I have stayed at this hotel for at least 10 times over the last few years and I rate it average at best.
At first glance, it's actually quite nice looking with marble and granite everywhere. Then when you actually spend the night in the rooms you realise that it's all smoking mirrors and window dressing.
First of all the non-smoking rooms have been under renovation for the last 3 months, not good for a non-smoker like me, I don't like the smell of cigarette smoke and I don't like the smell of any air freshening products used to disguise the cigarette smoke.
Here is my laundry list of things wrong with the rooms:
The rooms are old and not that clean.
The carpets are stained.
I have not been in a single room where the wardrobe doors actually slide properly.
The bed spreads are like a petri dish of DNA samples from all the prior guests. STAINS!
The pillows are terrible.
Every time I have stayed here, there has been at least one electrical/electronic thing in each room that does not work. Last time it was the internet (could not connect via cable or wireless), another time it was the phone (would not hang up properly and the ringer kept going off randomly), one time it was the ancient tv (could not adjust volume at all), this time the air conditioner is making a funny noise like the hydraulic brakes of an 18 wheeler, all night mind you.
Toilets are small and not really all the clean with mold in the grout.
Things don't get replenished between guests, 2 times I've been here and no "Do not Disturb" sign in the room, stationary sometimes missing.
It's not all bad though, here are the good things:
Staff quite friendly ALTHOUGH the check in/check out system is very slow and inefficient, which is a hotel procedural thing and not a staff thing.
The hotel is famous for it's Soup Buntut and it is good.
Extensive room service menu (although the quality of each dish is a bit hit and miss) but at least there is a lot of choice.
A few restaurants to choose from.
Spa and in-room massage is great.
I stay here because it is convenient and close to where I do business, but I would not stay here for leisure.
- Official Description (provided by the hotel):
- Hotel Borobudur is located at Jakarta, Indonesia. It offers fully air-conditioned rooms and suites, all of which have keycard system, socket for shaver, and satellite TV with 57 channels. Some of its amenities include Flores Ballroom, Klub Borobudur, and Spa Borobudur. While staying here, it is a must for you to try the Bruschetta Restaurant, which offers fine Italian cuisine and wine. ... more less
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- Also Known As:
- Hampton Inn Jakarta
- Jakarta Hampton Inn