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“Excellent International Hotel with reasonable prices”
4 of 5 bubbles Review of Gran Melia Jakarta

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Gran Melia Jakarta
Ranked #16 of 459 Hotels in Jakarta
Certificate of Excellence
La Tour-de-Peilz, Switzerland
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Excellent International Hotel with reasonable prices”
4 of 5 bubbles Reviewed June 18, 2013

We spent two nights in Gran Melia and enjoyed this hotel very much. Rooms are modernly designed with glass separation between bedroom and bathroom. Service is excellent and professional. A special mention to the spa where we spend two hours for a romantic treatment for two, pleasant scrubbing and massage treatment that is performed at the same time for you and your sweetheart. The Japanese restaurant is excellent with a good (but expensive) selection of wines. The lobby bar is a good place to relax and meet friends or professional relationships. The lobby restaurant is however quite a deception, especially if you eat after hours, when the buffet is close. Booking one month in advance, we were able to get a very good price for the standard of the hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alainm713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 19, 2013
Dear Mr Alain,
Thank you for your kind and considerate endorsement. The team here appreciates the encouraging words and we look forward to the opportunity of welcoming you back to Jakarta soon.
Until next time my warmest regards,

Manuel Quiros
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,013 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London, United Kingdom
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed June 17, 2013 via mobile

This is really a great hotel. It is massive, and the rooms are huge - very spacious and slightly minimalistic in design. Loved the buffet - sashimi to die for. Really centrally located and some great deals available which make this place really great value for money (we used hotels.com). I even loved the rather odd karaoke band in the main foyer one evening ... looked like great fun for a regular crowd and certainly provided me with plenty of entertainment. Would definitely stay here again.

Stayed May 2013, traveled as a couple
Helpful?
Thank travellingnickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 18, 2013
Dear Sir,

Your comments on our services and products are most encouraging and my thanks to you for your consideration in writing this review. It would seem that our mission was accomplished with regards to your stay and we look forward to exceeding your expectations next time we may have the pleasure of your company.

With kindest regards,


Manuel Quiros
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
195 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

This was a very nice hotel in Jakarta, which I would be happy to stay on my next trip. The hotel provided great staff which were polite and gretted you constantly with a smile.
The rooms were large, cool and clean with free WIFI throughout the hotel.
It has a well equipped gym, sauna and steam room, along with well landscaped gardens by the pool. Waking up each morning and heading to breakfast, pretty much satisfied me up until dinner time.
With the hotel located in the embassy district and well staffed security at the hotel, it gave you a very safe feeling.
As you can't really walk around outside the grounds, the hotel do have a fleet of Silverbird taxi's on standby or you can ask for one of the cheaper Bluebird cabs. (All cabs a very cheap anyway) But stick to these.

Room Tip: The deluxe rooms are a little bigger
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken1777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 11, 2013
Dear Mr. Kris,
We thank you for taking the time to share your excellent experience regarding your recent stay. We are delighted that you enjoyed our Gran Melia hospitality and exceptional dining options. Your generous words will be warmly received by the team at Gran Melia Jakarta.
We look forward to welcoming you back to our hotel soon.

Yours sincerely,

Manuel Quiros
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

Service was friendly and responsive; room was large and very comfortable; Cafe Gran Via had a buffet that was seemingly endless for three meals a day; pool was large and suitable for lap swimming; gym was well-equipped.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ralph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 10, 2013
What can I say apart from “Thank you” for taking the time to posting your excellent experience at Gran Melia Jakarta. We are delighted that Gran Melia’s renovated room and service proved to be convenient and enjoyable for you. We're looking forward to welcoming you back...
With kindest regards,
Manuel Quiros
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
278 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed June 5, 2013

Grand decormexcellant staff spacious rooms and arraay of decent restaurants,spacious lobby,gym etc ,,the rooms are cozy with very good wi fi connection closedr to many office locations,Cafe at second floor serves variety of cusine and the breakfast spread is sumptuous

Room Tip: Rooms on the higher floors are preferred
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SINGARAMMOHAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 6, 2013
Dear Sir,
Thank you so much for your kind and generous review which is even more gratifying as I see on Trip Advisor this has scored a property five out of five.

