant future.

With best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mulia Senayan, Jakarta

Property: Hotel Mulia Senayan, Jakarta
Address: Jln. Asia Afrika, Jakarta 10270, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Jakarta
#14 Spa Hotel in Jakarta
#14 Luxury Hotel in Jakarta
#15 Family Hotel in Jakarta
#18 Romantic Hotel in Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Mulia Senayan, Jakarta 5*
Number of rooms: 839
Official Description (provided by the hotel):
Located in the heart of Jakarta, the five-star, 40-storey Hotel Mulia Senayan boasts 839 tastefully decorated and well-appointed rooms and suites to satisfy the needs of both the business and leisure traveler alike. The hotel commands unobstructed views of 18-hole. Senayan Golf Course and Jakarta's skyline with easy access from the toll road to Soekarno-Hatta airport which can be reached from the hotel in 25 minutes. ... more   less 
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Also Known As:
Mulia Senayan Hotel
Mulia Senayan Jakarta

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