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TjoekFie
Jakarta, Indonesia

A comfortable hotel in an busy location

4.0 of 5 bubblesReviewed Oct 23, 2017
Initialy I book this hotel only for a day. The hotel lobby was enough, not to small yet still plenty of space to make yourself comfortable in its sofa.

The hotel room was quite large (I get deluxe room). Not all full carpet-floor but it's okay. I got a very special view from my room which was the view of old cemetary with an old white building in the middle. I realy like this view 'cause it wasn't scary at all, more like vintage).

This hotel pool and its area was great, with children or without children. They have children area to play also. In weekend there's also event where you can just chill near the pool.

It's location just 5 minutes walk to Kota Kasablanka Mall (Kokas) which is a very big mall with food courts and restaurants.
Date of stay: November 2016
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parklane_jkt, Public Relations Manager at Wyndham Casablanca Jakarta, responded to this review
Responded Oct 23, 2017
Dear JovitaKrisita,

Many thanks for the feedback from your recent visit to The Park Lane Jakarta.

I’m glad that we were able to meet your expectations and happy to know that you enjoyed your stay.

Thank you for your support and we look forward to welcoming you back.

Yours Sincerely

The Park Lane Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,207)
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All reviews park lane kota kasablanka mall riva restaurant executive business iskender big shopping mall swimming pool room service walking distance nice pool enjoyed my stay business trip spacious room excellent hotel great room breakfast buffet indonesian food
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581 - 586 of 2,209 reviews
Reviewed October 17, 2017

The place is really nice and it was really clean. I haven't got the time to try all the facilities, but one thing for sure, the room was really clean. My daughter loves it. And the place is really near to downtown. The staffs were helpful and friendly. Love this place so much...

Date of stay: October 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank naturetravelerism
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parklane_jkt, Public Relations Manager at Wyndham Casablanca Jakarta, responded to this reviewResponded October 23, 2017

Dear Yanssens T,

Thank you for choosing to stay with us and the positive review you have posted.

Your perfect rating is well appreciated, the entire staff of the Park Lane is eager to have the opportunity to serve you and your family again:)

Meanwhile, Take care and look forward to seeing you again soon.

Sincerely,
The Park Lane Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 16, 2017

Stayed there 2 nights after a long tiring business meeting and had a great weekend by visiting "Kokas" mall for whole day. Just 3-5 minutes walk from the hotel.
An old hotel but the got huge space for us to walk around. Not much scenery to see above the hotel except I was amazed by this; I guess the historical Roman Catholic cemetery. Correct me if I am wrong.
I would like to give credits to the ROOM SERVICE CHEF for providing tasty and mouth watering dinner!
I ordered 1 oxtail soup and a pizza, PERFECT taste to complete my night. Price wise for such delicious dinner menu.
This hotel has descent breakfast (maybe after I tasted the dinner). It could be so much better, so many variety kind of foods making it not too special except just to make you full in the morning.
But hey, I will not complain too much. The hotel has great friendly services, the place is so strategic, huge room with descent price and what a superb dinner or in room service.
Booked already for December 17 weekend with the kiddos!!!

Date of stay: October 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank hardyliga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parklane_jkt, Public Relations Manager at Wyndham Casablanca Jakarta, responded to this reviewResponded October 26, 2017

Dear Hardy L,

Thank you very much for your kind words and perfect rating for the Park Lane Hotel! I am so pleased to hear that you enjoyed your stay with us.

We do take pride in catering to our guests’ needs the best way we can.

We look forward to welcome you and family back:)

Sincerely
The Park Lane Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 13, 2017

My stay in this hotel was exceptionally good, staff were courtesy, polite and very helpful.

Rooms were clean, bed comfortable and service was prompt.

Would always come back to this hotel for future business stay

Date of stay: September 2017
Trip type: Traveled on business
Thank Alex A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parklane_jkt, Public Relations Manager at Wyndham Casablanca Jakarta, responded to this reviewResponded October 15, 2017

Dear Alex A,

Thank you for taking the time to share your review with us and for giving us perfect rating.

We are very happy to hear that our staff and service met with your needs and expectations.

We look forward to becoming you back soon!

Sincerely
The Park Lane Team

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 12, 2017

Humble n honest staff...helped a lot...well informed about surroundings..
Scrumptious food delights...hotel location is prime...swimming pool is superb...sports activities be arranged espacially billiard table tennis etc

Date of stay: August 2017
Trip type: Traveled as a couple
Thank yasirhayat77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parklane_jkt, Public Relations Manager at Wyndham Casablanca Jakarta, responded to this reviewResponded October 12, 2017

Dear Yasirhayat77,

Thank you for choosing to stay with us and all the positive review you have posted.

Your perfect rating is well appreciated, the entire staff of the Park Lane is eager to have the opportunity to serve you again.

Meanwhile, Take care and look forward to seeing you again soon.

Sincerely,
The Park Lane Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 12, 2017

Everything was extremely excellent, the Room, the food, the swimming pool, the staff and the security team at entrance were all very very nice and helpful .

Only, I have one comment : I hope that bar beside the swimming pool to be opened till 3:00 AM because they close early.. that's it, otherwise everything was amazing..

Date of stay: August 2017
Trip type: Traveled solo
Thank salahammar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parklane_jkt, Public Relations Manager at Wyndham Casablanca Jakarta, responded to this reviewResponded October 12, 2017

Dear Salahammar,

Thank you for your review and for choosing our hotel. We are happy that you enjoyed your overall stay.

We appreciate your input regarding our pool bar closing time and will take your suggestions into consideration. However, whilst pool bar operational time is from 9am - 10pm, Riva Bar located in the restaurant in front of the pool is open until 1AM and our Room Service is available for 24hrs.

Thank you for your support and we look forward to your next visit.

Yours Sincerely
The Park Lane Team



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