We are delighted that you found the hotel service convenient and efficient. And thank you for your appreciation to the staff.

The teams here appreciate the encouraging words and we look forward to the opportunity of welcoming you back to Jakarta soon.


With kindest regards,

Manuel Quiros
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

The entrance is opulent and the staff are over the top friendly, always!! I am still staying here on an extended stay as my office is right across the street. There are two, and only two issues in my mind about this hotel. The only place to get small groceries is located in the building where I work until 6p (M-S) but no one would know that unless you worked in this office building. You can walk to a store about 15 minutes away - better to walk than take a taxi - but there is very little else in this neighborhood. Secondly, the pool while nice, is rather dated. The sun disappears at around 3p because it hits the building and is gone. On the GREAT side is the room itself. I could not want for a nicer bed and room configuration. The bathroom is great EXCEPT the water pressure could be better. Since I spend a great deal of time in hotels I am rather particular about what my needs are which are quite different than the tourist visitor. The cleaning staff change out my conditioner in the shower which is nice. The restaurant for breakfast is nice. I love the Chinese breakfast foods. Dinner is a little steep and since you are somewhat captive you end up paying the fare. Nasi Goreng for $12.50 when it can be had outside the hotel for $3 is a bit much. BUT OVERALL, this is a lovely hotel. They treat you well. The rooms are clean. The gym is very good. I would stay here again, mostly because it is so close to work. If you want to be closer to the centre of town this is NOT the right choice for you but if price for your stay matters, then take a taxi where you need to go.

Room Tip: I can't imagine that they have a bad room but I would stay above the 10th floor just to make cer...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlennStrachan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 6, 2013
Dear Mr. Strachan,

Thank you so much for posting your enthusiastic recommendation of the newly rejuvenated and completely refurbished Gran Melia Jakarta.

Looking forward to sharing more of our service improvements, the teams appreciate it and join me every day in our commitment to raise standards further. Looking forward to welcoming you back soon.


With thanks and very best wishes,


Manuel Quiros
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
129 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

Good comfortable business hotel with very comfortable large rooms . Good standard of cleanliness and friendly well trained staff , excellent breakfast choices available . Very large conference and private function facilities are available as part of the hotel. I can recommend the Japanese restaurant on the first floor near the residents elevators , which does fantastic set dinner menu's, staff again are very helpful and friendly.

Room Tip: High floors are best to escape any night traffic noises.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wizardj007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manuel Q, Manager at Gran Melia Jakarta, responded to this review, June 6, 2013
Dear Sir,

Thank you for your kind message endorsing Gran Melia Jakarta as “Good Business Friendly Hotel”. That was most considerate and very kind.

Assuring you that the team here intends to keep it that way and improve further on a daily basis and it will always be your second home.

Looking forward to welcoming you back soon.


Yours faithfully,

Manuel Quiros
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Melia Jakarta

Property: Gran Melia Jakarta
Address: Jl. H.R. Rasuna Said Kav X-0 | Kuningan, Jakarta 12950, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#15 Spa Hotel in Jakarta
#16 Luxury Hotel in Jakarta
#17 Family Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — Gran Melia Jakarta 5*
Number of rooms: 407
Official Description (provided by the hotel):
The luxurious hotel is located in the prestigious financial and diplomatic district in the heart of Jakarta, a few minutes from the highway and 30 km from the Soekarno-Hatta international airport. Just 10 minutes from the commercial district, 15 minutes from the National Museum and Presidential Palace and 20 minutes from the nearest golf course. ... more   less 
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Also Known As:
Gran Melia Jakarta Hotel Jakarta
Sol Melia Jakarta
Jakarta Gran Melia

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