Had a great 3 nights at this property and enjoyed the comforts of the property. Although a very old hotel(39 years) it still manages to look good though some upgrading will be good.
The room , an executive suite, was very comfortable on the 18th floor and had an OK view of the city. Bed was very comfortable as with the pillows. Housekeeping service was good as with turndown, though a bit more level of consistency would make it excellent.
The Club Lounge was good though there could be a bit more variety in breakfast items. Cocktails are well appreciated. Staff in the Lounge were all friendly and eager to serve. Keep it up.
Has a good range of restaurants. Had dinner at the Japanese outlet. Food was excellent as with service though the lighting could be reduced somewhat as it was too bright.Menu offered a good variety and not over priced. The service staff were all very attentive and professional.
Also had a dinner at the Cafe. The server MAria was very good, always with a smile and confident. Addressed this guest by name after noticing it when signing the bill. Some of the other staff must be more aware of tables needing service instead of just focussing on clearing their own tables. Other than that, all was good. Food - Chilli Crab - needs a bit of improvement though it may not exactly be the same as that in Singapore.
Security and Bell desk staff should be more guest oriented. Upon checkout, bell staff did not even offer to assist with bags even though they saw this guest walking out with two bags. This area needs to be improved.
Overall pleasant stay and will return.
- Official Description (provided by the hotel):
- Hotel Borobudur is located at Jakarta, Indonesia. It offers fully air-conditioned rooms and suites, all of which have keycard system, socket for shaver, and satellite TV with 57 channels. Some of its amenities include Flores Ballroom, Klub Borobudur, and Spa Borobudur. While staying here, it is a must for you to try the Bruschetta Restaurant, which offers fine Italian cuisine and wine. ... more less
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- Also Known As:
- Hampton Inn Jakarta
- Jakarta Hampton Inn