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“great Stay at Shangri La Hotel Jakarta”

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Shangri-La Hotel Jakarta
Ranked #12 of 461 Hotels in Jakarta
Singapore, Singapore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great Stay at Shangri La Hotel Jakarta”
5 of 5 bubbles Reviewed May 28, 2012

The Shangri La experience starts from the moment you arrive in Jakarta to the moment you depart from Jakarta.
Everything was perfect and synchronized, all services and food was brilliant.
I have been staying at the Horizon Club and it was excellent. I would strongly recommend this Hotel in Jakarta.

Room Tip: Choose the Horizon Club facing the city. It is a little bit more expensive but it is worth.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antonio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,405 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 28, 2012

The Shang is almost secluded despite being almost in the centre of the city. It has one of the most buzzing bars in the city and pretty good other F&B offers. The main draw is the service which is traditional and very personal. So far so good.....
However the Shangri La chain has a huge problem with complaints over their loyalty scheme- just read the forum on their own website! I stayed 56 nights in the hotel and got a grand total of zero points for the room fare, because I was on a long term rate. You would have thought that they would appreciate a long term client, but it seems that we are being taken for granted!
I like the hotel, but refuse to be treated as such by a chain! Never again!

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
168 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed May 24, 2012

I have always stayed at the Shangri La hotel in Jakarta. Staffs are very welcoming and have great hospitality. Always greet guests with smile. Although hotel rooms decoration is starting to be quite oid but still clean and comfortable. Great breakfast buffet at the restuarant and newly innovated gym with all modern equipment. Oh security check is excellent and so i feel very safe at this hotel.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sombatbkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 20, 2012

Horizon club was good value and they really took care of us

Room Tip: Horizon Club
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChamUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
285 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 bubbles Reviewed May 18, 2012

My first stay. I have always been faithful at Intercontinental down the road, but the meeting location caused my changed of heart. Shangri-La is next to the BNI which means great convenience for those who have business meetings there.
The room is reasonable, though I think it is a little dated. I was told that they are upgrading the room progressively. Perhaps I was given the older room. The long bath looks worned, so I did not use. Otherwise, everything else is great.
I like the fact that the fruit plate is replenished every day. Intercon provides only a welcome set and expect it to last regardless of the length of stay. So Shang won my heart on this.
The breakfast spread is extensive. But I miss the more wholesome Japanese selection at Intercon and much more interesting juice bar.
Bedding, I prefer the pillow menu at Intercon, personally I don't like down pillow. But no major issue here.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1place1dream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 3, 2012

I planned an 80 person 1-week meeting at the hotel, which included a social event for 120 people, overnight accomodations, and meeting functions. Everything went very smoothly. The service was impecible from all deparatments of the hotel. The venue is beautiful, comfortable, and incredibly well maintained. There was sufficient space and related services to accomodate our somewhat complex event needs. All of our guests were very pleased with their experience, as was our planning team. The hotel even succeeded at the ultimate test: pleasing 80 people from 30 countries with a creative and quality menu for an entire week.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 2, 2012

Stayed while my husband was at a conference. The gym was 5 star, great treadmills that let you listen to your music and play games on the screen and log your progress. Locker room has a lovely spa area and steam room with beautiful decor, showers and toiletries plus. We played tennis several times and hiring a racket and balls for an hour is organised quickly. Group sessions including spin and yoga are offerred in the mornings and evenings. The buffet is a visual and food lovers delight! It looks spectular and the variety of Asian foods cooked to traditional recipes. There are several other restaurants in the hotel- providing a variety of settings and interesting menus.

Room Tip: Wifi was great in our room on the 15th floor.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andijhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Jakarta

Property: Shangri-La Hotel Jakarta
Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Location: Indonesia > Java > Jakarta > Tanah Abang
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Jakarta
#9 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Family Hotel in Jakarta
#12 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Official Description (provided by the hotel):
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 
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Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta

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