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Reviews (1,124)
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Reviewed September 18, 2017

The front office reception handled my check-in efficiently and this particular staff (Ms. Ranti Effendi) was extremely courteous. My stay was very good with all the facilities available. The food is of high quality; I really enjoyed the breakfast spread. The concierge was also very helpful in getting me a taxi on time and Mr Samuel was very pleasant and carried out my requests with a smile.

Room Tip: Best advise; take a room facing away from the main road, it's more quiet.
  • Stayed: September 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Kalgee1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 18, 2017

Dear guest,

Thank you very much for your wonderful review of the stay at Le Meridien Jakarta. We are very glad to hear that our team had looked after you very well through our the stay. Moreover, you had enjoyed our Food very much as well. We hope to welcome you back to stay with us again in your future trip to Jakarta.

Warmest regards,
Kanit Sangmookda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2017 via mobile

I recently visited this hotel a number of times for business meetings and had the opportunity to experience the Executive Lounge on the 20th floor. The service was the best I've experienced anywhere in the region. Kind, courteous staff were extremely helpful without being at all intrusive during business discussions. The food is absolutely phenomenal, with a combined French/Indonesian luxurious buffet style offering in the evenings, and fantastic breakfasts. If coming to Jakarta on business, stay here and invite your business counterparts to the Executive Lounge. You will not be disappointed!

Stayed: September 2017, traveled on business
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 18, 2017

Dear David,

Thank you very much indeed for your fantastic review of your experience at Le Meridien Jakarta. It is our absolute pleasure to serve you during your business activities in our hotel. We really appreciate your kind words about our associates and foods. We are so thankful for your recommendation to others to stay with us for their trip to Jakarta as well. We hope to see you around again very soon for your next business meeting at Le Meridien Jakarta.

Warmest regards,
Kanit Sangmookda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2017 via mobile

I love this place! This is the one of my favorite hotel :) saya suka pelayanannya yang cepat,ramah dan profesional. The room is so comfortable! Can't wait to stay one night again :) Pertahankan yang sudah bagus. Btw i love Le Spa

Stayed: September 2017, traveled with family
Thank Rezi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 23, 2017

Dear Rezi,

Many thanks for your quick review of Le Meridien Jakarta. We are so glad to hear that you love our hotel especially the spa. We also cannot wait to welcome you back to stay with us again very soon as well.

Warmest regards,
Kanit Sangmookda
General Manager

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Reviewed September 7, 2017 via mobile

Stay at this hotel for 2 days, we got a new room, quite big and nice. Breakfast just so so, they serve international buffet, but the taste just so so. Their coffee shop staff need more attentive and smile to guest. I dont feel the service while breakfast. Check in and check out process is quick.
Their pool area also nice, really good place to spend on evening.

Stayed: December 2016, traveled as a couple
Thank Amelia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 8, 2017

Dear Madam,

Thank you very much for your review of the experience at our hotel. We are thankful for your constructive feedback regarding the service at breakfast. We take this very seriously and have shared this to our Restaurant Manager and Director of Food and Beverage to take improvement action to ensure our guest would experience better service in the future. Nonetheless, we are also glad that you like our new room and impressed with our pool facility. We hope this would still keep you coming back to stay with us again in the near future.

Warmest regards,
Kanit Sangmookda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2017

The Meridien is located on the main drag of Jakarta a short distance from many of central Jakarta's attractions. It is an older hotel with beautiful Javanese and traditional colonial architecture. The rooms are very comfortable, and the service is excellent. All of the normal amenities at Starwood hotels are offered, but the price is much lower than many of the other western business hotels in the area. The security is also a little less intrusive than some of the others in the area, making it easier to come and go. I've stayed here and many other places in Jakarta, and would definitely come back to Meridien for business or pleasure travel.

Room Tip: Request upper floor or back of building to keep way from street noise
  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Service
1  Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 8, 2017

Dear sir,

Thank you very much for your wonderful review of Le Meridien Jakarta. We are delighted to hear that you had enjoyed your stay and would like to come back to stay with us again in the future. We really appreciate your loyalty and compliments given. We are looking forward to welcoming you back again very soon.

Warmest regards,
Kanit Sangmookda
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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