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“Never Disappointed”

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Shangri-La Hotel Jakarta
Ranked #15 of 464 Hotels in Jakarta
Certificate of Excellence
Reviewed December 7, 2013

Have stayed at this hotel a number of times over past two years and never disappointed. Rooms of high quality, service and staff go to every length to make stay pleasant. Restaurants goodand food quality excellent and wide ranging. One small annoyance was constant requirement to confirm booking which was a little trying after three emails.

  • Stayed: December 2013, traveled on business
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Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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839 - 845 of 1,532 reviews

Reviewed December 2, 2013

Stayed over the weekend to spend my points earned in the last 2 years. The hotel is located in strategic area. A well maintained hotel with many facilities for adult as well as for kids. I suggest to take the Horizon Club room.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with shangri-la.com
Thank AndreNjoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

I honestly can't think of a negative thing to say about the Shangri-La Jakarta. The service was impeccable, the staff was attentive, the food service was excellent, the spa services were delightful (I recommend a massage) and the rooms very comfortable. It is really a top notch place.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with shangri-la.com
Thank kristina_mtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

We were well looked after and felt special from the moment we arrived at the hotel. Even the door staff knew our first names. We were very impressed with the level of superior service and enjoyed our stay. We will be back.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with shangri-la.com
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013

I like the hospitality, and friendly staff of the Jakarta Shangri-la. I highly recommend this hotel to anyone looking for a quality hotel, and comfortable bed.

B.A.T.S offers a good evening of entertainment as well

Stayed: November 2013, traveled on business
Review collected in partnership with shangri-la.com
Thank Cliff4nier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013

4 days stayed for training on 3rd floor. WiFi connection was quite useful, served foods and drinks are well. Guest room was kept so clean, especially bed quality was excellent. Even better if had hospitality in SATOO, looked staff were all busy for themselves.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with shangri-la.com
1  Thank Japanese T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013

The breakfast buffet at this hotel is the best I have been to. The range is so diverse and if you are a foodie you could easily lose track of time at Satoo. Jakarta traffic is horrible but when you come in from the airport, this hotel is right at the edge of the business district before things could get even more nasty (in terms of traffic and if that is even possible). Rooms are your standard types that you expect from 5-star hotels. They allowed an early check in too which was really nice. The staff are friendly.

  • Stayed: November 2013, traveled on business
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Thank praveen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Jakarta

Address: Jl. Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#12 Family Hotel in Jakarta
#14 Luxury Hotel in Jakarta
#14 Spa Hotel in Jakarta
Price Range: $146 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Official Description (provided by the hotel):
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
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Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

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